BJ North

Had to call Reliance this morning as our boiler keeps shutting off in the night and then won't turn on. The very same day they sent Technical Expert Steve Bowden who actually came 1.5 hours before they were scheduled. Steve was friendly, knowledgeable and was able to pinpoint the issue very quickly. He was kind enough to take me through the operations of our boiler and how to troubleshoot any potential problems. Great guy.

Tom's a great guy and showed up when he said he would, gave a competitive quote and his crew was on time, always friendly and very professional. We're very pleased with the final result and would easily recommend him and his team to anyone!!

I purchased two custom leather chairs from this store a couple of years ago and when they were delivered after 8 weeks the leg on one chair didn't fit properly making the chair lopsided. When I complained to the store they washed themselves completely of the incident and left it up to me to deal with the manufacturer directly which proved to be an effort in futility. They told me my floors were uneven (untrue). I ended up repairing it myself. When the buttons on the tufting started to pop I again returned to the store to complain and ask if they could simply recommend someone to repair it (at my cost). They couldn't even be bothered to phone back with a referral. Each time I was treated as if I was the problem. I will NEVER shop at this store again or recommend anyone shop there ... the selection is not so specific that you couldn't find it elsewhere ... and that's exactly where I intend to shop ... elsewhere!