Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2018

    new windows

    New homeowner, did my homework...rebate no brainer...Brock was not the cheapest but the best customer service from start to finish, And i believe i received a far superior window. Thanks Brock you rock!

    Answer from pro:

    Hi Roz, Thank you for relaying your experience with us via HomeStars! We are glad you found our customer service & product to be of high quality, that means a lot for us to hear. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from Laura Keane
    Rating: 5 out of 5
    Review left on 20 Jul 2018

    Great company, great windows!

    Couldn't be happier with our experience with Brock! Great customer service from start to finish. And no problems at all on install day. The installer was helpful, polite, neat and very quick. I would definitely work with them again in the future!!

    Answer from pro:

    Hi Laura, Thank you for relaying your experience with us via HomeStars! We are happy to hear everything went wonderfully, we hope to work with you again on any future projects you may have. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2018

    Bedroom and kitchen windows

    Just had my 2 bedroom windows and my kitchen windows replaced by Brock Doors & Windows and I couldn’t be happier. All beautiful, double hung style makes for easy cleaning and they open from the top or bottom. The price, the service, the installation and the quality is always outstanding. I had Brock do my patio door two years ago and am still so happy with the extra finishing touches that make it look great. Would highly recommend them to everyone!

    Answer from pro:

    Hi Allyson, Thank you for relaying your experience with us via HomeStars! We are pleased to hear of your satisfaction with everything from start to finish. We appreciate your loyalty to our company, and that both projects went off without a hitch. Your recommendation is greatly appreciated. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2018

    New front Windows

    The installers were on time, very friendly, polite and courteous and great customer service. They worked fast and cleaned up quickly. They also were very nice to my two yappy barking poodles. They explained the warranty process clearly and did a real nice pine trim surround on my new windows. I am very happy with this install and my windows look great. Thank you Brock

    Answer from pro:

    Hi Sheila, Thank you for relaying your experience with us via HomeStars! It is lovely to hear that your experience was nothing short of excellent, and that the customer service you received was pleasant from all involved. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from Susan French
    Rating: 5 out of 5
    Review left on 18 Jul 2018

    replacement of three windows by Brock Doors and Windows under government incentive.

    Very happy with my experience of buying and having my windows installed by Brock Doors and Windows. Steve was very knowledgeable regarding the windows and explained the whole procedure to me. The installers were very neat, polite and quick with the installations. Will be happy to recommend them to my friends.

    Answer from pro:

    Hi Susan, Thank you for relaying your experience with us via HomeStars! We appreciate your mentions of Steve and your appointed installation crew, your recommendation is greatly appreciated. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from JrJagsFootball .
    Rating: 4 out of 5
    Review left on 17 Jul 2018

    Overall I'm pretty satisfied

    I originally signed my contract back in April to take advantage of the buy one get one and government rebates. I feel I absolutely got the best bang for my buck and replaced all 18 windows in my home including my patio door. On anything that actually mattered, the install team did a fantastic job and were very courteous taking their time to explain everything to make sure I was satisfied with the work. There were a couple of minor issues with my project but nothing that wasn't resolved in a timely fashion with their top notch customer service.

    Answer from pro:

    Hi there JrJagsFootball, Thank you for relaying your experience with us via HomeStars! We are very happy to hear that you feel you got the most for your hard earned dollars. It is nice to hear that although minor issues occurred with your project, that we worked to ensure they were fixed in a timely and efficient manner. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from John MacPherson
    Rating: 4 out of 5
    Review left on 17 Jul 2018

    10 Windows installed

    Amazing company with great products & service. Work crew very courteous although I wish they would have cleaned up better and wiped down windows. Thank you again Brock for another good job

    Answer from pro:

    Hi John, Thank you for relaying your experience with us via HomeStars! We appreciate your honest constructive feedback, as it allows us to grow and better ourselves in area's we most definitely could've done better in. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2018

    Good Job

    Good job, hard work for both sales and installation. Clean everything after work and very friendly. Professional and polite, will do business in the future for sure. Thanks Brock for your service

    Answer from pro:

    Hi Frank, Thank you for relaying your experience with us via HomeStars! We look forward to working with you again on any future projects in the making, we are glad everything went just as you hoped. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 17 Jul 2018

    Window Replacment

    We are very pleased with our window replacement by Brock Doors & Windows. The whole process exceeded our expectations, from Sales (Bill) to Installation (Amry). Everyone I've spoken to at Brock have been courteous and efficient. Thank you!

    Answer from pro:

    Hi there, Thank you for relaying your experience with us via HomeStars! It is wonderful to hear everything was smooth sailing and that everyone exceeded your initial expectations. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2018

    Window replacement

    I chose Brock Windows to replace all my windows. They were professional every step of the way, including consultation and hard work. The installation was efficient, clean, and precise. Thank you, Brock Windows for a job well done! Rosita.

    Answer from pro:

    Hi Rosita, Thank you for relaying your experience with us via HomeStars & for choosing us as your supplier of choice. We are happy everything went wonderfully! Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
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