Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2018

    New Windows

    We had shopped around for new windows and so many companies out there, it was very difficult to decide on who to go with. Our choice was clear, (Brock Windows and Doors). Their in home service with the sales rep, installation staff (completed in one day), confirmation with dates, and finally followup from the home office was excellent. Overall very professional company, excellent product and great customer service. Value for the price - excellent - - service was great.

    Answer from pro:

    Dominic, thank you for choosing and entrusting us with your recent window replacement project. We are all very pleased to hear our team exceeded your initial expectations. We hope to work with you again on any of your future window & door needs! Kind regards, Brock Doors and Windows Ltd.

    Reply created 26 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2018

    REPLACED HOUSE WINDOWS

    So happy we went with Brock Windows to replace our much needed older ones. Our sales rep was awesome as well helping my husband pick out the windows and then waiting on the phone with me while we decided together. The whole Brock team was amazing from start to finish in this process. They were very reliable and professional and would recommend your company to anyone who has to make the decision on purchasing new windows from their home.

    Answer from pro:

    Winnie, thank you for relaying your feedback! We truly appreciate all your kind comments. Your recommendation means the world to us, and we are so happy to hear everything went as you hoped. Kind regards, Brock Doors and Windows Ltd.

    Reply created 26 Jul 2018
  • Review from Joseph Green
    Rating: 5 out of 5
    Review left on 25 Jul 2018

    Replacement of bedroom windows

    Recently "Brock Doors and Windows" replaced my bedroom windows and I am extremely pleased with the service that I have received. From ordering the windows to having the windows replaced the experience has being excellent. I was kept updated with the status of my order and my queries were professionally and promptly responded to. Special mention to Tasha Stuckless in the Rebate department .... she was extremely helpful and always available to assist me in submitting my claim. I would recommend this company!

    Answer from pro:

    Joseph, thank you for visiting us on HomeStars to relay your experience. We have forwarded your review to upper management as well as our rebates department, they will all be so pleased to hear of your contentment with your recent project, as well as the Government Rebate processing. Tasha, Miranda & Lisa work endlessly to ensure every customer of ours has a seamless experience with the rebate initiative. Your kind comments surely mean a great deal to our team. Thank you again & all the best, Brock Doors and Windows Ltd.

    Reply created 25 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2018

    New windows

    The team at Brock was very professional and reliable. We used them in 2015 (two windows and one patio door) and in 2018 for five windows. Professional and tidy installers.

    Answer from pro:

    Cheryl, thank you for taking time out to relaying your experience with us. We appreciate your loyalty to our company, and are happy to hear we were nothing short of professional! Kind regards, Brock Doors and Windows Ltd.

    Reply created 25 Jul 2018
  • Review from Frank
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    Window Installation

    I recently had my windows replaced (brick to brick) from Brock Doors and Windows and would recommend them in a heart beat. John and Tyler showed up on time, were friendly, courteous and did a fantastic job. Their attention to detail is second to none. They took the time to explain everything to me and I am VERY satisfied with my new windows. Brock exceeded my expectations in all aspects: the initial consultations, the on-site work, and the follow-up from the office. A great company!

    Answer from pro:

    Frank, thank you for choosing Brock Doors & Windows for your recent window replacement project. We are very pleased to hear of your contentment with everything from start to finish! All the best, Brock Doors & Windows Ltd.

    Reply created 24 Jul 2018
  • Review from Dave Moore
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    2nd Time With Brock

    After having 3 windows installed last fall on a 12 year old house, we had 6 more replaced just recently. The experience of the first three that eliminated winter condensation and keeping out the cold, and now this summer have prevented most of the summer heat from penetrating because of the tint, and window excellent construction. Brock installation crews did a superb installation job. They took care to protect our floors, they cleaned up all of the mess the job created, and not a nail hole was visible when the work was completed.

    Answer from pro:

    Dave, thank you for your feedback and for connecting with us on HomeStars! We are very pleased to hear of your overall satisfaction with your recent and past installations, it is always reassuring to hear that the windows are holding up and doing exactly as they should. We're very appreciative of your feedback, thank you again! Kind regards, Brock Doors and Windows Ltd.

    Reply created 25 Jul 2018
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 22 Jul 2018

    window insallation

    Everything exceeded my expectations. The wait time was exactly as promised and the installation was carried out quickly and efficiently. I was amazed at how well done the clean up was . Every Brock employee I dealt with was very professional and efficient.

    Answer from pro:

    Hi there, Thank you for relaying your experience with us via HomeStars! We are glad to hear everything went just as you hoped, and that you found everyone involved to be professional and efficient. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2018

    main floor windows and basement

    Our first project with Brock Window and Doors was completed September 2017. Great service from sales, management and installation. Had 5 windows installed on the main floor and 1 storm door. Installers were excellent, from removing old windows to caulking and capping of our new windows. The new windows kept the upstairs warm and saw our Gas Bill drop. Brock was Professional and skilled! Highly recommend Brock Windows 100% satisfied and pleased!! Our second project with Brock Windows help to complete our Window replacement project May 2018 for our Basement. Again, Great service from sales, management and (installation crew -Marc and Daniel). Install crew were fantastic they explained why and how the windows would be installed. Great follow-up with customer service with updates when the project would start and confirmed install crew were on site. Another project I would Highly recommend Brock Windows 100% satisfied and pleased.

    Answer from pro:

    Hi Ron, Thank you for relaying your experience with us via HomeStars! We appreciate your loyalty to our company immensely, are are glad that both projects from 2017 & 2018 went seamlessly. Thank you for your recommendation. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from Craig from Oshawa
    Rating: 5 out of 5
    Review left on 21 Jul 2018

    windows upgraded to superior grade product. seven installed

    i needed windows and have asked questions about brock windows since my friend had brock do a instalation four years ago and was totally happy with them through the whole process.I can tell you that I also had the same experience.i am very happy with my windows and the service i received from top to bottom.friendly and helpful throughout.Great job Brock .

    Answer from pro:

    Hi Craig, Thank you for relaying your experience with us via HomeStars! We are so happy to hear that your experience was equally as great as your friends. We are grateful for every bit of feedback, thank you. Kind regards, Brock Doors and Windows Ltd.

    Reply created 23 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2018

    Window replacement

    We ordered the windows because of the green incentive. We have been very happy with the experience, from the sales team to the installation team. Head office follow up was great. What was really appreciated was that 8 windows were replaced in one day. We have hunter shades on the windows which created more work for them, but not a problem. Highly recommend this company. P.S. my neighbours are envious

    Answer from pro:

    Marty, thank you for connecting with us on HomeStars, we appreciate your 10/10 review and are so happy to hear of you satisfaction with your recent window replacement! You recommendation is greatly appreciated. Kind regards, Brock Doors and Windows Ltd.

    Reply created 24 Jul 2018
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