Advantage Pest Control Inc.

Rating: 4.6 out of 5

Advantage Pest Control Inc. reviews (102)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jan 2012

    Carpenter Ants

    I called Advantage when we discovered carpenter ants in our home. Paolo was the utmost professional, informative, and answered all my questions about the safety of my wife and children. A technician came out the next day and the ants soon vanished. Advantage Pest Control has superb service and I highly recommend them for any pest problem.

    Answer from pro:

    Thank you very much for the positive feedback, Daniel. Do let us know if we can be of further service to you.

    Reply created 17 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2011

    Carpenter ants

    Paulo was great. He was very thorough and accurate in his description of the work that would be done. The technician was very knowledgeable and respectful of our home. I recommend them without hesitation.

    Answer from pro:

    Thank you very much for the positive feedback, Mark. Do let us know if we can be of further service to you.

    Reply created 17 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2011

    carpenter ants

    They came out the same day I called them for carpenter ants and they accommodated me the same day as I am deathly afraid of insects. I was told that it would take a few weeks before the problem would be solved, the ants were gone the same day!!! It was an exceptional service. I highly recommend them.

    Answer from pro:

    We understand that any pest in your home can be a stressful situation; we try to alleviate as much of that stress as we can. I'm glad we were able to assist you in returning your life back to normal. When booking any call, we try to give the customer a reasonable timeframe for resolution based on similar situations. I'm pleased that we were able to exceed your expectations. Thank you for your comments!

    Reply created 13 Apr 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2011

    Carpenter Ant Job

    This is a very thruough and professional company. Upon my discovery that I had carpenter ants, (Of course being very concerned) I called Advantage Pest Control and after answering my MANY questions, Advantage really proved to me how pateint and knowledgable they really are! They came out the same day and my problem was gone! Not only was I extremly happy with my decision to choose this company, but more then year later ( well after my Guarantee had expired ) they informed me that they would still honour my guarantee! Now that is customer service and satisfaction! I would recommend this company to anyone with any type of pest problem!

    Answer from pro:

    Thanks Jennie, we try to take care of our customers. We especially try to quickly deal with carpenter ants as they are a wood-destroying organism and can cause structural damage to your home. We also want to make sure not only that our customers have confidence in us during the call but also after the job is completed. We offer a guarantee to protect your home even after the service is done.

    Reply created 13 Apr 2011
  • Review from Hugo Ceren
    Rating: 5 out of 5
    Review left on 31 Mar 2011

    BED BUGS

    Finding Advantage Pest Control was an answer to our prayers. We had consulted with other pest control companies but found Paolo from Advantage to be the most knowledgeable about bed bugs. He was so patient even though I had so many questions and concerns. He assured me that my family and I would get over this nightmare. He explained Advantage Pest control’s treatment method and it made a lot of sense to me. I am now bedbug free. Overall, Advantage Pest Control has great customer service and a program that really works. I highly recommend this company. They have Excellent Service and Great Technicians

    Answer from pro:

    Thanks Neto. Paolo is one of the leading bed bug experts in Toronto. Our mission here at Advantage is to keep on the cutting edge of treatment of all pests. Specifically with bed bugs we off several different options depending on the situation. By providing different options for service and being able offer the customer specific information on their treatment, we are able to specifically tailor a program to eliminate your problem. We welcome questions from our customers because of two reasons 1. It continues the discussion of the problem and allows the customer to better understand exactly what is going to be done in their home, how it is going to be done and what type of results they should expect. This is leaves the customer better prepared for the service. Preperation is key in the elimination of bed bugs. 2. It allows the customer to feel more assured in their decision of treatment. This helps to immediately relieve some of the high stress that these insects inflict on our customers.

    Reply created 14 Apr 2011
  • Review from Tonia
    Rating: 5 out of 5
    Review left on 15 Nov 2010

    one year home protection plan

    Upon moving into a new house this summer we found earwigs just about everywhere - yuck! Advantage was on time, professional and fixed the problem quickly. I've had them back to deal with several bees nests and spiders and the work has always been exemplary. It is easy to get early morning appointments and the office staff is friendly.

    Answer from pro:

    Thank you very much for the positive feedback, Tonia. Do let us know if we can be of further service to you.

    Reply created 17 Dec 2018
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 20 Aug 2010

    Bedbug Removal

    I noticed bedbugs in my house and, after reading some reviews, decided to call Advantage. They have great phone service and seemed knowledgeable. My fee of $750, before taxes, included two services, two weeks apart, to my four-bedroom house. The first technician was professional, but merely came, sprayed everything, and left. The second technician took the time to flip over furniture and remove heating ducts to spray more thoroughly. However, 3 weeks after the first spray, I was still being bitten, every single night. I had done all of the preparations suggested and more- I spent 3 weeks drying clothes and putting them in plastic totes (and further taping all seams of lids, etc), vacuuming, steam cleaning, etc everything in the house. I also purchased a mattress encasement, so including taxes, paid Advantage $1000. After seeing absolutely no improvements, I decided to cut my losses and go elsewhere. For bedbug treatment, go elsewhere. Advantage's methods do not work, as they only spray an insecticide- they did not do a visual check for bedbugs, nor did they use any other methods. Bedbugs are increasingly becoming immune to insecticides, which may have been an issue here. $1000 went down the baseboard.

    Answer from pro:

    Hello Homeowner in Markham. I am the new quality control manager, so I will apologize in advance for such a late response to this review. Please contact our office any time to discuss the issues that you had with our service. I know this review is 3 years old, but I would like to take a moment to clarify a few things about Bed Bugs and our service. Bed Bugs are an extremely versatile pest that will create nests in void areas as well as your bed. They are an epidemic in the GTA now, and are the single hardest pest to management. A single female that has been impregnated can create a re-infestation without a male present. She can lay 5-8 eggs a day for a week and then mate with her offspring to renew the life-cycles. Bed Bugs can also survive for over 10 months without blood meals. Spraying is one level of our service. We also carry Bed Bug defense products as well as now employ a trained dog unit for Bed Bug scent detection. Our highest level of Bed Bug defense is heat remediation service. Once again, on behalf of Advantage, I apologize for the level of service you received and would love to hear from you on how to earn your business again.

    Reply created 17 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Mar 2010

    Carpenter Ants Elimination - Quick and Effective

    We had huge black ants crawling all over our kitchen. My wife thought they were coming out of everywhere and my daughter was scared of the ones with wings. I called Paolo when I couldn't stand my two ladies being upset anymore. Paolo explained everything very thoroughly, espcially in relation to how the chemicals would affect my family. He came and did a full treatment of our entire home, knowing that they took their time to eliminate all of the places these things could be made me feel better about the whole thing. Right away we noticed a difference in the number of ants we saw and progressively over the next few weeks they kept dissappearing until finally no more ants! I really appriciate everything Paolo and his team did to help our family. Great job guys!

    Answer from pro:

    Thank you very much for the positive feedback, Derrick. Do let us know if we can be of further service to you.

    Reply created 17 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2010

    delt with pests in a quick and efficient manner

    Best way to get rid of pest is to ensure you communicate with a professional who knows what they are doing and have the correct tools to get the job done.

    Answer from pro:

    Thank you very much for the positive feedback, Jr. Do let us know if we can be of further service to you.

    Reply created 17 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2010

    Mice

    We called Advantage with the worst problem we've ever had in our home, Mice. They were everywhere, even coming out in the daytime. My children (and myself) were scared and I was mortified to even talk about this problem with anyone else. The people I spoke to at Advantage were very helpful, explaining the procedures and getting someone out right away. It's now four weeks later and we are mouse free, there are no more holes in my food bags, there are no dropping on my counters and there are no grawing noises at night. Finally my family can get a good nights sleep. Thank you Advantage for giving me back my piece of mind.

    Answer from pro:

    Thank you very much for the positive feedback, Angie. Do let us know if we can be of further service to you.

    Reply created 17 Dec 2018