Capps Duct Cleaning Services

Rating: 5 out of 5

Capps Duct Cleaning Services reviews (753)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2020

    My first Duct Cleaning

    Their upfront quote was quick and clear. no extra vent charges & no suprises. Robert gave me a reminder call 2 days before which was nice. He arrived on time and throughly cleaned our duct leaving zero dust on the floor. I think their equipments are good and powerful which makes the work fast. It took about 1.5 hours. Since it is my first home and first time having my duct cleaned I can't compare the quality of work. He said our ducts were not so bad which relieved me. Thank you Robert for your clean job and hope to see you in few years!

    Answer from pro:

    Jeannine thank you so much for doing a review of our service we really appreciate it. I will share with Rob. all the best. Mike

    Reply created 9 Nov 2020
  • Review from Joey D
    Rating: 5 out of 5
    Review left on 5 Nov 2020

    Dryer Vent Service

    Paul was awesome (4th time using Capps) He went above and beyond to recommend additional safety solutions. He even called a few days later to follow-up! I would recommend Capps to everyone.

    Answer from pro:

    Joey, thanks for posting a review. Paul does a first class job, we are very proud of is work and professionalism. All the best. Mike

    Reply created 6 Nov 2020
  • Review from Customer of Capps Duct Cleaning Services
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    Duct Cleaning

    As a first time home owner, having no previous experience with duct cleaning, Capps made this very pleasant and informative experience. They were thorough with setting out their requirements ahead of time, provided clear protocols regarding safety during covid, were prompt, and cleanly. Overall, a very positive experience.

    Answer from pro:

    Thank you for doing a review of our service. Congratulations on being a new homeowner and we were happy to be of service to you and hopefully again in the future. All the best. Mike

    Reply created 5 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    Great, friendly service

    We recently bought a house and wanted the ducts cleaned. On recommendation we called Paul. He was super friendly and personable. He shared his covid precautions and was very respectful. Our ducts now feel fresh and ready for winter! He was very tidy and no mess was left behind. He also gave us some advice on our furnace filters. Will use Paul again in the future and highly recommend.

    Answer from pro:

    Thank you for your business and doing a review of our service. I will pass your comments on to Paul. All the best. Mike

    Reply created 6 Nov 2020
  • Review from Tony Fernandes
    Rating: 5 out of 5
    Review left on 1 Nov 2020

    Duct cleaning

    Having done several renovations to our home we decided to have our ducts cleaned by Capps duct cleaning . I chose this company in particular after reading most of the reviews on this site. I was very impressed by the quality of work performed by Paul. Paul was very punctual and thorough with his work. He explained in details as to what the work entails. Most of all Paul is a true gentleman and has great respect for his clients. Paul comes well recommended by us and we will be using Capps duct cleaning as repeat customers.

    Answer from pro:

    Tony, thank you so much for taking the time to do a review of our service. I will pass your comments on. Look forward to doing business with you again. Regards Mike

    Reply created 3 Nov 2020
  • Review from Steve
    Rating: 5 out of 5
    Review left on 1 Nov 2020

    duct cleaning

    Had ducts cleaned on a 2 storey house plus basement. Questions were answered before the appointment and Paul explained how the ducts were cleaned. Happy with the service and you would be too.

    Answer from pro:

    Thanks for doing a review of our service, it is greatly appreciated. All the best. Mike

    Reply created 3 Nov 2020
  • Review from Melly MB
    Rating: 5 out of 5
    Review left on 30 Oct 2020

    Duct cleaning services

    We have had Capps come in to our home for duct cleaning services twice now since we moved in. They are always courteous and professional and we are pleased with the results. I have recommended them to friends and coworkers.

    Answer from pro:

    Melly thank you very much for the review we really appreciate you doing one and being a return user of our families business. All the best. Mike

    Reply created 2 Nov 2020
  • Review from Colin
    Rating: 5 out of 5
    Review left on 23 Oct 2020

    Ducts are Thoroughly Cleaned

    We were long overdue for a duct cleaning. It had been over 6 years and the last time we used a cheap Groupon company which was a mistake. When Paul saw how they supposedly cleaned the vents, he said there was no way. Well, he found some interesting things in our vents, which I thought was a joke at first but no! First, he checked to ensure all vents coming from the furnace were open properly, which they weren't. He explained how to check and set them. No one, not even our furnace company which comes every year, has ever explained that to me. We didn't have any noticeable issues, but he said this will make the furnace run more efficiently, and is necessary to clean properly. After that he went to work and was patient and thorough. He thought he might chip a little paint to get one of the grills off and let me know first, he was careful and didn't end up chipping, but that was thoughtful. One grill couldn't come off due to the trim around it, but he did his best to clean it and at least explained it to me unlike the Groupon company. I'm happy we went with Capps, thanks to the quality and care he took in his work. Recommend!

    Answer from pro:

    Thanks Colin that was a fantastic review and we really appreciate you taking the time to share your experience with us. All the best. Mike

    Reply created 23 Oct 2020
  • Review from Customer of Capps Duct Cleaning Services
    Rating: 5 out of 5
    Review left on 21 Oct 2020

    Dryer Duct cleaning

    Cost includes hST. Service was great. They arrived on time. Courteous. Went the extra mile when they realized that the dryer wasn't connected properly due to a piece that had been improperly inserted. They did not charge me extra. They were recommended to me by a neighbour.

    Answer from pro:

    Thank you for doing a review of our service and thanks for your comments. It was our pleasure and hope we can be of service to you again in the future. Best regards, Mike

    Reply created 22 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2020

    Duct cleaning

    Amazing, reliable, professional and considerate. They brought indoor shoes to wear inside. The sanitized everything that came into our home to keep us safe from Covid 19. Employee wore a mask the entire time. Took extra caution to to scratch our walls and baseboards with any equipment. Would highly recommend!!

    Answer from pro:

    Hi, we appreciate you doing a review of our service. Breath easy, if you could let me know which of our technicians serviced your home I will be sure to pass your positive feedback with him. regards Mike papa.capps@outlook.com

    Reply created 21 Oct 2020
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