Cozy Comfort Plus

Rating: 4.8 out of 5

Cozy Comfort Plus reviews (537)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2024

    On-Demand HW and modifications to furnace venting

    Offered the best price for the high efficiency HW heater I wanted, Brian was extremely helpful and well informed. The only hitch was in some miscommunication about some additional work I wanted, the rerouting of the furnace air intake. Initially this was not done as I had thought it would be (and wanted). Once I contacted Brian they arranged to send Hamid back out to do it as I wished, but this had to be rescheduled twice which was annoying. That said, it did all get sorted out within a few days. Everyone was very pleasant to work with and they cleaned up very well so I would definitely employ them again

    Answer from pro:

    Thank you for sharing your feedback! We're glad to hear that Brian was helpful and that you were satisfied with the high-efficiency water heater installation. We apologize for the miscommunication regarding the furnace air intake rerouting and the scheduling delays. We truly appreciate your patience as we worked to resolve the issue. It's great to know that everything was ultimately sorted out and that you were pleased with the cleanliness and professionalism of our team. We’d love to work with you again in the future! Best regards, Cozy Comfort Plus Inc 1170 Sheppard Ave W, Unit #48 Toronto, ON M3K 2A3

    Reply created 20 Nov 2024
  • Review from Customer of Cozy Comfort Plus
    Rating: 5 out of 5
    Review left on 11 Nov 2024

    20 year old fireplace

    Our 20 year old fireplace had a circulating fan replaced along with some needed service and cleaning. Hamid was punctual, had all the tools and parts and completed the service call in a very professional manner. Our first time using Cozy Comfort Plus and would definitely recommend them.

    Answer from pro:

    Thank you so much for taking the time to share your positive experience with Cozy Comfort Plus! We’re thrilled to hear that Hamid provided you with prompt and professional service while replacing the circulating fan and servicing your fireplace. Your recommendation means a lot to us, and we’re glad to have gained your trust as a new customer. If you need any further assistance in the future, please don’t hesitate to reach out. Thank you again for your kind words! Cozy Comfort Plus Inc. 1170 Sheppard Ave W Unit # 48 Toronto, ON M3K 2A3

    Reply created 12 Nov 2024
  • Review from Customer of Cozy Comfort Plus
    Rating: 5 out of 5
    Review left on 3 Nov 2024

    New HVAC unit

    My Moms condo HVAC died and Cozy Comfort was able to diagnose the issue and get a replacement installed in a timely manner. They were very communicative and very helpful to my mother who is old and frail.

    Answer from pro:

    Thank you for sharing your experience! It’s wonderful to hear that Cozy Comfort was able to quickly diagnose and replace the HVAC system, and that they were so helpful and considerate toward your mom. It’s always great when a company not only delivers quality service but also takes the time to ensure that the customer, especially someone who might need extra care, feels supported. I’m sure it made a big difference for her comfort. Appreciate you sharing this, and it’s great to know there’s a trustworthy company like Cozy Comfort out there!" Cozy Comfort Plus Inc 1170 Sheppard Ave W Unit # 48 Toronto, ON M3K 2A3

    Reply created 5 Nov 2024
  • Review from Customer of Cozy Comfort Plus
    Rating: 5 out of 5
    Review left on 27 Oct 2024

    Rheem Water heater installation.

    Bryan and Mir are very professional. They delivered the work we expected to be done without any hassle. Recommend 100%.

    Answer from pro:

    Thank you for your kind words! We're thrilled to hear that Brian and Mir met your expectations and provided a hassle-free experience. Your recommendation means a lot to us! If you need anything in the future, don’t hesitate to reach out. Cozy Comfort Plus Inc. 1170 Sheppard Avenue West,Unit #48 Toronto, ON, M3K 2A3 Canada

    Reply created 29 Oct 2024
  • Review from Customer of Cozy Comfort Plus
    Rating: 5 out of 5
    Review left on 25 Oct 2024

    Fireplace Servicing

    Representative sent was efficient, clean and serviced 2 of my fireplaces. He further took the time to explain certain features on my fireplaces.

    Answer from pro:

    Thank you for your feedback! We're glad to hear that the representative was efficient and took the time to explain the features of your fireplaces. If you have any more questions or need further assistance, feel free to reach out! Cozy Comfort Plus Inc. 1170 Sheppard Ave W, Unit # 48 Toronto, ON M3K 2A3

    Reply created 28 Oct 2024
  • Review from David Gucciardi
    Rating: 5 out of 5
    Review left on 25 Oct 2024

    New Furnace & Water Heater

    We recently had a new furnace, thermostat, humidifier, and tankless water heater installed by Cozy Comfort. Our old furnace was on its last legs and Cozy Comfort was highly recommend by my parents after they installed a new furnace, water heater, and heat pump with them. Brian was very helpful with assessing what would work best for us and the installers did a great job. It ended up being a bigger job than anticipated, but our installers stayed extremely late to ensure that everything was completed. They did a great job and we are very happy with the entire experience.

    Answer from pro:

    Thank you so much for sharing your experience! We're thrilled to hear that you had such a positive experience with Cozy Comfort. It's great to know that Brian was helpful in assessing your needs and that our installers went above and beyond to ensure everything was completed to your satisfaction. If you have any questions or need further assistance, don't hesitate to reach out. Enjoy your new systems! Cozy Comfort Plus Inc. 1170 Sheppard Ave W, Unit # 48 Toronto, ON M3K 2A3

    Reply created 28 Oct 2024
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Oct 2024

    Installation of fire place insert -gas

    Technicians showed up on time. Removed the old insert and replaced with new. The job was done and finished very professionally. I should say a job well done and worthy of recommendations!!

    Answer from pro:

    Thanks so much for this wonderful review We really appreciate you Management

    Reply created 4 Oct 2024
  • Review from Customer of Cozy Comfort Plus
    Rating: 5 out of 5
    Review left on 3 Oct 2024

    Above and beyond

    Had a furmace, heat pump, tankless water heater install from Cozy Comfort Plus. After getting five quotes I chose them based on price. But the two man crew who did the install went above and beyond. Put in an 11 hour day to get everything installed, working and cleaned up in one day. They were great. Highly recommend.

    Answer from pro:

    Wow! Thanks so much for your feedback we really appreciate you Thanks again for this lovely review and high rating Management

    Reply created 3 Oct 2024
  • Review from Customer of Cozy Comfort Plus
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Furnace/AC Unit install

    Technicians were very curious and professional. Took the time to ask what I thought of certain parts of the install, and to what I would prefer. Very articulate about level and quality of the work done. Very impressed with the guysfor sure.

    Answer from pro:

    Thank so much for your that you were satisfied with our work We really appreciate you and this lovely review Management

    Reply created 3 Oct 2024
  • Review from Curtis Wong
    Rating: 5 out of 5
    Review left on 2 Oct 2024

    Attic insulation and heat pump installation

    Brian and his team were a pleasure to work with. Very professional and did a great job.

    Answer from pro:

    Thank you so much for this wonderful review and high rating We appreciate your feedback Management

    Reply created 2 Oct 2024
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