Dodds Garage Door Systems Inc.

Rating: 4.8 out of 5

Dodds Garage Door Systems Inc. reviews (1079)

  • Review from Jonathan
    Rating: 5 out of 5
    Review left on 11 Sep 2017

    New Single Car Garage

    A friend who is a realtor recommended Dodds Garage Doors to me. Their sales person was very friendly and low pressure. Very good experience. Their installers were friendly and professional and did a great job. The door looks great and operates perfectly. When I need a new door in 30 years, I will definitely uses Dodds again.

    Answer from pro:

    Thank you very much Jonathan for this great review. At DODDS we are committed to helping you choose the perfect door for you, your home, your street and your budget. I hope I will still be around to serve you in 30 years time for your next door.

    Reply created 13 Sep 2017
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 4 Sep 2017

    Garage Door Repair

    I called Dodd's for a small repair job and was surprised to find that they were available to come that same day. The technician who arrived was efficient, courteous and made sure that he got the job done to my satisfaction before leaving. I had recently had a new concrete floor poured in the garage and the door was jamming shut. The technician was rapidly able to assess what was causing the problem and repaired the locking mechanism, tested and discovered that the door was also out of alignment and made the necessary adjustments. Job completed at a cost less than what I expected.

    Answer from pro:

    Thank you very much for this great review. Every DODDS team member is fully committed to maintaining our excellent standards of service and support.

    Reply created 6 Sep 2017
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 3 Sep 2017

    NEW GARAGE DOOR

    I recently replaced my garage door with DODDS! From the consultation process to the installation - professionalism, timely and courteous. I am very pleased with DODDS and would recommend this company without hesitation!

    Answer from pro:

    Thank you very much for this great review. Every customer has their own unique tastes and needs and at DODDS we listen with great care and respect to your unique requirements.

    Reply created 11 Sep 2017
  • Review from Gina Bosco
    Rating: 5 out of 5
    Review left on 2 Sep 2017

    Garage door installation by Dodds Garage Doors

    Previously to me calling Doods Garage doors which my mothers neighbour had referred to me, I had called two other Garage door companies, the first one made two appts to give me a quote and never showed up both times..when he did come he didn’t even come into the house to sit down with me to explain what he would be supplying. He wouldn t even give me an official written quote or explain what I would be getting, very unprofessional he was only here not even 5 minutes as his cell phone kept ringing and while im waiting for his price he was rude and talked on his cell phone the whole time…(do not use Mogas garage Doors)another company gave me a quote over the phone and I did not like that as they should have come to visit me to take measurements as I also wanted capping done, so when I called Doods, Mike the estimator showed up with a sample of the thickness of the door as I wanted door to be insulated not only that he showed me color pallets and also showed me online the different glass patterns, he spent a lot of time with me to make sure we were on the same page, and I felt very comfortable as Mike explained all the details. The installer was very friendly and professional and cleaned up the work area before he left. What a difference this new door made to the look of our house, it was a total transformation…well worth the money spent.. I am so glad I picked Doods Garage doors after all they have been in business since 1958 and that alone tells you a lot about their reputation in the Garage Door Industry. My experience with Doods was a great one and should you need a good quality garage door and an estimator who will sit with you to take the time to explain all the options and to have a professional installer come to your home and explain the installation process. YOU MUST CHOOSE DOODS, their reputation speaks for itself and I am very glad to give them the review that they deserve. I will definitely be referring them to all of my friends. SEE GARAGE DOOR BEFORE AND AFTER.. Gina Brampton-Happy Customer

    Answer from pro:

    Thank you very much for this great review Gina. Simply call DODDS for a FREE at home no obligation consultation and a knowledgeable and professional DODDS garage door expert will visit you in the comfort of your home and give you all the time that you need to build a no pressure, no obligation, FREE estimate.

    Reply created 5 Sep 2017
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 30 Aug 2017

    Broken garage door spring

    Excellent service excellent price they did a good job they did it quickly and they charged a fair price for it would highly recommend them to anybody looking to not get taken advantage of when it comes to their garage doors

    Answer from pro:

    Thank you very much for this great review. At DODDS you receive unparalleled value for every single dollar that you spend. You can rest assured that DODDS average invoice is among the lowest in the G.T.A.

    Reply created 1 Sep 2017
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 30 Aug 2017

    Garage door install

    I'm completely satisfied with my garage door installation. From the customer service person who setup the appointment to the knowledgable sales person (Tony) and finally the install technician, the whole process was handle professionally. Great Job

    Answer from pro:

    Thank you very much for this great review.DODDS reputation for excellent customer experience is on the line every moment of every day and we will never let you down.

    Reply created 1 Sep 2017
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 18 Aug 2017

    New Garage Door

    Great service from start to finish. Everyone we dealt with was polite, efficient and provided excellent service. The gentleman who gave us the quote, Mike, was very clear and explained the product and its different components. Ryan, the installer was terrific-very professional. The insert for the window portion was missing; Ryan reported this and it was delivered the next day. I would definitely recommnend Dodds to anyone looking for a new garage door.

    Answer from pro:

    Thank you very much for this great review. When dealing with DODDS you can just sit back and relax as you are working with the #1 garage door company in the G.T.A. as voted by you the customers for 17 years in a row!

    Reply created 18 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2017

    New Garage Door Installation

    This company was referred to us by a neighbour with a similar vintage home. Excellent service. Quote was provided quickly and efficiently. Once the door was in, it was installed very quickly. Door itself works great! No concerns with recommending this company to others in the neighbourhood.

    Answer from pro:

    Thank you very much for this great review. DODDS sets the benchmark in customer experience for garage door companies across the G.T.A.

    Reply created 14 Aug 2017
  • Review from sandra
    Rating: 4 out of 5
    Review left on 11 Aug 2017

    Garage Door Replacement Excellent Service!

    We had a very good experience with Dodds. After hearing them advertise on 680 News and conducting some independent research we decided to go with Dodds. Having been in the business for many years and having very competitive prices, gave us the confidence we needed to go with Dodds. The installation was flawless and the service technician was polite and respectful. The quoted price includes tax.

    Answer from pro:

    Thank you very much for this great review Sandi. At DODDS you only pay for the door that you need at the price that is comfortable for you. Your friendly and knowledgeable DODDS garage door professional will always inform you of the choices you can make that will impact the price of the garage door that is right for you.

    Reply created 11 Aug 2017
  • Review from Daryl Konecny
    Rating: 3 out of 5
    Review left on 10 Aug 2017

    New Garage Door Installation

    We had our garage door replaced in early April and one of the panels had a dent in it. The installer informed us that he notified the company to have that panel ordered to replace the dent for us. It is now mid-August and I've called numerous times to get an update and every time I've called, I was told that I would receive a call back once they look into it and NEVER has anyone called back like they said they would. I've even spoken to their supervisor for an update and he said that he would call me back the next day and never did. It was over 4 months and there was no update from this company and I still had a dent in my "new" garage door. Dodds eventually did contact me and had the new panel installed with no hiccups on August 16th 2017.

    Answer from pro:

    We had some problem establishing who this client is since only initials were provided. We have now contacted him and advised him that unfortunately manufacturers have a long delay when a specific section has to be replaced and this section arrived this week and is scheduled to be installed next week. We sincerely apologise that it has taken so long but some factors are outside our control.

    Reply created 11 Aug 2017