Do not hire this company! I received a flyer and called about the "Very Best Treatment Plan" and asked for a price. The girl i talked to gave me a price and said it would be 6 visits and she "threw in"grub control for that price. I asked her to send a confirmation e-mail of exactly what was included in the price and include confirmation for grub control. A day or so later I realized that the flyer clearly states that the Very Best Treatment Plan includes 7 visits, not the 6 that she had mentioned on the phone. I called Dr. Green and they said they would have her call me directly. She never called. In the meantime Dr. Green did the first application. I called again and was told that the girl was trying to "save me money and quoted me on 6 visits instead of 7. I explained i never called and said anything about saving money, my original phone call was to get a price on the "Very Best Treatment Plan" period! I was eventually put through to Amy K. I explained the situation to her and told her to cancel my lawn care until this is cleared up. Amy told me that she "certainly does not want to loose a customer because of one less application" and that she would certainly do the 7 visits for the price I was quoted. I asked her to send me a confirmation e-mail. Amy sends me an e-mail quoting "as per our conversation" that I agreed to the 6 visits!!!!! I could not believe what I was reading, I sent her an e-mail telling her how dare she puts words in my mouth! and to cancel my lawn care, I want NOTHING to do with Dr. Green nor would I ever recommend them! She said I owed for the first treatment and I said i would not pay, Dr. Green did not honour what i was told, or quoted on and she said that was fine. Yesterday I get a call from Dr. Green looking for money. I was looking for a lawn Care company to look after my lawn, more than willing to pay for their services. You tape your telephone conversations, listen to them and you will clearly hear what was said!
