Fiber Protection Services Inc.

Rating: 5 out of 5

Fiber Protection Services Inc. reviews (187)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2021

    Sectional

    Had a great experience with Fibre Protection, I had just finished renovating my home and my family was coming to stay with me during the holidays. I knew Jeff would be very busy (and he was) but he made time to come to my home and Scotch Guard my sectional just in time for my family to arrive. He did a great job and I would recommend this company to any and everyone.

    Answer from pro:

    Thank you very much for your most gracious review. It was our pleasure to provide you with our FiberProtect on your sectional at your moment of need. You know that we are always here for you and we look forward to being of continuing service in the future. Best Regards, Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 10 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2021

    Couch Protection

    Jeff was professional, thorough, punctual and gave me the tools and instruction to keep my couch and rug protected.

    Answer from pro:

    Thank you and we very much appreciate your kind words. We pride ourselves in educating our clients in addition to the highest level of service and products that we provide. Call on us at any time and we will be there for you. Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 10 May 2021
  • Review from Lyle Stein
    Rating: 5 out of 5
    Review left on 6 Mar 2021

    Cleaned carpets and furniture

    Jeff and team are exceptional and bring a class of personalized service that has been lost. They got bad stains out of both chairs and carpet that I had thought were beyond cleaning. Earned our trust and will use again.

    Answer from pro:

    Thank you for your kind words. We always strive to exceed expectations and take great pride in results we provide for our client. We believe a personal touch is still very important when dealing with our clients.It was a privilege to meet your need. Call on us any time. We will be there for you. Jeff Wasser Fiber Protection Services Inc. https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 9 Mar 2021
  • Review from LizMingay Mingay
    Rating: 5 out of 5
    Review left on 7 Jan 2021

    Carpet protect and stain removal

    Jeff and his team provided excellent service, as they always do. Very quick to book us in, explain the benefits and the tough stains are always gone. I would highly recommend Jeff and his team to anyone looking for rug or couch service or cleaning.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2020

    Persian & Tibetan Rug Cleaning, Montauk Sofa

    Jeff and his team did an excellent job extracting the love our family dog lavishes on our rugs. They are light colours and partially silk (w/wool) and they come back like new. Jeff is passionate about his service and keen to hear from his customers. They also cleaned the family‘S (incl dog’s) favourite couch! Also like new. Bravo. This is our second major cleaning and I recommend Fibre Protection to anyone with a prized rug that needs TLC.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2020

    Like New!!!

    Jeff and his team did an amazing job on our sofas, carpets, and sheepskin rug. As a mom of 3 kids, you can just imagine what they looked like: When they were completed they looked like new. Jeff and his team were passionate, professional, reasonably priced, on time, and reliable. I would definitely hire them again. In fact, I am now because I have a few more items to clean.

    Answer from pro:

    Thank you Leslieville for your most gracious review. It was our pleasure to bring your furniture and carpets and rugs back to look like new !! We appreciate your continued patronage and look forward to being of service to you again on your these additional items and to continue to be there for you and your family in the future. Jeff Fiber Protection Services https://fiberprotectionservices.ca 416-614-1985

    Reply created 10 Oct 2020
  • Review from Customer of Fiber Protection Services Inc.
    Rating: 5 out of 5
    Review left on 27 Sep 2020

    Rug cleaning and repair of bleach spots

    I recently had work done on a rug that was not only very dirty but also had a number of spots on it, including some spots which had been bleached. Jeff and his team did a terrific job, particularly in getting the bleached areas to match the colour of rest of the rug (light green). Unless you knew where the spots had been you wouldn’t be able to tell they had been there. The overall cleaning of the rug was great as well. It was an expensive job but worth every penny of it.
  • Review from Pekka Sinervo
    Rating: 5 out of 5
    Review left on 16 Aug 2020

    Cleaned furniture and carpets

    Amazingly effective cleaning service with technicians that worked very hard. Probably on the somewhat more expense side, but we were very happy to see how well they cleaned some heavily soiled furniture and carpets. Both our white sofas look brand new.

    Answer from pro:

    Thank you for your very kind words. We try hard to meet and exceed expectations of our clients. Our techs are highly trained and very skilled at what they do, thus our prices are a bit higher. Excellent workers deserve higher pay. Please keep us in mind for any projects you have in the future. It was a great pleasure working with you. Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca 416-614-1985

    Reply created 25 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2020

    Expert Work

    Thank you Jeff and Bonnie and your team for making this such a worry free day for me with the excellence of your experience. My dog and I are dedicated to you. I have worked with Fibre Protect for the last 15 years and I am writing because I can't believe how they have helped me maintain my furniture in my home and in my cottage. Over the years I have had to call for spot checks and their service is incomparable. Their work is undeniably the best. Their Pet Stain Remover makes me feel so safe because even my grandchildren and my dog can be near this product. Thanks for always being there for us.

    Answer from pro:

    Thanks Judi for your most kind review. We really appreciate your continued patronage. It gives us great pleasure to see how the many services we have provided over these many years has allowed you and your family to live in comfort and not in fear of your very fine furniture and rugs. We look forward to continuing to maintain this relationship for many years to come and as you know if the need arises we will be there for you. Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca 416-614-1985

    Reply created 28 Jun 2020
  • Review from Samantha Cook
    Rating: 5 out of 5
    Review left on 13 Jun 2020

    Promised and Over Delivered!

    What a pleasure it was to work with Jeff and his team! I was so unhappy to receive a dirt-stained, custom new sofa and Fiber Protection Services (FPS) quickly changed that for me! From Jeff's prompt response to my service request on a Friday evening, Saturday phone call explaining their value offering, Monday morning sofa spot clean/fabric protection treatment and Jeff's Monday afternoon service follow-up call, I couldn't be happier! The FPS technician's high level of professionalism, punctuality and thoroughness has left me with a gorgeous clean sofa that's protected against inevitable future spills and stains. If only all companies walked their talk...Thank you so much, Jeff and FPS! Although I hope to not call you anytime soon, I will absolutely recommend your company!

    Answer from pro:

    It was our pleasure to restore your new sofa to new condition. Any time you need us just call. We will be there for you and do our best to solve whatever issue you may have. We look forward to being of continual service to you in the future. Jeff Fiber Protection Services Inc. https://fiberprotectionservices.ca 416-614-1985

    Reply created 15 Jun 2020
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