Phantom Screens / Ontario Screen Systems Inc. reviews (303)

Possibly the best contractor experience todate. From the excellent in-home sales service (which included a no-fuss cancellation of one of orders) to the final installation, the process was extremely pleasant. Dan Aspin, the installer, was punctual, courteous, tidy and professional in all respects. His post-installation cleanup and demonstration was impressive and thorough. Phantom Screens - a joy to do business with!

Mike Campbell did a fantastic job with our installation. Not only did he walk through care and tips but was generally very pleasant to chat and deal with. Mike maintained a very tight and tidy workspace and left everything just as it was. I would highly recommend this firm (have used them in the past for another and was equally as impressed). Kevin Shirley

Mike Campbell installed a Phantom Screen on my front door two weeks sooner than I expected. I am very delighted. He explained the features and monthly maintenance procedures. I am considering buying another Phantom Screen for my rear sliding door in the future. Thanks Mike for you wonderful service.

We've had Double Phantom Screen on our patio doors for about 8 yrs or so with no problems at all and so decided to put one on our front entrance. Mike Campbell installed it in less than an hour and it works perfectly. He also explained the maintenance and operating very well as it has changed from our other doors. I'm sure we'll get as excellent service out of this door as we have with our other doors. Thanks to Mike and Phantom for the great products.

This is my second Phantom screen. These are outstanding products that work exactly as promised, and the company stands 100% behind their warranty. The new legacy system with latch (instead of magnets) is superior and highly recommended. Installation is extremely professioal and fast. My installer was Quentin, who was courteous, prompt, and did a very clean, exact job. Other companies could learn a lot from Phantom.

The process of ordering a screen was extremely efficient. The sales agent took all the information over the phone and discussed all of the options. The order was quickly finalized and we were called shortly afterwards by their installer. The installer arrived punctually at 8:00 AM on the day that was agreed upon. She unpacked the truck with all the tools and system as required. Her installation was extremely efficient. After the installation, the maintenance and warranty instructions were covered in full by the installer. Her attitude was as positive as the installation was efficient and well done. We are extremely satisfied with every aspect of the company including its products and its people. Quality is what they value as do we. Thank you.

Mike C. arrived early, was professional, friendly and a pleasure to work with. His attention to detail and ability to solve a problem with one of the screens is what I appreciated most - many thanks!

The service was excellent and the installer did an excellent job, cleaned up work area after he was finished and explained in detail the maintenance and operation of the Phantom screen door.

Mike and Colin did a very professional job of installing the screen as well as explaining the operation, maintanence and warranty of the screen. We would certainly recommend their service.

We had two gentlemen come in yesterday to install our Phantom Screen and they were very pleasant and professional. They were very punctual and took the time to explain what they were going to do. After installation was complete they described the maintance and the warranty of the door and answered any questions that I had. Also there was absolutely no mess left for me to clean up. I would definitely recommend Phantom Screens to anyone. Thanks Mike and Colin!