Haven Home Heating and Air Conditioning reviews (173)

We called Haven Home at 12 o'clock and explained our furnace was blowing cold air. We live 30km away from their store. A technician (Nick) arrived by 1:15 and investigated the problem. We needed a new furnace, Nick called the office to have a salesperson contact us. Herb arrived at 3 and walked us thru options. Both Haven employees were very courteous and knowledgeable. Thank you Haven Home Climate Care

We had Nick from Haven Home come in to fix our gas fireplace today. He did a fantastic job. He replaced the gasket, cleaned the fireplace, painted the box, pretty much a complete overhaul. A very professional job. Well done.

The furnace in our new house stopped working. We did not know if it was the propane or the furnace itself. We have been a customer of Haven for over 25 years at our previous house. So there was no question that we would phone them to help us out. Nick came out and showed us where the gauges were on the propane tanks (which were empty). But he looked at the furnace and the fireplace for us. Explained what to do when the propane was refilled. And showed us how to use the fireplace for heat if the power goes out. The service has always been superior and I would recommend Haven and Nick.

I would like to thank Steve who performed maintenance/cleaning on my furnace today. He provided me with important information regarding filters, how my furnace was running etc. I really appreciated his attention to detail.

Andrew and Peter were here to do a new water tank installation. They were prompt, courteous, and explained things to us as they did the job. Excellent work, excellent workers!

Ken, the technician, was very efficient and pleasant. He checked the thermostat and changed the batteries as well as cleaned the furnace and tested all sensors. He also changed the filter and dated the new one.

Received same day service despite calling in after the lunch hour ! The service technician, Kenn, was especially friendly, likeable and courteous. Kenn resolved the issue quickly and checked for other potential issues that may shortly arise. Additionally, he disclosed his "trade secret" to help me resolve the problem if it arose again. Kenn also provided suggestions regarding semi-annual maintenance techniques.

Haven Home Climate Care just upgraded my forced air gas furnace by adding an ElectroAir HEPA/UVC/PCO/VCO Filtration System plus a LifeBreath 99-FlOTHRU Humidifier to help me better cope with 'chronic Rhinitis' (allergies). Both Bill, the sale rep and Andy and Peter, the installation techs were very professional, prompt, courteous and informative. No high pressure at all. In addition the office staff were also pleasant and efficient. Several years ago I had my hot water tank replaced by Haven with the same positive experience. Many thanks to all for a job well done.

I recently moved to the area and have had Haven Home Climate Care out to my house a few times - most recently for a furnace repair and a gasket replacement on my woodstove. I can't say enough good things. They are responsive, polite, thorough, knowledgeable ... everything you could ask for. I"ve signed up for their service plan. Special call out to the two most recent technicians - Devon and Nick.

It was a pleasure to meet your service technician, Kenn. He arrived promptly, introduced himself and was most friendly and courteous. A super employee. Kenn makes dealing with Haven Home a true pleasure. I have confidence in all and any work performed. He certainly represents to be a true asset to your place of business and can be highly recommended. Thank you Haven Home for hour CARE! I am more than a satisfied and proud customer. I highly recommend Haven Home Climate Care, /they are TOP-NOTCH!! Wishing all a Happy and profitable New Year. Juine Anson