Naiad Irrigation Systems Ltd

Rating: 4.9 out of 5

Naiad Irrigation Systems Ltd reviews (367)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2012

    Repairs to lines/blow out water lines

    We have had repairs to sprinkler system and yearly blow out to water lines. I like that Naiad Irrigation Systems is professional and always on time. They are very great service and friendly!

    Answer from pro:

    Good Morning Harry, Thank you for taking the time to write this review. We really do appreciate your feedback. Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 1K3 www.naiadirrigation.ca 403-618-DROP (3767)

    Reply created 12 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2012

    Repair cut lines/Blow out lines

    We've had Naiad Irrigation Systems to repair cut underground wires and to blow out the water lines. They showed up on time and got the job done easily. You can count on them to resolve the issue. Their prices are competitive-fair and would recommend them!

    Answer from pro:

    Good Afternoon, Thank you for taking the time to write this review. We really do appreciate your feedback. Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 1K3 www.naiadirrigation.ca 403-618-DROP (3767)

    Reply created 5 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2012

    Installed Sprinkler System

    Naiad Irrigation Systems installed our sprinkler system with no damage and when done was beautiful. They got the job done in good timing with no problems. They did a Awesome job!!! Very professional and well worth money spent.

    Answer from pro:

    Good Afternoon, Thank you for taking the time to write this review. We really do appreciate your feedback. Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 1K3 www.naiadirrigation.ca 403-618-DROP (3767)

    Reply created 5 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2012

    Installed Sprinkler System

    We had Naiad Irrigation System install our sprinkler system on our acreage. We were very satisfied as they handled the installation quickly before winter set in. The work took about 3 days and the supervisor was very capable and guided the 2 or 3 staff. They knew exactly what they are doing, possibly because it was near the end of the season and the staff were well trained by that time. Also, without request, they offered a roughly 15% discount for the time of the year.

    Answer from pro:

    Good Morning Bryan, Thank you for taking the time to write this review. We really do appreciate your feedback. Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 1K3 www.naiadirrigation.ca 403-618-DROP (3767)

    Reply created 12 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2012

    Irrigation

    They are quick with quotes. They always let me know when my 1 year contract is about to expire. They are proactive with the irrigation blow outs. They show up as scheduled or they call to let me know if they need to reschedule. They have only had to reschedule due to weather. They provide excellent onsite service and quality materials. The crews are very knowledgeable and hard working. Very professional and pleasant to deal with. I only wish my cell phone provider had customer service like Naiad.

    Answer from pro:

    Good Morning Mary, Thank you for taking the time to write this review. We really do appreciate your feedback. Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 1K3 www.naiadirrigation.ca 403-618-DROP (3767)

    Reply created 12 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2012

    Irrigation

    Naiad Irrigation Systems got the work done right away the first time. I think they did a great job! We were satisfied and would recommend them to other companies/family and friends!!

    Answer from pro:

    Good Morning Roman, Thank you for taking the time to write this review. We really do appreciate your feedback. Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 1K3 www.naiadirrigation.ca 403-618-DROP (3767)

    Reply created 12 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2012

    Snow Removal

    This is our first time using Naiad Irrigation Systems, and will continue to use them in the future. We have had no issues with Naiad Irrigation Systems, and would recommend them to others.

    Answer from pro:

    Good Morning Graeme, Thank you for taking the time to write this review. We really do appreciate your feedback. Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 1K3 www.naiadirrigation.ca 403-618-DROP (3767)

    Reply created 12 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2012

    Home Irrigation System

    Other buisnesses should take lessons on customer service from this company. Myles goes out of his way to ensure your happiness and satisfaction. Our system works perfectly and we couldn't be happier. If you're looking to have irrigation installed, this is the company that should do it hands down.

    Answer from pro:

    Good Morning April, Thank you for taking the time to write this review. We really do appreciate your feedback and we are happy that your irrigation system works perfectly. We will send you an email in the spring notifying you of when it is an appropriate time to time to turn on your irrigation system. The email will also include instructions about turning on your underground sprinkler system. Myles Sidorak Naiad Irrigation Systems Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 1K3 www.naiadirrigation.ca 403-618-DROP (3767)

    Reply created 17 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2011

    Irrigation System Fall Blow-out

    I called Naiad to inquire about a fall blow-out of our underground sprinkler system. I was impressed when they attended the same day and completed the work. My invoice was emailed to me and payment was made over the phone using a credit card. The receipt was then emailed to me. I found the cost to be fair and the service to be prompt.

    Answer from pro:

    Hi Todd, I am glad you were happy with our service. We will be sending you a email in the spring letting you when to turn it on. If you have any issues, do contact our office. Have a great winter! Myles Naiad Irrigation Systems 21, 235105 Wrangler Drive Rocky View, AB T1X 0K3 403-618-DROP(3767) www.naiadirrigation.ca

    Reply created 25 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2011

    Install Irrigation System

    I am amending my initial review. I believe I may have come off way to harsh for the level of work and craftsmanship I did receive on my residential irrigation system install. I am satisfied with Naiad Irrigation and their services. Myles was very pleasant to deal with and very professional, which is one of the main reasons I decided to go with Naiad. The Naiad Technician that did my 30 day walk thru was also very knowledgeable and extremely professional. Needless to say some very excellent people working for Naiad! I did have one issue that became very clear during the summer and that was one area of grass didn’t seem to be receiving enough water. During my 30 day walk thru, a couple of options were discussed including adding an extra sprinkler head to accommodate the dry area. Sadly, it was at this time that it was pointed out that my system only had 2 zones and the zone in question was maxed out and the water pressure for the zone was borderline low. The only available option left to do was to adjust a couple of sprinkler heads to overspray the area to give enough coverage to water the area but this remedy causes the sprinkler heads to not only water the grass but also the sidewalk causing excess water wastage. I really don’t understand why the system was designed this way? It leaves no room for any potential future upgrades. Had I have been given the option for a 3rd zone, I am sure I would have opted for the extra zone even if this meant incurring extra charges. Bottom Line - Naiad Irrigation definitely knows what they are doing. They are very affordable, professional and fast when it comes to doing a job.

    Answer from pro:

    Good Morning Scott, Thank you for your honest feedback. I will call you today to arrange and time for me to come to your house to meet with you. I will fix this issue with your underground sprinkler system and make it right. Regards, Myles Naiad Irrigation System Ltd 21, 235105 Wrangler Drive Rocky View, AB T1X 0K3 www.naiadirrigation.ca

    Reply created 25 Sep 2011