Drain Com reviews (876)

Excellent service and communication. This is second time i am using Drain Com. Valentine was professional, honest and provided quality work at a reasonable price. The job was completed to our satisfaction and we would recommend him and Drain Com 100%

Valentyn, plumbing technician was great to work with. He took the time to review with me what needed to be done to accomplish and correct the issues I was experiencing with my faucet . He did a wonderful job and I will not hesitate in calling Drain Com again should I have any other plumbing issues. Thanks again.

Called about drain issues with our kitchen sink. Making an appointment was quick and easy. The technician (Borys) actually came a day early and worked well into the evening to clear the clog and get the drain working again. Borys was professional and explained what he was doing along the way. It took a while, but he managed to clear whatever the blockage was. He took care, and cleaned everything before he left. I appreciated his professionalism and persistence. I would definitely recommend DrainCom.

I was in the middle of a small basement reno, and was going to cap off a couple of unused taps. I've only owned the house for 4 months, and am still learning all of it's quirks. So I went to shut off the main water valve and water spewed everywhere. (Glad I noticed it before I REALLY needed it.) Anyway, I turned to Homestars and found Draincom. Called then, on Canada Day, and the dispatch picked up. She was energetic and knowledgeable. Will, the plumber arrived at my door a little later than scheduled, but he had called me before he was late to let me know he was running behind and gave me an ETA. I thought this was very courteous. He took his time to explain to me what was going on with valve, what he would do to replace it, and explained/showed me how the new valve was of superior design. He walked me through some of the plumbing of my house, and I learned a lot. He even took a look at the soldering job I did earlier that day on my project, which, as I newbie, I greatly appreciated. All I can say is that I was SUPER impressed with my first Draincom experience from my call to my payment. It seems like it must be a good place to work, judging by the positive vibes coming from everyone I dealt with. I would recommend draincom to anyone, and will certainly call them again when needed.

We had water damage in our basement. Steve Green was fast to reply and came to my house the very next day. I'm very impressed with his professionalism, knowledge and kindness. He truly went above and beyond for us. Thank you.

This is the third time I have used DrainCom and I will continue to use them. My toilet was leaking and I called them this morning. I was given an appointment with Valentyn for that afternoon. He called to see if he could come earlier and he showed up when he said he would. There was no charge for him coming. I was impressed that there is no service charge until he sees the problem. He looked at the toilet and said he would take it apart. After taking it apart he pointed out the problem and quoted me a reasonable amount to fix it. He also let me know the status of the toilet itself. Within 20 minutes my toilet was reinstalled and repaired. He left the bathroom clean and tidy. He also looked at my backwater valve in the basement for no charge. They had installed that valve several years ago. I find DrainCom to be reasonable, reliable and trustworthy. They do the work that is required and do not sell you on things you don't need. I will continue to use them and refer them to others.

Drain Com company provided fast service. Valentyn was on time, very professional, explained what he was going to do and he quoted a fair price. Their customer service is OUTSTANDING! Although there was an issue with previous installation of my garbage disposal, Val was prompt to come back out and quickly remedy the problem. I am going to use Drain Com again in the future for additional work and I would highly recommend them

FANTASTIC.....HIGHLY RECOMMENDED!!! Santina was very nice and knowledgeable on the phone scedueling appointment. Val technician provided great service and actually walked me through the repair. He did not charge me a dime for his extra work and his suggestions about maintaining my plumbing.  I would absolutely recommend Drain Com!

I had an issue with the performance of one the company's employees. I spoke with Santina who spoke to Valentin , the owner. The company stands behind their brand, and resolved the issue to my satisfaction I realize that one person does not represent the entire company I will use the company again, as they demonstrated that they want to make their customers happy

Valentin was great. He came in and accessed the problem right away. He didn't try and give me some service that I didn't need. He told me what and where he thought the problem was and got to it. I would definitely recommend Drain Com Plumbing to any of my friends and family and would use their services again. Thanks Val!!!