Drain Com

Rating: 5 out of 5

Drain Com reviews (874)

  • Review from David Feld
    Rating: 5 out of 5
    Review left on 22 Jun 2016

    Sump Pump Issues

    We had an issue with our sump pump in the basement whenever I took a shower. Boris is the best. Nice, figures it out, gets the job done! This is my second time using them.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Wendy Royal
    Rating: 5 out of 5
    Review left on 21 Jun 2016

    Install new kitchen sink faucet with shut off valves.

    Borys answer all my questions. Explain what's needed to be done. He install new kitchen sink faucet with shut off valves. Did my mother's bathroom sink pop up and drain line. He did an excellent job. This company give senior discount. Thank you Borys for doing such a good job.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2016

    Drain repair

    Alex came to our home and repaired our powder room pop-up plug. He was honest and upfront on what had to be done. Job was completed in a very professional and friendly manner. I would strongly recommend not only the technician but the company from start to finish. Great job Alex and Corey!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 18 Jun 2016

    Installing kitchen sink and dishwasher

    Alex was very professional, friendly and polite. He installed our dishwasher and sink. He was very creative and problem solved around an issue with hooking up our 10" deep double sink. He made sure to test all installations before leaving. Everything works perfectly! We were extremely happy with the service.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 17 Jun 2016

    clogged kitchen sink

    I contacted draincom,they were quick in responding.Val arrived on time,did his job very well.He was very professional and polite to explain what was wrong.I would definitely recommend them and will be calling them in the future.Thanks for having a good experience.Also their call center staff is quick and polite.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Mark
    Rating: 5 out of 5
    Review left on 6 Jun 2016

    Great job at a fair price

    I had Borys in from DrainCom to repair a burst pipe that lead from my basement to my garage. He was very professional and courteous and did a great job. He explained what he was doing every step of the way. Finding honest and reputable repair people is always difficult and I will definitely be calling DrainCom in the future. Thanks for an easy and pleasant experience.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 5 Jun 2016

    Waterproofing

    Prompt phone answer and very polite customer service. Initial visit was booked for the same day. The technician Tony is very knowledgeable and explains the entire process in details. Sergey's crew did excellent job in just 4 days, waterproofing 70 feet outside and 10 feet inside, and installing a sump pump. Yuriy, Andrei, and Kolia are young, hardworking guys, with a good sense of humor. Treat them well - they deserve it!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Linda B.
    Rating: 5 out of 5
    Review left on 3 Jun 2016

    Leaking Shower Faucet & Broken Popup Drain

    Les from Draincom called and asked if he could come earlier than scheduled. Very friendly, explained all the options and took time to show me as he worked on fixing the problems. I used Draincom before and will not hesitate to call again in the future if I need more plumbing fixes. I did find that the cost was a bit on the high side but I was very pleased with the outcome. Thank you Les!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2016

    Replace kitchen faucet

    I contacted the office, the appointment was set up without much waiting. Les and another gentleman were here. They were fast, efficient and polite. We will use their service again in the future.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2016

    Installed laundry faucet, replaced fill value etc.

    I called DrainCom to inspect a leaking faucet, running toilets, drain stoppers and shower kit installation. I was able to schedule an appointment for 9am the following day. Valentyn showed up on time and was quick to identify the problems, source and install the parts and resolve the issues. I would use DrainCom again for my future plumbing needs and would highly recommend them to others.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
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