Drain Com

Rating: 5 out of 5

Drain Com reviews (875)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2016

    Kitchen Faucet Installed

    Valentyn installed a new kitchen faucet for me yesterday. He was prompt and efficient. I was told he would arrive between 10 and 11 and he was there right at 10 and had the new faucet installed in under an hour. Thank you Valentyn!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2016

    Burst Garden Pipe

    Borys did a great job at a great price. Excellent service explaining what was wrong and quality work. Garden pipe in the garage had some water left in it in the winter and burst. Borys replaced the pipe with a new pex pipe and explained how it worked. Very happy with the work, will be using Draincom for my future plumbing!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Michael
    Rating: 5 out of 5
    Review left on 20 Apr 2016

    Leaky Pipe

    We were seeing water stains on our main floor ceiling, underneath our upstairs shower. We called DrainCom and they Borys came to come out the next day. He came out as scheduled and was both friendly and professional. He punched through the drywall behind the shower tap and immediately found the leak. He said we were lucky that we found it so easily. He showed us that, based on where the leak was, we were going to have to replace the shower fixture. (It only leaked when the water was turned on, fortunately). Borys told us to buy the replacement fixture and he would come back the next day to do the repair. We did and he came back and fixed things good as new. I was very happy with the price, based on the time and effort he spend to identify and repair the leak. It has been a few weeks now and we have no more issues. I just need to repair the drywall now. I will use DrainCom again for my next plumbing need.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Dave F
    Rating: 5 out of 5
    Review left on 20 Apr 2016

    Drain Clogged

    My master bedroom ensuite bathroom sink was clogged and after many attempts to clear the blockage failed I called DrainCom. Before calling I attempted to clear the block using Drano as well as an drain auger but was unsuccessful. Alex from DrainCom arrived and had the block cleared in half and hour and my only regret is not calling him sooner. He arrived on time, used a drop sheet to keep the work area clean. Very professional and a pleasure to work with. I would definitely recommend DrainCom and a big thanks again to Alex. Cheers, Dave

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2016

    Leaky Faucet Replacement

    Alex from DrainCom was sent by DrainCom to fix my leaky kitchen faucet. I was very happy with the entire experience: Alex showed up right on time, was very polite and courteous, and was able to replace the faucet in not time with no mess left behind. One less thing for me to worry about!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2016

    replaced damaged pipes

    Tony, Pavel + crew were professional, honest & efficient. They explained everything they did in clear terms & did an excellent clean-up job. Would call them again for any plumbing issues without hesitation.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 16 Apr 2016

    Inspection of plumbing issue

    Alex came a little after the appointed time but expertly inspected the entire building to investigate issues with the water pressure. He was very thorough and generous with his time and likely identified the problem (pending City inspection for verification). I appreciated his enthusiasm for problem solving and the thoroughness and would be happy to employ his services again.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Andrea Flaming
    Rating: 5 out of 5
    Review left on 14 Apr 2016

    Mystery Noise in Pipe in Basement Apartment

    I hired DrainCom to help me with a clicking sound in the pipes that our tenant was hearing first thing in the morning. It was happening at 5:30am everyday and our tenant couldn't sleep. He only heard it very early in the morning so the sound couldn't be replicated. Borys came over and listened to the video the tenant had taken and went into the wall in the area of the sound. He tried securing many of the pipes until he found the one that was the culprit. His knowledge and determination to fix the problem, coming back to the house several times, was amazing. He is very professional and really cares about solving his clients concerns. In the end he located the pipe making the sound, secured it and now the sound is gone and our tenant is very happy. We have since used Borys on a bathroom renovation and again he worked tirelessly to ensure the job was done to perfection. Highly recommend DrainCom, especially Borys.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2016

    Replaced mixing valve on hot water tank

    Valentin came on time and was very friendly and helpful! We've been having issues of not receiving hot water (or even warm water) in any of our water taps throughout the house. Valentin found there was an issue with our 12 year old mixing valve. He had to drive out to a store to get the same part (since it's so old), came back quickly and installed it in less than 20 minutes! Now we have hot steamy water again! Thank you Valentin! The service from Drain.com is great - even when I called to book the appointment, the lady on the phone was helpful and answered any questions I had. I would definitely use their services again!

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from Rovin
    Rating: 5 out of 5
    Review left on 10 Apr 2016

    Misc Plumbing around the house

    choose draincom to fix a ceiling leak and install a fridge waterline. Toni came to my house did an amazing job, took time to explain the leak and was extremely professional

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
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