Drain Com

Rating: 5 out of 5

Drain Com reviews (875)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2016

    Basement bathroom renovation

    We were left in a lurch by our previous contractor who did not start to rebuild the bathroom . We called Drain.com because Serge had done our drains after a flood last year. Serge sent Valentyn, and he helped us mobilize tiling, and a general and electrical workman. We are finally finished the job. The workmanship was bar none, excellent. Our bathroom in the basement looks nicer than our bedroom one! Drain.com had done the inside weeping tiles and rectified our drainage problems after the flood, so we have the coziest, driest basement in the neighborhood now.

    Answer from pro:

    Thank you David! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2016

    So many plumbing problems, one simple solution. Alex from DrainCom

    I have been busy in the last few years and the plumbing problems have built up. Problems in the kitchen and two bathrooms, a long list. I contacted DrainCom because of the glowing reviews on HomeStars and arranged for a service call. Alex from DrainCom called to say he would be here at the arranged time and was prompt. Alex is courteous, friendly, professional and efficient and clearly very good at his job. He explained everything in terms I could understand and his work was completed fast and my problems solved. Well done! All I can say is DrainCom, keep him around. DrainCom is my pluming solution as long as that is the case. HomeStars, I need another star for this service from DrainCom, 10 is not enough. I am a very happy customer.

    Answer from pro:

    Thank you Randy! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2016

    Waterproofing

    Toni Temelkovski certainly showed the quality their company is made of.  I would use Draincom again, they live up to their warranties which are based on do it right the first time! fulfilled my expectations with the good Work! My basement problem solved, with external waterproofing, no more leaks! Would recommend them with confidence.

    Answer from pro:

    Thank you Asare! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2016

    Leaking Basement

    I had water in my basement coming in from the foundation walls. I called DrainCom to come and look, and Serge gave me a detailed estimate, at a fair price. The job was done quickly, and has a lifetime warranty. This company is fair and easy to work with.

    Answer from pro:

    Thank you! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2016

    Kitchen sink backed up

    Our kitchen sink backed up on Sunday night. It had been getting slowly worse for a couple of weeks but on Sunday the sink became unusable. I called draincom on Monday morning and they gave me a window of 11-1 for the same day. I asked if they could call me once they had a better idea of when in that window they expected to arrive. Closer to the window I got a call from Alex advising when he would be there and he arrived on time. Alex was great and took the pipes off the sink and removed the blockage - sink now drains better than it ever has! Very happy with the service and completely recommend them.

    Answer from pro:

    Thank you Ravi! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2016

    Sanitary pipe repacement

    Always spoke to a person when I called, never got a machine. Santina was very nice and efficient . Toni came very late to inspect pipe and I wasn't charged extra, only the $250 +tax to clear pipe. (My basement was flooded because roots were obstructing old cracked clay pipe.) Following his diagnosis the faulty section of pipe was replaced , two people only took a morning and half an afternoon. Remarkably little damage to garden around digging site. This cost $2200 +tax, and it's guaranteed for 25 years. Very happy with the work done, the service, and the friendly and courteous attitude with which it was provided. I thoroughly recommend calling these people.

    Answer from pro:

    Thank you Chris! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2016

    Plumbing: Kitchen sink(s)

    I contacted DrainCom because my kitchen sink wasn't sinking... at all. It takes several hours to drain just a little bit. I recently purchased this home. Alex came the same day (about 1-2 hours after I first called) and got to work. Really great guy and funny, too. He fixed the sink and wouldn't leave the job half done. I was very impressed with his work. I would recommend Alex and this company to anyone interested in a plumber. The problem was the sink was not well done at all. The flow of water was upstream rather than down. The built-up of grease was very high. The pipe was too long. Very not well taken care of at all. The previous owners of this home must have been lazy and careless. Plumbing isn't the only surprise they left behind. Through Alex's perseverance, this is one less problem we need to worry about. I am impressed how well the sink works, I have never seen it perform so well. Thank you Alex!

    Answer from pro:

    Thank you ThunderSoul! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2016

    Basement

    We have a place out in Hamilton and Draincom Waterproofing came to rescue my basement, halfway renovated when noticed water leaks. Toni stopped by and examined the foundation damage and made an assessment about the work needed to be done, he explained by detail procedure of waterproofing and gave us couple of different options, I left my fate in his hands. He sealed my basement up, gave us 25 years warranty on the seal and we have bean leak free ever since. Very professional, knowledgeable and friendly. They did a clean and neat work ! I would strongly recommend Draincom to anyone in the same predicament.

    Answer from pro:

    Thank you Natasha! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2016

    Kitchen repairs

    Borys made this a very pleasant experience. He identified the problem with our stack quickly and repaired it, ending a two year headache. Very knowledgeable, friendly and eager to share his insights. Sink baskets and drain pipes were replaced as well. The price was very reasonable considering a two and a half hour visit. I would highly recommend Borys and Drain.com and will use them again in the future.

    Answer from pro:

    Thank you Frank! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 8 Feb 2016

    Excellent work, very professional and friendly

    Alex came because there was a leak in our main drain stack which appeared to be coming from one of our bathrooms. He was very professional and even put on shoe covers as he was walking through the house. He traced the problem to our toilet which he fixed, and also fixed another faucet in a different bathroom for us. Overall very satisfied with the service.

    Answer from pro:

    Thank you! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other Plumbing, Waterproofing or Drain concerns arise.

    Reply created 31 Jan 2017
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