Drain Com

Rating: 5 out of 5

Drain Com reviews (873)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2013

    Waterproofing

    My wife and I arrived home from vacation at the end of Feb.To our surprise,we discovered water on the floor in our crawl space.After several quotes,Carl came to the house,on time,even though he had a family emergency.earlier in the day.Carl was professsional personal ,and very knowledgeable and quoted us a very reasonable price,along with a detailed explanation of the work to be done.Igor and Walter did the hands on work ,digging out 40 ft along two exterior walls.Igor pointed out a crack along the length of the back wall.As the repairs were in progress he explained each step in the procedure.The work was completed on schedule and everything was left neat and tidy,even the stonework.Our sincere thanks to Carl,Igor, and Walter.A great job and we appreciate all your hard work.I would recommend DrainCom to anyone and,if necessary,would use them again

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2013

    40ft Waterproofing

    I would just like to start by saying thank you to slava and his amazing team at draincom. I searched a long time for a company to perform this fix and as you can imagine there are many companies which just seem they want to retire on 1 job.... This is NOT the case at draincom.... The price was extremely fair and the outcome was even better. They showed up when they said they would and they did everything they said they would do in a timely manner. slava was always available to answer any questions and he was always on top of the job to make shore it ran smoothly. Would really recommend this company to any1 and i will always use them in the future if needed. Thanks again to the team at draincom for a great job yari p.s thank you for leaving my place looking soooo clean

    Answer from pro:

    Thank You for the review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2013

    Crack injection

    I recently moved into my home and found a couple of cracks in the foundation that had been covered by previous owner. They didn't show signs that they had ever leaked but i didnt want to chance it. I called DrainCom and they came right away. Thay sealed the cracks from the inside and were very fair with their pricing. I would recommend DrainCom to everyone

    Answer from pro:

    Thank You for your opinion!!!

    Reply created 30 Dec 2018
  • Review from Dean
    Rating: 5 out of 5
    Review left on 5 Apr 2013

    Foundation Waterproofing

    Sege and his crew arrived each day at the agreed time, they were fast, friendly, completing the job in the estimated time, very much to my satisfaction. He explained thoroughly what would be done, how it would be done. Also giving us the best solution for the budget we had. If I ever ever have a basement leak in another part of the house they will be my first call.

    Answer from pro:

    Thank you for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2013

    Fixed Leaking Basement

    Had a small leak coming from a crack in my basement where my air conditioning was running in from the outside. It would leak every time it rained. I called Draincom and they did a free quote for me. Serge was great, very professional and easy to work with. They fixed the crack and I haven't had a problem since. Would use them again.

    Answer from pro:

    Thank You so much Linda!!!

    Reply created 12 Aug 2018
  • Review from Sam
    Rating: 5 out of 5
    Review left on 1 Apr 2013

    Waterproofing and window well

    Bought new house, after all this snow and rain have some leak in the basement. I used draincom before in other house, so I called them again. Carl arrived at the time and was very helpful with advice. My window was at the ground level so suggested to install window well made of 4x4, and I decide to do entire front so I never have to come back to same area again. Extremely happy with services and work performed at my house.

    Answer from pro:

    Thank You so much Sam!!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2013

    Plumbing leak

    Minor leak under my kitchen sink resulted in calling in a plumber. Rob came in and was able to fix the leak with ease. i also had him replace a broken faucet while he was already there. The price i found was reasonable and worth every penny. I will use Draincom if i need another fix in my home.

    Answer from pro:

    Thank You so much for your kind review !!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2013

    waterproofing,new floor drain etc

    After several search. I was asked to get in touch with Draincom. Firstly IRINA the lady that took my call was so amazing I had no doubt, it is going to be a great experience. Serge came to my house on time as scheduled. I like him right away for his manner. We schedule a time to start. The guys were there 8am sharp. The two gentle men TADEK and GENA were the most courteous worker I have met in a long time and they were funny too especially Tadek he made me laugh. The job was completed on time as schedule. These men worked in my house as if its their own house, everything was covered and after the job was done, they cleaned up as if they were not there. I am extremely impressed with these Men TADEK and GENA as well as IRINA and My Good Friend SERGE . Thank you Guys and I would sure recommend you to friends. Thanks again

    Answer from pro:

    Thank You so much for your sharing your experience!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2013

    Sewer Backup

    we had a sewer backup i called draincom as they had waterproofed my basement 5 years ago,within 2 hours Serge was at my house he had m y drain unclogged in no time and he came back for a pressure clean after a week.I would recommend Drain com to everyone they are the most efficient, reasonably priced and profesional by far

    Answer from pro:

    Thank You so much!!!

    Reply created 12 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2013

    Foundation waterproofing, drain replacement, concrete floor

    I just wanted to let you know what a wonderful experience i had using Draincom to treat our basement. Each aspect of the job was handled with expertise and professionalism.Our basement was a difficult project and required many visits to measure dig sample areas, and plan the process. Through each phase, i always felt my questions were answered, my concerns addressed, and my understanding was ensured. Every member of your team distinguished themselves. Mike served as an excellent introduction to Draincom and resource for other vendors. Carl did a great job in the initial planning phase. His crew went on to plan the project with my plumber, and nicely executed the timing of the job-which resulted in little impact on our family life. I was always able to reach Carl when necessary, and he was very timely at returning my calls. Carl did a superb job fielding my endless questions. His professionalism was outstanding. I always felt taken care of and most importantly,that my concerns were heard. The customer service at Draincom is simply outstanding-and should serve as a model of other companies.

    Answer from pro:

    Thank You so much for your experience Stepan!!!

    Reply created 12 Aug 2018