Drain Com reviews (876)

After several search. I was asked to get in touch with Draincom. Firstly IRINA the lady that took my call was so amazing I had no doubt, it is going to be a great experience. Serge came to my house on time as scheduled. I like him right away for his manner. We schedule a time to start. The guys were there 8am sharp. The two gentle men TADEK and GENA were the most courteous worker I have met in a long time and they were funny too especially Tadek he made me laugh. The job was completed on time as schedule. These men worked in my house as if its their own house, everything was covered and after the job was done, they cleaned up as if they were not there. I am extremely impressed with these Men TADEK and GENA as well as IRINA and My Good Friend SERGE . Thank you Guys and I would sure recommend you to friends. Thanks again

we had a sewer backup i called draincom as they had waterproofed my basement 5 years ago,within 2 hours Serge was at my house he had m y drain unclogged in no time and he came back for a pressure clean after a week.I would recommend Drain com to everyone they are the most efficient, reasonably priced and profesional by far

I just wanted to let you know what a wonderful experience i had using Draincom to treat our basement. Each aspect of the job was handled with expertise and professionalism.Our basement was a difficult project and required many visits to measure dig sample areas, and plan the process. Through each phase, i always felt my questions were answered, my concerns addressed, and my understanding was ensured. Every member of your team distinguished themselves. Mike served as an excellent introduction to Draincom and resource for other vendors. Carl did a great job in the initial planning phase. His crew went on to plan the project with my plumber, and nicely executed the timing of the job-which resulted in little impact on our family life. I was always able to reach Carl when necessary, and he was very timely at returning my calls. Carl did a superb job fielding my endless questions. His professionalism was outstanding. I always felt taken care of and most importantly,that my concerns were heard. The customer service at Draincom is simply outstanding-and should serve as a model of other companies.

We called drain.com and a few other companies a few months ago after our basement flooded. We felt most comfortable with Serge as he was very knowledgable and reasonably priced. This had never happened before and we were in the middle of renovations. Serge came and assessed the problem and installed weeping tile and a sump pump. One cold and rainy day last month, we noticed some water in the basement and after just one call Serge arrived to assess the problem. It was late, cold and raining. Serge fixed the problem the same night. I've never met a contractor so dedicated as this man. He cares for your home like it was his own. I would 100% recommend him to anyone!

When I contacted Drain.com for my watery basement issues they understood the need for urgency. They arrived within 3 days and they were fast and efficient. Two days later I had new weeping tiles along the back of my property and they found and sealed the leak in my foundation. They repacked all the soil and I can barely tell they were even here. I would recommend them.

Met Serge from DrainCom after meeting with several other experts, and he by far gave us the best advice. We had to install weeping tiles around our building due to multiple leaks. Their quote was fair, the work was completed on time - and most importantly the job was done right. I will be recommending them to all of my freinds. They get full marks from me A+++

My toilet was really clogged, it was so clogged I couldn't even plumb it myself. So I called them to help me plumb my toilet and in seconds they got it fixed. They have also told my some tips of doing it myself. Best plumbers ever yet!!!

We interviewed numerous companies for the project and decided to go with DrainCom because of Carl. The job was very professionally managed from start to finish. The price was very competitive and we have already referred Carl to other friends. They had an excellent experience as well. I would highly recommend Carl and DrainCom to anyone in need of plumbing or waterproofing services. Thanks for a great job and excellent follow up!!

Draincom was the cheapest...they installed a sump pump after my basement flooded with excellent workmanship, in one day , cleaning up the mess beautifully they also provided all the necessary papers to get a full refund from the city of toronto under the basement flooding protection program.

The service we received was perfect. Very professional and efficient, worked long days to get job done quickly. Excellent quality at an excellent price. Very organized and responsive to our needs from beginning quoting stage to completion of job Definitely a 10 rating