Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2012

    cracks in foundation of house causing leaking in basement.

    After checking around and calling in a few companies to give me an estimate, I found DrainCom to be the most thorough. Their estimate gave a point-by-point review of what they saw and the cost. What struck me even more is that they were noticing important structural issues that the others did not, which is quite important when you want an accurate review of your problem(!). Also, unlike the other companies, they did not do any unnecessary digging. Where one company estimated they would have to dig down 11' feet to my foundation, which, due to the nature of my home, was not more than 7 feet down. I felt very confident that they were doing the job that needed to be done and did it very well! They showed me each step of the process, explaining why each step was being done, and were quire ready to answer any questions in a proficient manner. I would highly recommend the DrainCom Crew any similar job.

    Answer from pro:

    Thank you Steven We appreciate your kind words! We are glad to hear that you would highly recommend us. Thank you for taking the time to write the review, and thank you for choosing DrainCom!

    Reply created 4 Apr 2012
  • Review from peter van sluytman
    Rating: 5 out of 5
    Review left on 16 Mar 2012

    Window Well

    Carl, came out and provided a competitive quote for the installation of a window well. The next day Pavel, Gerry and co were out to our place to dig the window well and implement. These gents were courteous, neat, punctual and on budget. I would recommend their services to anyone with water issues.

    Answer from pro:

    Thank you for writing a review about our company. It's customers like you that help our business grow! It was a pleasure doing business with you! :)

    Reply created 17 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2012

    Waterproofing

    Had leakage in my basement and had this company do waterproofing at my house. The crew came and first made a big mess while doing all their work. After everything was completed, they did a great job cleaning up and all my problems were fixed.

    Answer from pro:

    Thank you Vinnie! We always appreciate feedback from our customers. We are glad to hear that you were pleased with the quality of work our crew provided you. Thank you for choosing DrainCom, we appreciate your business!

    Reply created 16 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2012

    Exterior Waterproofing

    My basement was always damp and had a very musty smell. I called DrainCom to see what my options were. They were out the same day and took the time to answer all my questions and explain everything to me. They were very respectful and knowledgeable. It was obvious they really cared. The job was done expertly! I would recommend DrainCom to anybody!

    Answer from pro:

    Jessica, thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 8 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2012

    Outside Waterproofing

    Slava came to my home and invested the leak I had in my basement, he used an infrared camera to see where the source of the water was coming in and was able to solve my problem without hesitation. The whole team was very professional and excellent at what they do. Recommendations to my friends and collegues will come.

    Answer from pro:

    Thank you so much for your kind words. Our staff are very diligent with customer care and relations and we are extremely happy that you are so grateful! We look forward to working with you in the future.

    Reply created 8 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2012

    waterproofing

    After it rained we always got water in the cold cellar, we called a few contractors to come and give us a price, some contractors wouldn't even come to the house but Slava did from draincom. He came in with his blue booties on and used an infrared camera to detect where the problematic area was and explained everything to me in great detail. He gave me a quote and didn't make me feel pressured into doing it . I was able to discuss it wth my husband and call back later to book the job. I felt very comfortable with having Draincom come and fix the water problem. The staff are amazing

    Answer from pro:

    Thank you Alex, your kind words are much appreciated. Here at DrainCom we go to the greatest of lengths to ensure our customers homes are treated like they were our own.

    Reply created 8 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2012

    Waterproofing, Sump Pump installation

    Job was done responsibly, on time, very cleanly and really fast. I could recommend this company to everyone. Job was priced decently as well. If needed, I will call them again.

    Answer from pro:

    Thank you. At DrainCom we have the highest regard for customer satisfaction and we truly value your business and appreciate that you trust us with all your Plumbing, Drain and Waterproofing needs.

    Reply created 8 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2012

    Basement waterproofing and drain repair

    We called Draincom for a leak in our foundation. Carl and his crew were very PROFESSIONAL. They started on time and ended on time. Thank goodness they have capable and knowledgeable employees because they discovered a clogged drain in the floor and were able to fix it at the same time which saved use a lot of money to fix now due to circumstances. THANK YOU Carl and Draincom. If the need ever arises, we will not hesitate to use your services again as well as recommend you company!

    Answer from pro:

    Thank you for your kind feedback! I have forwarded your review to Carl and the Crew and they are pleased that you appreciate their hard work. At DrainCom Inc we take pride in providing our customers with the utmost in satisfactory service. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 8 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2011

    SUMP PUMP INSTALLED TO FIX LEAKY GARAGE

    I had a serious leak in my garage. One quote wanted to dig from the outside for $3500...another quote wanted to tear down the complete side of the garage wall for $4900, "JUST IN CASE" SLAVA KOVAL came and immediately identified the problem, installed a sump pump for $2600. They were prompt, competent, courteous, efficient, hard-working, identified the leak immediately and charged more than a fair price. I have nothing but praise for an outstanding, extremely well done job. Thanks Slava and your team !

    Answer from pro:

    Hi Jenine, Thank you for such kind words about our guys. As we all know the service technicians work extremely hard to make sure every customer is as satisfied and happy as you are. It has been a pleasure working with you, please feel free to give us a call should you experience any further problems.

    Reply created 27 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2011

    Basement lowering

    Our first time for such a renovation and we were totally pleased. Draincom is a hard working team, courteous and kept us informed throughout the process while keeping every promise. An easy overall experience for a difficult job. The end result was exactly what we wanted and right on the estimated price.

    Answer from pro:

    Thank you for writing a review for us George. As you know we were very happy to do the job for you... you were a pleasure to work with. If you need anything in the future please don't hesitate to give us a call.

    Reply created 22 Dec 2011
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