Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2012

    Basement waterproofing

    Thank You Slava and his crew of hard working guys. We are completely satisfied with their performance. Guys came on time, no hidden costs, professional and clean, finished job in two days as they promised. We would recommend this company to anyone who has a leaky basement. Thank you! Boris.

    Answer from pro:

    Thank you for the kind words Boris! I will ensure Slava and his crew know just how happy you are with the work that they did. They definitely take pride in their work.

    Reply created 28 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2012

    Clogged kitchen sink

    We had a problem with clogged kitchen sink and called Draincom.com They sent Robert and he tried to fix it with snake. But the problem was in a drain system. So he had to replace an old pipe and to clean drain system He spent about 6 hours at our house. We are very satisfied with results.

    Answer from pro:

    Thank you Tatyana! We're glad to hear Rob was able to fix your drainage problem. He is very experienced and very knowledgeable and we are happy to have him as part of the DrainCom team.

    Reply created 28 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2012

    waterproofing

    On May 30th. I called DRAINCOM. for a quote on a water leek in my basement. On May 31st. the technician arrived at my door,the work was going to start the next day . Because of the possibility of rain we had to reschedule for Monday, June 4th. Monday morning 2 workers arrived and started the process of digging 10feet to the foundations,I was sure that it would be a mess and a long process. Was I wrong, by the end of the day the work was done with no mess and no fuss. The 2 workers not only finished the work but cleaned and washed the area so that when they left you cold not tell that anyone had been there. What a pleasent surprise to see expert work done with care and professionalism. I simply want to say thank you for a job well done. I will reccomend DRAINCOM to all who inquire about drain and waterproofing. Thank You. Alfred.

    Answer from pro:

    Thank you for the kind words Alfred! We are so glad to hear that you are satisfied with the job done.

    Reply created 28 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2012

    Basement Lowering, Underpinning, Plumbing

    Knowing this would be a large job we had called around for a few quotes but after meeting Carl we decided on DrainCom for their honest approach and suggestions on saving money. Our 100 year old house has gone from a 6' basement to an 8' and luckily no surprises in the process. Everything was done exactly as stated and came in on time and budget. The crew were excellent and extremely hard working. I would use this team again and highly recommend this company.

    Answer from pro:

    Thank you Leanne! I will inform Carl of your kind words. We are so glad to hear that you are happy with the work we completed.

    Reply created 28 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2012

    Removal of blocked building trap

    I had a blocked building trap. Sewage was backing up and I needed the problem dealt with quickly. Other companies indicated I would need to tear up my porch, emphasizing how difficult the job would be. DrainCom had the best price and a competent manner. I hired them to do the job, which they did quickly and efficiently, without removing the porch. Would definitely recommend them for their value for money and professionalism.

    Answer from pro:

    Thank you Hugh! I am glad to hear we were able to be of service. We here at DrainCom strive to treat every home we visit as our own.

    Reply created 28 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2012

    Excavation side of the house because of a leak

    We had found this company due to the great comments we read on the web. I must say that the great comments were right on. Vitalyi and Pavel were at work promptly in the morning, never stopped and continued well into the late afternoons. They cleaned up after themselves, and always kept us informed on what they were doing. The work was done efficiently and on time. Congratulations to DrainCom for your accent on Customer service

    Answer from pro:

    Thank you Ned! We appreciate the kind words. I will make sure Vitalyi and Pavel hear your compliments.

    Reply created 28 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2012

    Basement Lowering & Underpinning, Waterproofing, Steel & Structural

    To lower a 2400sf basement in a Rosedale landmark heritage home, we are obliged to comply with the very strict requirements/inspection of the local city inspector. Draincom did an EXCELLENT job in all aspects of our extremely difficult project. Real pleasure to deal with, finished diligently, conscientiously, on time and on budget. It was a smooth process and Carl was excellent with his customers. Peter, the two Slavas and all the workers are excellent workers. Draincom is the basement lowering & waterproofing expert. Will definitely use Draincom again for other projects.

    Answer from pro:

    Thank you so much for your kind words! I will make sure all the technicians hear your review! It was a pleasure doing business with you as well Stephanie!

    Reply created 28 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2012

    Basement lowering

    I cannot say enough good things about everyone I've dealt with at DrainCom! They are all very knowledgable and courteous! I wanted to lower my basement so I could rent out my basement to make some extra income. I didn't really know where to start. I saw their website and found it very informative, I called them and they were out the next day! They took the time to explain the whole process. The job was done cleanly and professionally and without any hitches. I would recommend DrainCom to anyone!

    Answer from pro:

    Thank you Angela! At DrainCom we aim to please! we are happy to hear that you are satisfied and we wish you all the best!

    Reply created 17 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2012

    Fixing Leaking in Cold Storage Around the Foundation of my Home

    We recently had a problem with leaking in the cold storage of our basement. Vitaliy Pavliuk and Slava Koval from DrainCom instructed us on how to best deal with the issue. It required removing large portions around the house and repairing the wall, followed by re-protecting and refilling. The job done was absolutely exceptional! The DrainCom workers were very easy to get along with, worked efficiently and effectively, and spent a lot of effort to ensure the job done was without flaw in a timely manner. I have been very pleased with their services and would recommend Mr. Pavliuk, Mr. Koval, and DrainCom to anyone in need of plumbing experts!

    Answer from pro:

    Thank you Mr Siewsingh! We appreciate you taking the time to write a review, your satisfaction is our goal. It was a pleasure working for you and hope we can help you in the future if any other plumbing or drain concerns arise.

    Reply created 17 Apr 2012
  • Review from Jari Puusaari
    Rating: 5 out of 5
    Review left on 3 Apr 2012

    Waterproofing Foundation

    I called Draincom on a Sunday and had a real person answer the phone to take my info. I got a call from Carl the next day and he came over tp give an estimate. The price was reasonable and we agreed to do half the work first as funds dictate. He had no problem with that, so I went about dismantling the front deck of the house. I called to leave a message that I was ready to go and got a call back ten minutes later telling me he would have a crew there the next day. The crew showed up and did the work with no issues. Excellent service. Carl had my trust after talking to him about the project and he came through as I felt he would.

    Answer from pro:

    Thanks Jari! At DrainCom we take pride in customer care, we appreciate that you've chosen us to work on your home and will treat you and your home with the same respect we would want.

    Reply created 4 Apr 2012