Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2011

    Crack repair to basement wall

    I'm a person who is very hard to please and the work that was done to my home was very profesional.The guys were very detailed in the work they did from start to finish and the area was left just as clean if not cleaner from when the job started. Great Job!

    Answer from pro:

    I'm glad your pleased with the job that was completed. Thanks for writing such a nice review. We strive to make sure every customer is happy. Thanks again for your business! :)

    Reply created 10 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2011

    Waterproofing project - external

    Thank so much to Draincom for helping me with my water problem. They came, they assessed, we accepted and the job was completed quickly and efficiently. No hassles and no problems. Recommendation available!

    Answer from pro:

    We have your recommendation. Thank you so much for your business!

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2011

    Waterproofing

    We recently had work done in our crawl space, that consisted of a drainage system and concrete, this short letter is to let you know how the job was done. The professionalism of your company was noted from the first day when Carl came out to give us an estimate on what was needed for the job. Then came the day the work crews came to do the actually work, from the time they dropped the tarps to cover our carpet untill they put salt on the driveway and street as they leaving they acted in a very professional and polite manner. We are very pleased with the outcome of our finished crawl space, the quality and the workmanship of the finished product rates very high with us, knowing that you are a large company and we just had a small job for you we never expected this, we would not hesitate to recommend your company to other that need waterproofing/concrete work. We could not remember the names of all the workers that did the work at our house, but i am sure you can check your records on who was here, please let them know that their professionalism and politeness was greatly appreciated.

    Answer from pro:

    Thank you very much Valeriy. It is always appreciated that customers like you will write reviews to help our future customers know about the work we do. I will let the crew know the kind remarks you have made. Thank you again for your business!

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2011

    Basement leak

    This was a pleasant experience; from the estimator/salesman to the workmanship from two very professional gentlemen (Alex and Andrew) who carried out their work in a timely, efficient and safe manner.

    Answer from pro:

    Thank you for your kind words Anne. I am sure the crew appreciates it. It was great to do business with you as well :)

    Reply created 29 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2011

    water line

    Thank you Draincom.This is an extremely profrssional company.Karl end Slave were the best-explaining everything thoroughly the project.Some issues arose with the water line upgrade due to problems on the city side, but Slave put me at ease and solved the problem quickly and seemlessly.Not only are they good at hte work, butthey are exceotional problem solvers. What a relief than was!The city upgraded their side of the water line after Draincom completed hteir work.We knew that would mean another trip from Draincom a couple of weeks after the initial works was done.True to their word, I gave them a days notice and Carl was here.You don't get that king of service everywhere!The crew exceptional drain replacement specialist. Not only are they extremely competent at drain replacement & water line upgrades, but they clened up better than I've ever seen before. What a tbeat! This company was referred to me by one of my neighbours. No wonder! I've already referred Draincom to a friend of mine! Thanks for ever

    Answer from pro:

    Steve, thank you for a such a nice review. Also, thank you for referring us to your friend. It's customers like you who keep this business running! Thanks again!

    Reply created 29 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2011

    Waterproofing/ Drain repairs

    We have hired draincom twice. Once to rapair our clay pipes and once to waterproof our basement. They did a fantastic job! Slava the supervisor was on time, professional, and very accomodating. They went above and beyond what they needed to do to make us happy and make sure we were comfortable. We would use them again in a heartbeat. They were also very affordable.

    Answer from pro:

    It was a pleasure to do business with you Olivia. Slava tries his best to accommodate all customers and make them happy, please, if you need anything in the future, please give us a call, we would be glad to be of service :)

    Reply created 29 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2011

    Basement foundation repair and waterproofing

    For years my basement suffered from dampness and increased humidity, thankfully a quick check from Draincom revealed a crack in the foundation which was easily rectified. Now that my basement is well sealed and waterproof I won't have to deal with the many critters taking refuge in my basement!

    Answer from pro:

    Critters can be a big pain. We are pleased that you are happy with your now waterproofed basement. If you need any service in the future please don't hesitate to give us a call. Thank you again!

    Reply created 24 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2011

    Basement lowering

    Draincom lowered the basement in our downtown Victorian this spring. The job came in on time and on budget. The crew was hard working and very nice. They cleaned up after themselves every day and kept us up to date on all the progress. Carl was our project manager and was always available. He checked in with us regularly and solved problems as they arose (and always do in a 100 year old house!) with little to no disruption to the progress of the job. It was a major reno that we had been dreading but it went very smoothly and we now enjoy a warm, dry comfortable basement.

    Answer from pro:

    It was a pleasure to do business with you Bianca. We are glad that you are now enjoying your beautiful basement. If you need anything else, please feel free to give us a call, we would be glad to be of service to you. Thank you again for your business.

    Reply created 24 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2011

    waterproofing and concrete pavement

    Vasel was the one who guided us through in order to obtain the best results to waterproof our home. He took the time to carefully explain and provide feedback as to what was best for our home. He returned our calls immediately and made sure that when his team was working at our home that he would follow through and pass by to make certain that everything was going as planned. Excellent job Vasel and thank you for your hard work at all times.

    Answer from pro:

    I'm very happy that you were happy with the service. Draincom always tries to do their best when providing service. Thank you for your business.

    Reply created 24 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2011

    Wet Basement Guarrentee

    They stand by their work. 6 Months ago they dug and seal my foundation real well but a month ago we had rain that went on for 24 hours and there was a minor leak. Call them and they came back with in 24 hours and re dug and resealed everything. Great Service from them

    Answer from pro:

    Thank you for your kind words Mr Bloomfield. We are glad we can be of service to you!

    Reply created 22 Nov 2011