Drain Com reviews (876)

I’ve been dealing with DrainCom on several occasions already. Whether it’s drain repair, basement waterproofing, or plumbing, DrainCom has the right technicians to take care of the problem. Slava and Yuriy were the technicians that we got to meet and they did the job exactly as we had asked them to. The price was great, and their service was exceptional!

We had a clogged drain problem in our bathroom and the shower would give off a really unpleasant smell every time it was used. We had a technician Igor come to give us our free estimate and right away agreed to fix it with DrainCom. They were very knowledgeable, experienced, and answered all the questions that we had. We will recommend DrainCom if anyone else we know will have a similar problem!

Thanks to DrainCom, the basement lowering/underpinning project that we undertook was completed without any hassle. The technicians Slava and Vasyl along with their team of workers were very efficient and reliable. We were also extremely satisfied with the cost for the project and will recommend DrainCom to others.

After a continuing problem of a leaking basement during the rainy weather, it was necessary to take care of the problem before more rain came our way. Our family members recommended DrainCom, as they previously had some work done by this company at their home. Right away, DrainCom was able to begin work, and made sure that we were aware of what was being done. We no longer have leaks in our basement thanks to DrainCom.

We had problems arise during heavy rain. The basement would flood really badly and the problem would recur every time it rained. Basement waterproofing is not an easy task to take on, and we are very fortunate to have obtained expertise from professionals at DrainCom. Thank you for all your hard work and consistency.

We had a problem with water leaking into our basement. It was difficult for us to even determine where the leak was actually coming from and we needed to fix the problem immediately, as the leaks would get worse each time. It was very easy to deal with DrainCom, they really presented themselves as a trustworthy company. They waterproofed our basement and heavy rain was not a problem anymore!

I was very pleased to have had DrainCom lower my basement. The workers worked very hard and completed everything that was promised. The price for the job turned out to be exactly as the one given at the free estimate appointment. I was completely satisfied with the quality of work that was provided, already recommended DrainCom to others.

Used draincom to waterproof front half of house. house is very old so had lots of complications but draincom guys handeled them all and kept me well informed throughout entire process.

We have decided to rent out our basement, and therefore needed to do basement lowering for the convenience of the tenants. We have never dealt with such a task and had no idea how this was done. When we called DrainCom, they were able to set up a free estimate appointment for us on the same day. The technician that came- Eugene, was very helpful and patiently explained to us what had to be done. We decided to go with DrainCom and as a result, were very happy with the price, and the excellent service provided. We will gladly recommend you to anyone requiring your services!

I am in receipt of your services to repair the foundation walls of my beloved home.I was truly devastated with what has happened to my finished basement. DrainCom is wonderful organization who has made my experience bearable, and I wanted to share the story. I researched foundation restoration organizations on the internet, and contracted 11 companies. 6 did not service NewMarket. DrainCom returned my call the very same day, and arranged for Steve to provide me with an estimate the following day. Steve was empathetic, and asked that I sit down before he provided me with the estimate for the extensive work that needed to be done. I advised Steve that I was requesting 3 estimates, and he offered his assistance when reviewing my contact list. Steve made himself available for any subsequent questions I had, and your office promptly emailed me references and bond insurance policy documentation. I subsequently received a call from one other organization I contracted although it was days later...too late as I was very impressed with DrainCom's dedocated customer service! Steve arrived early in the morning and assured me that he had his team of experts would take care of my needs. "I need not worry" Collectively, they came up with solution which protected my external deck and assisted me financially (I have taken out a loan to cover these expenses which are not covered by my insurance). This was HUGE as I have 2 puppies and would have lost my outdoor access. Steve introduced me to Eagor and Olick. I took the day off work and was available for Eagor's many updates, wich I truly appreciated. I have never witnessed a more hard working customer focused team.!!! I offered to provide lunch to Eagor and Olick and they declined- I subsequently " insisted on hosting next days lunch. Equally impressive was Eagor's meticulous planning to salvage that little was left of my finished basement apartment for my teens, and their friends. Eagor carefully cut my kitchen cabinets so that they do not need to be replaced. he also carefully dismantled my shower wich can be reinstalled. Plastic wrap and coverings surround my basement to protact my contents. I am employed with Johnson Inc. (home and auto insurer) and this is what we call WC service!! You have provided me with peace of mind, and I thank- you. Congratulations to a great organization and special thanks to Steve, Eagor, and Olick. Cathy.