Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2010

    basement drain repair, cracked foundation floor & waterproofing

    When it comes to your home and your family..! Research information about the quality service provided in a plumbing company.. Google it! DrainCom's website is most interesing and modernized! Liability insurance and professional edicate does matter these days! Wanting price qoutes before empting the pockets.. The other companies called just repeated their sales pitch. With DrainCom it was refreshing to here even the secretary knowledge/expertez`! The technician was informative and reassuring. Two qoutes were provided to benifit the values of expenses. Also, brought to attention was the Home Owner Renovation Grant and The Roots Rebate. Headach gone! Problem solved! The workmenship was thoural and beyond expectations! Warrenty Garentee too! Thank you to all at DrainCom! :)

    Answer from pro:

    Thank You for sharing your experience Jennifer!!!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2010

    Basement waterproofing

    It's my third project with DrainCom. You always come back to the professionals you trust. Great company, competitive and reasonable prices (not cheapest), superior job quality. The work was done on time according to the plan. Highly recommend.

    Answer from pro:

    Thank You for sharing your experience with fellow homeowners! And thank you for your loyalty!!!

    Reply created 3 Jul 2018
  • Review from Sam
    Rating: 5 out of 5
    Review left on 20 Jan 2010

    Basement waterproofing, some concrete work

    We were completely satisfied with the work and the quality of service provided. We would recommend Draincom to anyone looking for assistance with wet basement issues. Friendly stuff and they giving lots of good advices about your drain system

    Answer from pro:

    Thank Sam for for sharing your experience with fellow homeowners!!!!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2010

    Basement Underpinning and Waterproofing, plus new Garage foundation and pad

    From the very first contact I have had with Draincom to the last I have never had anything but a positive experience. The price was great - very competitive. The crews started when they said they were going to start and worked very hard day in and day out until the work was finished. The only delay came when the inspector asked for something outside of the approved plan. Draincom was supportive through that process and when I had to ask them to change the bill of work, they came back promptly with a very fair price and re-commenced their work the following Monday with the same drive that they had brought to the first part of the renovations. When all was said and done they did a very detailed job cleaning up, and the final bill was what was promised. There were no surprises coming from Draincom at any time during the project. None. Based on the experience I had with them underpinning and waterproofing my basement I asked if they could give me a quote on a new pad for my garage. Again, professional, dedicated, prompt - it was all good. This company is great to deal with.

    Answer from pro:

    Thank You very much for your review!!!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2009

    Waterproofing protection

    I want to thank Eugene and his team - for fixing our basement water leak. We were very impressed and grateful for their professionalism, very hard work, and courtesy while being here. They kept us informed of what to expect every day, they were on time, and together with the supervisor (don't know his name), detailed the entire process. They completed work fast and cleanly, as was promised. Despite all the work they did, there never was mess in the house - which was great. We have already recommended Draincom to our friends. Thank you for our new dry basement!

    Answer from pro:

    Thank you George for sharing your experience !!!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2009

    Waterproofing

    We had flood in our basement. We decided to hire Draincom after speaking with Serge. He was very patient, listened well and was able to bring his crew the very next day. They worked very hard and you can see that they have guys with skills, who know their job very well. The project was completed on time, as promised and everything was cleaned up thoroughly (special thank you from my wife). Overall I'm very happy with their performance and will not hesitate to recommend Draincom. Piotr

    Answer from pro:

    Thank you a lot for sharing your experience!!!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2009

    Basement Waterproofing

    Draincom installed new underground pipes to our home. Eugene was professional and patient, he explained all the deatils. We found the company to be honest, knowledgeable, and did the work when they said would do it and within the timeframe they said. We didn’t have to worry about anything. We wouldn’t hesitate to recommend Draincom to anyone. They guarantee a job well done!! Thanks, Frank

    Answer from pro:

    Thank You Frank for your kind words and sharing your experience with fellow homeowners!!!!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2009

    Window well drain

    We contracted with DrainCom to correct a rather serious drainage defect around our new home – a situation which was quite threatening especially during torrential downpours. I appreciated the explanation of the range of possible solutions and their relative advantages. This enabled me, the consumer, to make a well advised decision that now has afforded me peace of mind. Service throughout, from initial assessment to completion, was excellent. The crew was very professional, respectful of my home, efficient, and thorough in their completion of the project. Furthermore, my confidence in workmanship is surely reflected by the outstanding warranty offered. I am very happy with the excellent service DrainCom provided. Thank you! Edmund L., Mississauga

    Answer from pro:

    Thank you Edmund for taking time and sharing your experience !!!!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2009

    Basement Waterproofing 25 feet ,window well

    We received an e-mail followed up by a phone call to arrange a free estimate within hours of our online request. The servicemen, Stuart, were onsite and gave a professional and thorough quote after examining the area that needed to be repaired. We were given complete details and explanation of what the job entailed - no hidden cost!!! The workers were here on Monday morning at 8 AM as arranged and the job was done by 4 PM the following day! The service was above and beyond our expectations. The job was done quickly and professionally and the jobsite looks like it never had been taken apart in the first place! We are so happy and are highly recommending DrainCom to all of our friends and family! Thank you so much!!! Carmella

    Answer from pro:

    Thank you Carmella for sharing your experience and posting your review!!!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2009

    Waterproofing

    I had leaks and moisture in my basement, so I called few waterproofing companies for a solution. Draincom gave me the most extensive explanation and Bob was very helpful in outlining our options. The price for the project was very reasonable compared to other companies and the quality of work was very solid. It was a pleasure doing business with Draincom - everybody was very polite and helpful.

    Answer from pro:

    Thank You for sharing your experience and kind words!!!

    Reply created 3 Jul 2018