Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2274)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2012

    Clogged Drain

    I had a leaking toilet and shower and the occasional sewer smell that flooded the house. When we would flush the toilet, the shower would make a glugging noise. Michael came and gave me a few possible scenarios but luckily, just snaking the drain fixed the problem and everything is working very well. I found the staff on the phone to be very helpful and friendly and Michael was very knowledgeable and amiable. I will definitely use WaterWorks in the future, if or when necessary. I highly recommend!

    Answer from pro:

    Hi Kathryn in east York - thank you for the wonderful review, it was a pleasure to help you with your plumbing problem in your home. We strive to ensure that all of our clients are thrilled with our services. What can we say "another raving fan!!!!!" from the Water Works Team!!!!

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2012

    no heat on 2 and 3 floor

    Dear Michael, thank you so much for coming out and fixing our freezing problem on the 2nd and 3rd floor, your service is brilliant. Thank goodness it has been a mild winter but we were still kind of chilled upstairs. Now it's very cozy and warm and we are very pleased. Kathy in Toronto

    Answer from pro:

    Hi Kathy in Toronto - Thank you for your review, we are very happy that you now have heat on the 2nd and 3rd floor of your home. We are pleased to see that you will now be able to enjoy the other rooms and be nice cozy. Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2012

    Repair leaking pedastol sink

    We had a leak on the pedastol sink and we were reffered by someone to water works. Micheal came and fixed the sink in an hour. We are very happy with the service. They showed up on time and serviced professionally.

    Answer from pro:

    Hi Saad Mahmood in Brampton - thank you for your review, happy to have been able to repair your plumbing issue with your sink. We are always professional and efficient to ensure that our clients can get back to their daily routine. Glad to have been of service for you and your family. From the Water Works Plumbing and Drains Inc Team

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2012

    clogged tub drain

    Thank you Water works for coming out on Sunday morning; you showed up with a bright smile and cleared my blocked bathtub drain after 2 weeks of not being able to use it. I am very happy that they were able to clear it. I found them to be very respectful of my home and property. I whish many other companies would follow suit. Thanks again Monica F at Bayview and Eglington

    Answer from pro:

    Hi Monica F at Bayview and Eglington - Thank you for your kind words in this review, we always have our clients best interest at hand. It is our focus to work around our customers needs. we always respect your home just as if it was our own home. We strive to make sure that our clients are 100% happy with our great customer service. From all of us here at Water Works Plumbing and Drains Inc

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2012

    repair leaking faucets

    We just moved in to our new homw and we had 2 leaks in our shower and bath.Water works was called in to fix the problem,He came to our home with a smile and provided great service and fixed it.And we will wait and see if its good.Im sure it will be ok.if not they have a great warantty.LuLu in Markham

    Answer from pro:

    Hi Lu Lu on Markham - thank you for your great review, it was a pleasure working for you and your new home. We always stand behind our work at all times. Your right our warranties are fantastic and we provide excellent workmanship. Our moto is "your happy or you don't pay" were could you go wrong with a warranty like that? Thanks again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2012

    shower leaking

    Mike from WaterWorks showed up and was extremely professional. I have a problem that seems difficult to identify and Mike has gone into my walls to confirm that water is not leaking from existing plumbing. He gave me an answer we both think is 99% likely the cause of my leaking water.

    Answer from pro:

    Hi Sanjay in Toronto - Thank you for your review, we are pleased to have been able to eliminate your leak not to have been a plumbing issue. Keep in mind no job too big or too small we do them all. Thank again from all of us here at Water Works Plumbing and Drains Inc

    Reply created 6 Feb 2012
  • Review from Brad
    Rating: 5 out of 5
    Review left on 3 Feb 2012

    water hammering in house

    Water Works is our regular plumbing company that we call upon. They are always good to deal with. Lately we have been having a vibrating noise in the house, so we called upon Water Works to come out. So based on Michaels experience with this problem he repaired our toilets and also we were loosing water and hopefully our problem is gone away. Thank you very much Michael and Water Works!!!

    Answer from pro:

    Hi Brad in Toronto - thank you for your great review, happy to have been able to assist you with the noise from your plumbing system. As always it was a pleasure working with you and will continue to give you the best customer service that you deserve Thank again Water Works Plumbing and Drains Inc

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2012

    blocked toilet

    service was excellent!! we use them all the time and they always do a great job!! Michael is fantastic and so helpful!! i would highly recommend them to firends and family they did a great job and were so efficient! Happy toilets are a happy office!

    Answer from pro:

    Hi Shannon in Mississauga, thank you for your review it was great to work for you again. We strive to be as efficient as possible so that you can get on with your day. Glad we were able to help with your office toilet Happy toilets happy plumber!!! thanks again from the Water Works Team

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2012

    ice maker installation

    We have know Michael for over 12 years now and he is a fantastic plumber to know. We purchased a new GE Profile fridge 2 years ago. It was installed by the appliance company and we never had ice or water to our fridge. We called Michael in this week and he installed a new valve and hardware and we now have full water pressure to our water dispenser on our fridge a nice cold ice to follow. 3 Cheers to Michael and Water Works. I would rate him at 10 DUCKS!! Barb in North York

    Answer from pro:

    Hi Barb in Toronto - Thank you for your great review and kind words, as always it was a pleasure working for you and your family. We are happy to hear that you finally can have a cold glass of water. From all of us here at Water Works Plumbing and Drains Inc

    Reply created 23 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2012

    Cleaning the blockage of the sewage

    Water backed out from the sewage on the 2nd night we moved in our new home. As previous condo dwellers, we were freaked out. I found Water works from this web site and made a call the next day. Michael came, investigated the problem and gave me the price up front. It took him about 1 hour to clean it up and tested multiple time to make sure the problem was gone. He was professional and nice the entire time. Water Works definitely goes on my speed dial list. I won't hesitate to recommend to anyone.

    Answer from pro:

    Hi Yuyi, we specialize in removing "freak out"factor.Thanks for the speed dial programming!Hopefully that's one button you may never have to use. Thank you for your great review and your business. Thanks from us @ Water Works Plumbing & Drains Inc

    Reply created 1 Feb 2012
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