House Smart Home Improvements
House Smart Home Improvements reviews (220)
Review from HomeOwner Review left on 29 Jun 2024Rating: 5 out of 5Richard came, cleaned furnace, we discussed maintenance. Then he cleaned our central air unit, he spent time cleaning the cooling fins and straigthening them out! Also discussed what I can do between services to keep in good condition. Richard spent the time to talk to me and answer my questions! All really good. Office stayed on top and made sure he was there and any follow ups.Review from HomeOwner HomeOwner
Review left on 23 Apr 2024Rating: 5 out of 5windows
Very Happy with House Smart Home Improvements. Salesperson was straighforward & honest. He understood what we wanted and didn't try to upsell. Installers were on time, friendly and respectful. Informed us of what they were doing throughout the day. Left the house and yard completely clean. 12 windows all in one day. Very Impressive! Also so happy that they are a local company and all windows were manufactured locally as well. Quality windows and Quality work. Would definitely recommend!!Answer from pro:
Thank you immensely for your wonderful review! We're thrilled to hear that you had such a positive experience with House Smart Home Improvements. It's fantastic to know that our salesperson's straightforward and honest approach (along with our commitment to understanding your needs without upselling) resonated with you. We take pride in our local roots and are delighted that you appreciate our efforts to support local manufacturing. We're also pleased to hear that our installers upheld our standards of timeliness, friendliness, and respectfulness, keeping you informed throughout the process and leaving your home spotless after installing 12 windows in a single day.
Reply created 23 Apr 2024Review from hung huynh hung huynh
Review left on 3 Apr 2024Rating: 5 out of 5Complete Window replacement for whole house
Thank you, Greg, Jason, and Jeff, for the outstanding job you did with our window replacement. From the initial consultation to the final installation, your team was thoroughly attentive to our needs. You helped us understand where we could save without compromising on quality, and your attention to detail during the replacement process was impressive. Your professionalism shone through in every interaction. You kept us consistently updated, provided clear and realistic expectations, and managed the entire project with a level of care and precision that was truly reassuring. What stood out to us was not just the quality of the workmanship, but also how respectful and considerate your team was of our space, ensuring everything was clean and tidy at the end of each day. Your ability to address any concerns promptly and efficiently made the whole experience stress-free and enjoyable. We are extremely pleased with the new windows, and the improvement in both the look and functionality of our home is amazing. We would not hesitate to recommend your services to anyone looking for high-quality window replacement by your professional, knowledgeable, and friendly team.Answer from pro:
Wow - thank you so much for taking the time to share your experience with our energy-efficient window replacement services. We are thrilled to hear that you had such a positive and enjoyable experience working with Greg, Jason, Jeff, and the rest of our team! We are proud that you experience our installation crews' care and professionalism. At House Smart, we take great pride in our workmanship and customer service, and we are delighted to hear that we were able to meet and exceed your expectations! We know that replacing windows is a significant investment, and we always strive to provide our customers with the best value for their money without compromising on quality; this includes those referred to us by the government grant and loan programs available to local homeowners for these renovation projects. Thank you again for being such a wonderful customer, we look forward to staying on your radar and hearing from friends & family in the future ;) We hope you enjoy your new windows for years to come!
Reply created 4 Apr 2024Review from Rosella Towers Rosella Towers
Review left on 16 Jan 2024Rating: 5 out of 5French Doors
We had House Smart repair and replace 17 French Doors in our condo building. Jeff and Jason were great to work with as well as with my first interaction with the office manager, Bonita. First class all the way.Answer from pro:
Hello Rosella, thank you for entrusting House Smart with the reparation & replacement of 17 French Doors in your multi-unit residential building. Our team is very happy to have contributed to a first-class experience for you! Those quality fiberglass doors are like the superheroes of the doors world, with comfortably clear "Low-E" glass and top-notch insulation, our doors will keep your home energy-efficient and serene - and ready to stand the test of time! We genuinely appreciate your recognition here, as well as the suite/homeowners' hospitality during the project, and we must further commend your leadership team's communication. Great to hear from you, Rosella, you were a pleasure to work with leading up to the project and thank you again for taking the time to send these kind words!
Reply created 17 Jan 2024Review from HomeOwner HomeOwner
Review left on 12 Dec 2023Rating: 5 out of 5furnace installation
In dealing with House Smart, I found them to be very professional and courteous. The furnace was very well installed and I would highly recommend House smart. I will certainly contact them for any future work.Answer from pro:
Hi Nadeem, thank you for choosing House Smart after finding one of our flyers in the mail, amongst several others, I'm sure! Hearing that our team's professionalism and courtesy stood out for you throughout the process is wonderful to hear. Your new high efficiency furnace will be keeping you and your family very comfortable this Winter! If friends, family or neighbours have heating needs, we will be happy to add you to our referral rewards program! Thank you again, Nadeem, you were also wonderful to work with, very much appreciated.
Reply created 13 Dec 2023Review from Emile Lizee Emile Lizee
Review left on 21 Sep 2023Rating: 5 out of 5New windows
We were very happy with the installation of our new windows. The house is much quieter and more attractive now.Answer from pro:
Thank you, Emile, for sharing your feedback regarding the installation of your new windows. We are delighted to hear about your positive experience; we have had the privelege of servicing several of your neighbours over the years with new window and door installations, as well! Happy to hear that our efforts have made your home quieter and your house more attractive! Many customers mention the new sensation of quiet and enjoy the new temperature control in Summer/Winter. Thank you again, and we always return the favour for any referrals through our referral bonus program.
Reply created 22 Sep 2023Review from HomeOwner HomeOwner
Review left on 9 Aug 2023Rating: 5 out of 5Excellent Service, friendly and professional satff
My new doors look great, I am very happy with them and the price. The workers were on time, kept the work site clean, were friendly and respectful of me and my home.Answer from pro:
Thank you for the positive review. I came by your home when the work was been done and saw your doors and they did look great. Brian
Reply created 10 Aug 2023Review from HomeOwner HomeOwner
Review left on 13 Jun 2023Rating: 5 out of 5Windows, AC unit and new furnace
We found House Smart when we were looking to replace all of our old windows and doors, they did such a great job that when we decided to upgrade our furnace and have AC installed we called House Smart again. They are professional, organized, clean and competitively priced. We were so happy with their work we have referred them many timesAnswer from pro:
Thank you for the wonderful feedback, and returning to us again and again! Much appreciated!
Reply created 14 Jun 2023Review from Customer of House Smart Home Improvements Customer of House Smart Home Improvements
Review left on 12 Jun 2023Rating: 5 out of 5Window Replacement
We are happy with the quality of the windows and they give our house a more modern look. The price was very competitive. We are just finding out that our house is staying cooler in the hot weather.Answer from pro:
Wonderful to hear you're getting results from your new windows! Thank you for the fantastic review!
Reply created 14 Jun 2023Review from HomeOwner HomeOwner
Review left on 31 Mar 2023Rating: 5 out of 5furnace
great work, on time, furnace works well, no problems so far, would recommend them. good work.Answer from pro:
Thank you for the 10 star review, Robb, great to hear and thank you for your business!
Reply created 31 Mar 2023