HomeOwner
Rating: 4 out of 5
Dining room chairs, wing chair redone and coffee table refinished.
Excellent. Very happy with the results. Good service and helpful when choosing the fabrics. Would use them for furniture.
TMC Restoration
Rating: 4.4 out of 5
TMC Restoration reviews (346)
Review from HomeOwner Review left on 23 Jul 2016Review from HomeOwner HomeOwner
Review left on 5 Jul 2016Rating: 5 out of 5We had 8 dining room chairs, 2 couches & a chair reupholstered.
They did an excellent job. We are extremely pleased with the workmanship. They also held onto our furniture until our hardwood floors were refinished & then we arranged for delivery of our furniture.Review from A satisfied customer A satisfied customer
Review left on 30 Jun 2016Rating: 5 out of 5furniture refinishing
refinished our dining room table as well as a side table and hall table. They look terrific. They seemed to really know what their doing. The only "complaint" is the length of time it took.Review from HomeOwner HomeOwner
Review left on 2 Jun 2016Rating: 5 out of 5Couch restoration
Full refinishing, down to the frames. Some modifications from previous. 2 ottomans and 2 couches, different fabrics.Review from HomeOwner HomeOwner
Review left on 27 May 2016Rating: 4 out of 5couches, chairs, dining room table and chairs
Custom, all done by hand no machines. Very careful on removing and returning furniture. Assist with selection of fabrics if neededReview from HomeOwner HomeOwner
Review left on 27 May 2016Rating: 2 out of 5!
The actual workmanship was satisfactory but the company refused to include scotch guarding the cloth material in the final price. You have to pay for seat cover protection separately. When you pay $400 to redo a chair that feature should be automatically included!!! Otherwise it is much cheaper to just buy new chairs!!! It was the financial arrangements that was deceitful and misleading. If you are not able to pay immediately, the Canadian company sells the account to an American company who charge 29% interest rate. If you miss a payment then the interest rate jumps to 50%. So buyers be ware!!! If this situation arises again. I would definitely not do it!!!Answer from pro:
Dear apaln635, Thank you for taking the time to post a review on Homestars. We wish to respond to your claims so that visitors to this site are not misled by any false assertions. 1. It is standard business practice not to apply Fabric Guard automatically. Variables including fabric composition and use-level of furniture influence the decision to apply or not to apply. This is determined by the individual needs of our customers. (In your case, Fabric Guard was applied to your order free of charge as a gesture of kindness.) 2. Your particular chairs were in need of repair, re-upholstery and refinishing. Ornate cut-outs and carvings, broken frames and torn veneer increased the labour required to fully restore these pieces - which are of far greater value than anything you could purchase today for $400.00. 3. TMC Restoration offers a variety of payment methods. Customers who choose to defer or distribute payments willingly complete a credit application that is administered by TD Bank. We do not ‘sell’ the ‘accounts’ of our customers to any outside institution, American or otherwise. (According to our records, you benefited from a 12-month interest-free payment plan which is the most generous option we offer.) Again we thank you for sharing your concerns. If there are any other ways we may be of assistance, please contact me directly at (905) 794-2074 ext. 250 Jesse McBride, Operations Manager
Reply created 26 Jul 2016Review from HomeOwner HomeOwner
Review left on 17 May 2016Rating: 4 out of 5Furniture reupholstered
Excellent work, price may be a bit prohibitive and that's not always discussed up front but work is excellent...Review from HomeOwner HomeOwner
Review left on 6 May 2016Rating: 5 out of 5chair reupholstered
We had a platform rocker reupholstered. It had been in the family for years and is a favourite. The whole family loves what it looks like now.Review from HomeOwner HomeOwner
Review left on 5 May 2016Rating: 5 out of 5Refinishing of dining room set
TMC did a beautiful job of refinishing our circa 1910 walnut dining room set. There were some serious water stains on the table and sideboard and the veneer on the corner cabinet needed to be replaced. You can't tell the new veneer from the original and it's the first time we've been able to see the wood grain in the table. Their workmanship is top-notch and we're very happy with the results. As we also had the chairs reupholstered, our guests are no longer rushing to leave the table to get away from the uncomfortable seats. This set is a family heirloom that we are now proud of.Review from HomeOwner HomeOwner
Review left on 3 May 2016Rating: 5 out of 5Love seat repair
Was done on time with high quality. I received a call suggesting more repairs than was planned due to condition . Appreciate it deeply.