Snap Pest Control

Rating: 5 out of 5

Snap Pest Control reviews (495)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2014

    rodent removal

    It is so awful to have to deal with rodent removal. Joe and his staff at Snap are fast, efficient and dedicated to making your pests problems disappear quickly. I would highly recommend them to anyone with any kind of pest removal.

    Answer from pro:

    Thanks Marla for the review. Glad to hear that the job went well and the mice are no longer a threat. Joe

    Reply created 29 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2014

    Mice

    I am a property manager and one of my tenants had an issue with mice in their unit. I found Snap Pest control on homestars after using other competitors in the past and not being satisfied with the results. I must say I am very glad I decided to to use Snap Pest control as I found that other companies in the past would only find a temporary solution and each visit would be about 30 minutes. I always felt that was not enough time for these older, downtown century homes. Joe came by and did full thorough inspection of both the exterior and interior. During this time he was very informative and allowed me to follow him around while explaining each step of the process. I have had companies in the past just lay out bait, only to have the mice return after 6 months. I could tell Joe wanted a permanent solution as he sealed all the crevices and gaps in my exterior wall with wire and cement! As a property manager, this is kind of customer service that helps so that I can provide a rodent free environment for my tenants. I would recommend Snap Pest Control, as Joe is passionate, well informed and knowledgeable. Also I would like to add that his prices are very reasonable compared to the other guys who charge more for a 30 min band aid solution.

    Answer from pro:

    Thanks for the review. Having experienced this scenario many times I knew full well that my client was concerned for his tenants well being. While I didn't like being followed around I understood that my client simply wanted some results. Why were the mice still returning to the property? The companies that were hired did not concern themselves with locating and sealing the holes by which mice were entering the property. Hence, mice continued to enter at will, simply continuing the issue.Joe

    Reply created 19 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2014

    mice

    My townhouse backs on to a ravine so I was not surprised when I saw mice droppings. Every fall the mice would be back. 3 weeks before Christmas the problem seemed to be getting worse. I looked online and found Joe with SNAP. We made an appointment that week and he spent over 2 hours looking inside and out. He determined where they were getting in and sealed the holes. He also put bait around the "heavily traffic" area. Joe called me after a few weeks to see how things were going. The mice did not eat all the bait so we are hopeful there will be no more! Joe is very professional and cares about his work. I have always been a big fan of supporting small businesses and Joe did not disappoint.

    Answer from pro:

    Thank you for such a nice review. Town house jobs can be tricky because of the attachment on both sides. One needs to grasp which direction the mice are running in and then check neighboring houses. It did take me some time and I did find the opening which corresponded with a high traffic zone in the basement. Thanks again,Joe

    Reply created 5 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jan 2014

    Rodent issue

    We were experiencing a rat issue within the walls of our home. Joe was extremely personable and professional. He came exactly on time, spent the time to discuss our exact scenario and explain the options. Using his fiberoptic camera he explored the potential entry points, and he spent extra time to help remove decking and install a permanent fix to the source of the problem. Even in the freezing weather conditions, he took his time and did a thorough job. I highly recommend.

    Answer from pro:

    Thanks guys. Sometimes a job comes down to probabilities. It turns out that this particular job ends up to be on the same street as a job which I was involved in this past summer. The jobs were strikingly similar in many respects. On the phone I had made a mental note to focus on the same entry point based solely on the address alone. Sure enough while we were in the kitchen and I was getting a low down on the rodents movements it was becoming more and more evident. The job was virtually identical to the summers' job right across the street. Hidden holes were baited and sealed right then and there because I knew exactly where to look. Imagine if we had just installed bait stations or traps. With the opening being active the problem would have never went away. Joe

    Reply created 4 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2013

    mice

    I had a major issue with mice in my house. I had mice in a previous home and dealt with ORKIN and was very dissatisfied with their expensive prices and more importantly, the mice came back and back. This time was so bad that I was very concerned for the health and well being of my children. I purchased some traditional-style mouse traps from Dollarama, needless to say, they did not work. I figured I would splurge and buy some traps from Canadian Tire. More droppings and more mice. I then found Joe from snap pest control on homestars. I had no idea that professional pest control could be so affordable and reliable. Kudos Joe, hands down the best pest control around!

    Answer from pro:

    Thank you for your review. I understand your frustration and hope that I was able to re-instill some faith in our industry. In this case it was simply find the entry, seal it off for good and install some bait stations. Glad I could help,Joe

    Reply created 4 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Dec 2013

    Termite Inspection

    I was referred to Joe by a friend, What a GREAT person he is. He was able to inspect my Mom's home for termites and found that there was no activity at all, My 1st inspection by another pest co. said they were termites costing $10000 to treat them I knew right away the other pest control co was not honest. Joe you're the BEST!!! I recommend Snap Pest Control in a heart beat for honesty!! Thank you for all you have done. I wish there were more business people like you in the world- it would be a better place. Thanks AGAIN Kristine

    Answer from pro:

    Thanks for your review. It was wise to get a second opinion especially when one considers the cost involved here. I was actually quite shocked at the price tag these guys were attempting to get on this job. Glad I could help, Joe

    Reply created 29 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2013

    Inspection

    I had a terrible issue with carpet beetles and moths in my apartment -- Joe was able to pinpoint the source in about 5 minutes, which was a huge relief, since this came after another company put me through 2 sprayings and 3 inspections...without anyone thinking to look at the box spring (or even pick up the whole mattress). Joe was incredibly kind, patient and most importantly, knowledgeable. He also seems to love his job -- which is amazing and, I think rare. (It's not your first thought when you think pest control, right?) You'll see pictures of damage by different types of pests on his website because he actually gets excited about taking photos of the work he does and sharing correct information with the world. Mine will even be up there I think...look for some gross little carpet beetle larvae...!

    Answer from pro:

    Thanks for the review. In the end 98 % of the problem went out the door with that box spring in 2 minutes versus 2 sprays and 3 inspections later. A good vacuum of all cracks and crevices over the course of a few weeks should remedy the problem. Thanks, Joe

    Reply created 20 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2013

    Pest Control

    Joe eradicated my pesky squirrel problem efficiently and professionally. great job. No poisons were used just one way cages and screens to prevent them from returning and borrowing into my roof. I would highly recommend Snap Pest Control for the removal of any unwanted critters or insects.

    Answer from pro:

    Thanks for the review. Glad I could help

    Reply created 20 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2013

    Mice removal

    We had a problem with mice. Joe came and baited the traps and sealed outside entry. He then returned to check on his work and re-bait the traps. The mice are no longer an issue. Joe's service is prompt, professional and very effective.

    Answer from pro:

    Thanks for the review. Having had experience with this particular type of cinder block over the years I knew exactly where to look. Once I found the spot I sealed it shut with cement. Thanks again, Joe

    Reply created 20 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2013

    Rodents

    My overall experience working with Joe was great. Although we were both a bit frustrated that the issue was taking longer to resolve than either of us wanted, he was still willing to make several trips to my house over the course of 3 months and was diligent in tracking down where the rats/mice were coming in and sealing it off. He really knows his stuff and I'm confident that the issue is now resolved! Thanks, Joe!

    Answer from pro:

    Thanks for you review. This job definitely had its challenges and no two jobs are the same. I was dealing with an elusive rat that was entering my clients' home and I was mandated to find out how it was getting in. The job itself did take a while because I had to narrow down and eliminate all possibilities. The rat was showing up in the kitchen and the basement and leaving no tracks. Initially, I was drawn to a bolt hole in a corner behind a furnace that had rub marks around it but I have learned over the years that things are never truly what they seem to be when it comes to these particular pests. The exterior of the home was solid enough but for the front porch which was tight except for a section of lattice under the front stairs. There were 2 drains to consider, a basement wall under the front porch, and the bolt hole near the furnace. The job took 12 visits in total because the rat was suspicious as a result of a trapping program prior to my taking on the job. This reality became evident in that this rat was able to simply set off the traps without getting caught itself. I decided to use a product called lumitrack which is a non lethal bait block which reacts under an ultraviolet light. In theory the rat would ingest the block then I could follow it to its entry point. It took almost two weeks for the rat to finally feel comfortable enough to nibble on one small block of the lumitrack. In the darkness with a black light I followed the minute specks to the bolt hole behind the furnace. I was optimistic that I had found the entry ( bolt hole was closed with blocks ) but still closed the drains , set trip wire along the top wall near the porch and baited the basement. A week and a half went by when I received a call that all of bait ( 20 blocks approx. ) had completely vanished without a trace. The rats had become aware that their exit hole was discovered and panicked and made off with all the bait which meant that there still was another hole. It was decided to use a tracking powder to help with the next phase. The tracking powder was placed around the perimeter and yielded negative results which meant the adult rat was dead. Still, I wanted to find the second entry and actually found a green dropping tucked away in a spot just under a piece of conduit right beside the top of an electrical panel. This spot was so tight I could only see it with a snake scope . The plan then changed and it was decided that an electrician would need to relocate the panel in order for me to close off the spot. While the electrician issue was in motion I decided it was time to remove the front stairs and install quarter inch mesh over the lattice . Shortly afterwards smaller more tapered greener droppings began to appear under the kitchen sink which were indicative of the fact that juveniles were out looking for their respective adults. The fact that the opening under the panel was still open ensured that the rats could escape and resulted in the lack of any smells associated with decaying corpses. In the end I returned once again to seal the conduit once the electrician removed the panel. I'm happy it all worked out so well. Thanks again for your review.Joe

    Reply created 5 Dec 2013