John The Plumber

Rating: 4.4 out of 5

John The Plumber reviews (108)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 7 Jul 2015

    Toliet and estiamte

    We were over charged a lot of money and problem was never fixed. I don't believe the fake bogus high ratings he wrote here. We have tried to get in touch with this company for weeks. Til no avail. We wasted hard earned money and next time will never go with a company that doesn't belong to Better Business Bureau. You also don't get "John" to do the work nor do he get him to call you back. We have to wonder why he doesn't have his last name anywhere. Another reviewer that said that he changes names/business names etc. We are so disappointed because we thought the reviews were legit. Worst customer service we have ever seen. Don't waste your money!

    Answer from pro:

    Hi Brian, I'm not sure why you haven't been able to reach us. I've looked for emails, and can't find anything. If you've tried calling and haven't gotten through, perhaps we were on the other line? Either way, just call us back or send us an email and I'm sure we can get to the bottom of this. We take customer concerns very seriously, and are anxious to resolve this. Please give us a call or send us an email. Thanks, John

    Reply created 13 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2015

    Improper Venting

    I was trying to sell my house and had an inspector that cited that the venting on my plumbing was incorrect. When I called John The Plumber they were able to schedule me in very quickly and I the work they did was seamless and professional. Very happy with the job they did and I would absolutely recommend them to my friends and family.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2015

    installation of bathroom

    When we were building our grocery store and needed a new bathroom installed I called my friend John from John The Plumber....that was 6 years ago, and I've used them many times since. Great people to work with.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2015

    Hot Water Tank

    We have terrible water out here in osgoode, and it was eating through my hot water tank. We called John in to fix the problem after we exhausted all of our options. Irish Mike was pleasant, professional, and corrected the issue in a few hours. Highly recommended
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2015

    Waterlines

    The builders did a drain rough in for my basement bathroom, but did not provide me with any waterlines. I called John in and they completed the job in a timely manner. I'll be calling them again soon when I redo the upstairs bathroom.

    Answer from pro:

    It was a pleasure working with you Andrew. Thanks for the review!

    Reply created 23 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2015

    Bathroom rough-in

    John came by the day after I called in for an estimate for my second floor bathroom rough-in. He thoroughly inspected the area and gave me his professional recommendations and had us scheduled at our earliest availability. The guys kept us in the loop the whole time and were very accommodating to our wishes. Our bathroom looks amazing - thanks guys!!
  • Review from wbill1977
    Rating: 5 out of 5
    Review left on 18 Jun 2015

    Laundry room

    Our laundry room was recently renovated and needed a new laundry sink installed. We are so happy with the outcome and will be calling John to come back when we start work on our kitchen!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2015

    Clogged drain

    My kitchen sink was completely blocked so I called John The Plumber and had a plumber to my place within an hour. Phil was able to determine the problem and clear the blockage quickly. I'll definitely be using their services in the future!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2015

    bathroom renovation

    John did the rough in plumbing for my basement bathroom project. We were really pleased with the fact that they used a concrete cutting company to do the trenching in our basement. The result was a dust free work environment, where i was certain my house would be covered in concrete dust. Great guys, great workmanship, super professional.

    Answer from pro:

    We use capital cutting and coring for all of our basement bathroom jobs. They offer a great service! Thanks for taking the time to leave a review

    Reply created 23 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2015

    Blocked sink

    My sink suddenly stopped draining. I went out and rented an auger to try and clear it up but that didn't work. I called my friend John to diagnose what was going on. When he got to my house the first thing he did was open the trap, where he found a piece of 2x4 that must have fallen in the pipe when we did our renovation. Great company to work with. Will use them again.

    Answer from pro:

    Lol I'm surprised it worked for that long with the wood lodged in the pipe. Crazy, but I'm glad we were able I get it fixed up

    Reply created 23 Jun 2015
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