5 Star Cleaning

Rating: 4.9 out of 5

5 Star Cleaning reviews (498)

Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Nov 2016
Deep cleaning and wash carpets
I contact 5 start cleaning and i really like the team that they provide.They wore punctual, very good cleanersI will defenatly recomend them and i will have 5 start helping me again
Answer from pro:
Thank you so much for your great review, your trust in our services and your business. We are looking forward to provide our services to you in near future. All the best. 5 Star Cleaning Team
Reply created 29 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Nov 2016
Water damages
We had Water damages in our store and Bob was very fast to manage the situation we managed to run our operations as routine very professional and friendly and fast , I was happy with their service, paperwork wa done accordingly and fast and I would like to recommend 5 star to others.
Answer from pro:
We are very happy we could help in your emergency situation and accommodate your business hours with our drying process. Thank you all for co-operation with our emergency crews. We appreciate your great review and your support. looking forward to continue providing our services in future. All the best. 5 Star cleaning Team
Reply created 15 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Nov 2016
Rug cleaning
Great rug cleaning services. They picked up my rugs and dropped them off after few days. Very nice and friendly services. We recommend their services to others
Answer from pro:
It was our pleasure to provide our rug cleaning services. We appreciate your review and your business. looking forward to provide our green cleaning and restoration service in future. All the best. 5 Star Cleaning Team.
Reply created 15 Nov 2016
Review from Customer of 5 Star Cleaning
Rating: 5 out of 5
Review left on 3 Nov 2016
Condo cleaning
I purchased a 780 square foot condo and my mother lived in it for a month. Afterwards, I had 5 star cleaning come in and clean the apartment which was still pretty clean. They charged $275 for four hours of work. The lady they sent was very nice and trustworthy and punctual. I mainly wanted the bathroom and kitchen, stove and oven, and fridge done. The products that they supplied her with were no professional cleaning products however. She tried very hard to clean the stove, but without the proper product it was impossible. Once she left I cleaned the stove myself and cleaned the fingerprints off the mirror. I would recommend them as I think she really tried and did a pretty good job.
Answer from pro:
Thank you so much for your business and review. We greatly appreciate and value your feedback, kindness and understanding. We have different cleaning crews. We would appreciated if you mention to our cleaning supervisor on site or our office to take care of this issue. We are looking forward to provide our green cleaning and restoration services to you in future. All the best. 5 Star Cleaning Team
Reply created 7 Nov 2016
Review from L Barro
Rating: 4 out of 5
Review left on 2 Nov 2016
Carpet, sofa and loveseat
5 Star Cleaning were on time and even called to give me a 15 minute heads up that they were on their way. They were friendly and polite and were very upfront about what they were going to do and what stains could or could not be removed from our sofa. The carpet looks great and the sofa and loveseat turned out better than we expected. Unfortunately one stain could not be removed from another carpet (which they warned us about but included in the price) and recommended we bring it in for heavy duty cleaning at the factory which we will do with them at some point in time.
Answer from pro:
Thank you so much dear LB.for your review and your business. We appreciate your feedback. We do our best to remove all the stains possible in order not to damage your carpet or sofa. Hopefully, next time we will take it to our plant where it does get clean very professionally in few steps and hopefully that stain will be removed. although , we do our best, but stain removal is not 100% guaranteed. Looking forward to provide our services to you soon. All the best. 5 Star Cleaning Team
Reply created 7 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Oct 2016
rug and carpet cleaning
Found them on homestars and called them up. They came in ontime, cleaned our carpet at home and took the rugs to clean. There was few stains on our carpet that came out beautifully although Bob said ther is no guarantee to remove all the stains, will do their best. The cleaning result and custmer services were excellent We recommend them to our family and friends and others
Answer from pro:
Thank you so much for your great review and your business. We appreciate your feedback and looking forward to be at your services in future. Thanks for referral. All the best. 5 Star Cleaning Team
Reply created 7 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Sep 2016
Couple of Silk Persian rugs and 4 dinning chairs
We have couple of Persian rugs that has not been cleaned since bought. I did not want to give it to anyone to clean it after looking for a reliable rug cleaning company we decided to hire 5star. My rugs picked up and cleaned very well like brand new. Very happy with the cleaning result. They also cleaned my dining chairs very nicely done. We were very happy and recommend their services.
Answer from pro:
Thank you for your great review and your business. Your trust and your satisfaction is greatly valued and appreciated. Thanks for referral. Looking forward to provide our services. All the best. 5 Star Cleaning Team
Reply created 13 Sep 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Sep 2016
Carpet cleaning
I used 5 star cleaning company for my carpet cleaning. What a great job they did. They were very professional and paid attention to detail. I would recommend to anyone to use them if you would like your carpets to look like new.
Answer from pro:
We appreciate your great review and thank you for your business. Our customer satisfaction is our priority. Looking forward to provide our services and thank you for referral. All the best. 5 Star Cleaning Team
Reply created 13 Sep 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Sep 2016
Carpet cleaning
This was the best cleaning service I have recieved by far. Aside from the reasonable price, I was amazed by the level of service and the crew's professionalism. They were punctual, polite, honest and caring. All my carpets were deep cleaned and sanitized and they feel and look brand new.
Answer from pro:
Thank you so much for your business and great review. We are very happy and proud that our services was beyond your expectation. Looking forward to provide our cleaning and restoration services to you in future.
Reply created 13 Sep 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Sep 2016
house cleaning
5 star cleaning did the perfect clean for our new tenants. thank you very much! it was awesome
Answer from pro:
Thank you so much for your review and your business. It was our pleasure to provide our cleaning services to you. All the Best. 5 Star Cleaning Team
Reply created 8 Sep 2016