Rooter Man GTA

Rating: 4.6 out of 5

Rooter Man GTA reviews (393)

Review from Customer of Rooter Man GTA
Rating: 5 out of 5
Review left on 30 Oct 2024
Water proofing and sump pit installation
This was a referral, with no previous contact with this company. The initial phone conversation was professional and subsequent site visit was immediate. Both jobs where quoted and work commenced within a few short days of receiving the detailed scope of work. Stefan, and his team were professional and on time. I cannot underestimate the importance of showing up on time and getting the job done . Without reservation, I would recommend this company to family and friends. My wife and I are extremely happy with the cleanliness and efficiency which this company worked at. This work was a direct result of some flooding in mid July.
Answer from pro:
Thank you Michael for choosing Rooter-Man for your wet basement waterproofing and sump pump installation project. Went basement waterproofing is just one of our many specialties. Thank you for this kind review. Best, Team Rooter-Man
Reply created 31 Oct 2024
Review from Customer of Rooter Man GTA
Rating: 5 out of 5
Review left on 27 Oct 2024
Service
The young technician that came was very polite courteous and professional, its always good to learn something new in the trade.
Answer from pro:
Thank you for choosing RooterMan, we are always here if you need us, please give us a call when you need us again :-)
Reply created 31 Oct 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Jul 2024
Kitchen sink clog
Zack arrived early but called ahead so he did not show up unannounced. He was friendly, pleasant and professional, he explained things as he went along. Kept the work area clean and got the job done and we were happy. Thank goodness it did not turn out to be a time consuming and complicated job.
Answer from pro:
Thank you, Marie for such a great review. we truly appreciate you taking the time. Zack is a great asset to our team and we are lucky to have him. Thanks again!
Reply created 22 Jul 2024
Review from HomeOwner
Rating: 4 out of 5
Review left on 10 Mar 2024
Very satisfied
This is my second time using this company. Very impressed with the technician knowledge and good people. Excellent customer service and always on time. Right away they figure out whats is wrong and knows right away what to do. Very impressive. I would highly recommend this company to others with no hesitation. Thanks you guys!!
Answer from pro:
Ricardo, thank you for taking the time to leave a great review! We're glad to hear that our drain technician provided you with a great experience. We appreciate your recommendation and look forward to assisting you again in the future!
Reply created 12 Mar 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Mar 2024
Interior stone foundation waterproofing
Rooter man were quick, efficient and clean. They completed approx 50linear feet of internal waterproofing requiring a formation of a concrete bench and stone wall parging in 3 days. As a general contractor I was impressed and so was the building inspector. I wouldn't even hesitate for a moment to use Rooter Man again on another one of my sites.
Answer from pro:
Thank you Carlos for choosing Rooter-Man for your Wet Basement waterproofing project. At Rooter-Man we truly specialize in keeping your basement dry and we also give a lifetime warranty on our workmanship giving you that peace of mind. There was some unforeseen structural work that wasn't expected but thankfully our Rooter-Man staff were quick to respond to the installation of new internal bench footings before we continued the waterproofing process. Thank you for your business and for your kind review !
Reply created 6 Mar 2024
Review from Alexander Thorburn
Rating: 5 out of 5
Review left on 8 Dec 2023
Roots clogging drain
I was having a terrible time with leaks. He came on Monday, assessed the problem and fixed it by Tuesday. Fast and so nicely cleaned afterward. Highly recommended!!! Robert Plantic was my technician. Really good work
Answer from pro:
Thank you Alexander for the positive review! We're glad we could help fix your underground sewer pipe that was full of tree roots. Thank you for choosing Rooter-Man!
Reply created 10 Dec 2023
Review from Chace Chen
Rating: 5 out of 5
Review left on 16 Nov 2023
Kitchen Sink Cloggage
Kitchen sink cloggage, tried Drano and did not work. Filled out a service request form on HomeStars, and Rooter Man GTA contacted me instantly. I was surprised how quickly they responded, the technician Robert came over in about an hour, snaked 25ft of the drain and resolved the issues.
Answer from pro:
The Rooter-Man staff thanks you for taking the time to post this review. We are happy that we were able to assist you with your blocked drain and are happy to have gained another happy customer.
Reply created 23 Nov 2023
Review from Debra Dubick
Rating: 5 out of 5
Review left on 2 Nov 2023
Pipe/Drain Collapse
Great work and fast service (all done in a day). The experience we had with Rooter Man with Marek and his team was excellent. Professional, answered all our questions and quality work. Highly recommend!
Answer from pro:
Thank you for leaving us a 10 star review, Debra. We are glad we could provide you with excellent and professional service. We appreciate your business and hope to work with you again in the future!
Reply created 7 Nov 2023
Review from Customer of Rooter Man GTA
Rating: 0 out of 5
Review left on 23 Oct 2023
Drain
We had clogged kitchen drain. This was the second time this company was unclogging the drain. The first time it took two technician to get the job done, as the first one had to call for help. We decided to call them again for the same problem 3 years later. They give us estimate 500 to unclogged the pipe. so this time their technician battelled for 2 hours and could not get the job done, so he gives us a $2000 up sale for replacing the whole pipe. At the beginning I refused to pay but eventually I paid. Even I paid for their services, they sent my account to collection agency. We called different plumber and got the pipe unclogged in an hour. be very carful with these guys and the company. There are many better plumbers out there to try.
Answer from pro:
Thank you for your feedback. Our goal at Rooter-Man is to always find the best permanent solution to try to eliminate your drain constantly backing up. Snaking the drain without addressing the main cause at hand is not how we approach our work. We are trained professionals, always aiming to completely fix the problem. Please give the office a call should you wish to discuss this further.
Reply created 24 Oct 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Sep 2023
Excellent ..staff who i met were great
Rep came to assess my needs..very insightful and helpfull..he was on time,,very knowledgeable and his advice made so much sense
Answer from pro:
Thank you for taking the time to post your review. We are happy we were able to assist and look forward to working with you again.
Reply created 15 Jan 2024