Rooter Man GTA
Rooter Man GTA
Rating: 4.6 out of 54.65385 reviews

All reviews (385)

  • Customer of Rooter Man GTA
    Rating: 0 out of 5
    Review left on 23 Oct 2023

    Drain

    We had clogged kitchen drain. This was the second time this company was unclogging the drain. The first time it took two technician to get the job done, as the first one had to call for help. We decided to call them again for the same problem 3 years later. They give us estimate 500 to unclogged the pipe. so this time their technician battelled for 2 hours and could not get the job done, so he gives us a $2000 up sale for replacing the whole pipe. At the beginning I refused to pay but eventually I paid. Even I paid for their services, they sent my account to collection agency. We called different plumber and got the pipe unclogged in an hour. be very carful with these guys and the company. There are many better plumbers out there to try.

    Answer from pro:

    Thank you for your feedback. Our goal at Rooter-Man is to always find the best permanent solution to try to eliminate your drain constantly backing up. Snaking the drain without addressing the main ca…
    Reply created 24 Oct 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2023

    Excellent ..staff who i met were great

    Rep came to assess my needs..very insightful and helpfull..he was on time,,very knowledgeable and his advice made so much sense

    Answer from pro:

    Thank you for taking the time to post your review. We are happy we were able to assist and look forward to working with you again.
    Reply created 15 Jan 2024
  • Cassian Fernandes
    Rating: 5 out of 5
    Review left on 16 Aug 2023

    Window Well Leaking & Weeping Tile Replacement

    From the moment I called Rooter Man the experience we had with Mike and his team was excellent. Mike was on time for his appointment and explained to us in detail the scope of work required. We liked the professional approach and decided to hire RooterMan's services. Mike and his crew completed the work in a day as promised.We would recommend RooterMan services for their good work.

    Answer from pro:

    Thank you for such a great review Cassian, we really appreciate it. RooterMan takes great pride in offering the best service out there. please give us a call should you need anything in the future.
    Reply created 18 Aug 2023
  • Jesse King
    Rating: 5 out of 5
    Review left on 7 Jul 2023

    Quick, clean and professsional

    Jerome was prompt, professional and clean. He took the time to explain and show what the issue was, provide pricing options before agreeing to move ahead and completed the job quickly. Great experience.

    Answer from pro:

    Thank you Jesse for sharing your positive experience with us. We value your feedback and are thrilled that Jerome was able to exceed your expectations. RooterMan looks forward to providing exceptional…
    Reply created 12 Jul 2023
  • Customer of Rooter Man GTA
    Rating: 5 out of 5
    Review left on 2 Jul 2023

    Wall waterproofing job & footing installation

    From a relatively small leak in the basement we discovered we needed to waterproof the entire length of the house wall - Lisa at the office was very helpful with my specific scheduling and once the job was underway they uncovered an even bigger issues with an unstable footing for the part of the house that was an addition decades ago. Stephen suggested we install a footing, this job ended up being pretty major to me from work for them to a huge cost for me that I was not expecting, but it was necessary. They all worked really hard and efficiently, despite the challenging weather and narrow space. The job looked great and Im really happy with the results and the peace of mind I now have knowing Ive avoided future problems by waterproofing and installing a new footing. Communicating with Stephen and the workers was easy, productive and I am very happy with the quality of the work - Thankyou!

    Answer from pro:

    Thank you so much Larissa for taking the time to share your positive experience with RooterMan Plumbing, Drains and Waterproofing. We are happy to hear that Stephan and the team was able to provide yo…
    Reply created 12 Jul 2023
  • Customer of Rooter Man GTA
    Rating: 3 out of 5
    Review left on 27 Jun 2023

    Waterproofing one wall of split level house

    RM, hired by Home Service Club of Canada, completed waterproofing of one wall of our house promptly and expertly and so we expect no further leaking of water into our downstairs room. One thing, though; we took a hit in paying a grossly inflated price of $3600 (plus tax) for the sump pump, which they strongly recommended be put in, later finding that the Liberty Pumps model 237 pump used retails for only about $281 (their salesman quoted much more) and it took the lone worker only 3 hours to install it. We reckon $1600 would have been high enough for this extra.

    Answer from pro:

    thank you for taking the time to share your experience with us. The extra cost on your job was for excavating in a new sump pit with a new sump pump including all the connections and excavating to con…
    Reply created 12 Jul 2023
  • Greg Robinson
    Rating: 5 out of 5
    Review left on 26 May 2023

    Excellent

    Excellent, fast service. The plumber was amazing! Professional, courteous service. Was not inexpensive for an outside tap replacement, but you do get what you pay for. Strongly recommend.

    Answer from pro:

    At Rooter-Man we pride ourselves on our professionalism and expertise. We are happy we were able to assist with your tap replacement. Thank you for taking the time to review Rooter-Man.
    Reply created 31 May 2023
  • Karanveer Singh
    Rating: 5 out of 5
    Review left on 24 May 2023

    Main Drain Clog

    Main Drain clog. Rooter Man came in within the hour of calling snaked the drain and sent a camera to find the root of the issue. Great service. Thank you

    Answer from pro:

    We are happy that you are satisfied with your service and Rooter-Man was able to help with your blocked main drain. We are fortunate to have gained another happy customer.
    Reply created 24 May 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2023

    Custom dual extractor job

    I had a major issue of a dropped main line sewage pipe from my house to the city, and it was collecting water and it backed up in my basement. This pipe ran under the pool and normally this would be a very large expense. Thankfully, the folks at Rooterman Figured out a less expensive solution that involve putting a poly pipe through the existing pipe and using pumps to extract the waste water out. They were very easy to deal with and friendly, and did the job that was required which so far has been great. I highly recommend using them. They are very fair, friendly, and competitively priced. Thank you guys at Rooterman.!

    Answer from pro:

    Thank you for taking the time to review Rooter-Man. We are happy we were able to solve your issue with a blocked drain and that your experience was pleasant.
    Reply created 24 May 2023
  • Georgina
    Rating: 5 out of 5
    Review left on 3 Mar 2023

    Waterproofing job

    We had a lot of questions about waterproofing our basement. Stefan took the time to answer all our questions. He and his crew worked very efficiently and we're happy with the quality of their work.

    Answer from pro:

    Thank you for writing such a great review for us Georgina and thank you for choosing Rooter-Man Waterproofing team to complete your exterior waterproofing project and installation of your sump pump. W…
    Reply created 1 Apr 2023