Rooter Man GTA

Rating: 4.6 out of 5

Rooter Man GTA reviews (393)

  • Review from Cassian Fernandes
    Rating: 5 out of 5
    Review left on 16 Aug 2023

    Window Well Leaking & Weeping Tile Replacement

    From the moment I called Rooter Man the experience we had with Mike and his team was excellent. Mike was on time for his appointment and explained to us in detail the scope of work required. We liked the professional approach and decided to hire RooterMan's services. Mike and his crew completed the work in a day as promised.We would recommend RooterMan services for their good work.

    Answer from pro:

    Thank you for such a great review Cassian, we really appreciate it. RooterMan takes great pride in offering the best service out there. please give us a call should you need anything in the future.

    Reply created 18 Aug 2023
  • Review from Jesse King
    Rating: 5 out of 5
    Review left on 7 Jul 2023

    Quick, clean and professsional

    Jerome was prompt, professional and clean. He took the time to explain and show what the issue was, provide pricing options before agreeing to move ahead and completed the job quickly. Great experience.

    Answer from pro:

    Thank you Jesse for sharing your positive experience with us. We value your feedback and are thrilled that Jerome was able to exceed your expectations. RooterMan looks forward to providing exceptional service to you again in the future.

    Reply created 12 Jul 2023
  • Review from Customer of Rooter Man GTA
    Rating: 5 out of 5
    Review left on 2 Jul 2023

    Wall waterproofing job & footing installation

    From a relatively small leak in the basement we discovered we needed to waterproof the entire length of the house wall - Lisa at the office was very helpful with my specific scheduling and once the job was underway they uncovered an even bigger issues with an unstable footing for the part of the house that was an addition decades ago. Stephen suggested we install a footing, this job ended up being pretty major to me from work for them to a huge cost for me that I was not expecting, but it was necessary. They all worked really hard and efficiently, despite the challenging weather and narrow space. The job looked great and Im really happy with the results and the peace of mind I now have knowing Ive avoided future problems by waterproofing and installing a new footing. Communicating with Stephen and the workers was easy, productive and I am very happy with the quality of the work - Thankyou!

    Answer from pro:

    Thank you so much Larissa for taking the time to share your positive experience with RooterMan Plumbing, Drains and Waterproofing. We are happy to hear that Stephan and the team was able to provide you with excellent and professional service. You were a pleasure to work with and we appreciate your business and look forward to serving you again in the future

    Reply created 12 Jul 2023
  • Review from Customer of Rooter Man GTA
    Rating: 3 out of 5
    Review left on 27 Jun 2023

    Waterproofing one wall of split level house

    RM, hired by Home Service Club of Canada, completed waterproofing of one wall of our house promptly and expertly and so we expect no further leaking of water into our downstairs room. One thing, though; we took a hit in paying a grossly inflated price of $3600 (plus tax) for the sump pump, which they strongly recommended be put in, later finding that the Liberty Pumps model 237 pump used retails for only about $281 (their salesman quoted much more) and it took the lone worker only 3 hours to install it. We reckon $1600 would have been high enough for this extra.

    Answer from pro:

    thank you for taking the time to share your experience with us. The extra cost on your job was for excavating in a new sump pit with a new sump pump including all the connections and excavating to connect to the new weeping tile. We we always aim to deliver quality work with quality products. Thank you for choosing RooterMan to complete your project.

    Reply created 12 Jul 2023
  • Review from Greg Robinson
    Rating: 5 out of 5
    Review left on 26 May 2023

    Excellent

    Excellent, fast service. The plumber was amazing! Professional, courteous service. Was not inexpensive for an outside tap replacement, but you do get what you pay for. Strongly recommend.

    Answer from pro:

    At Rooter-Man we pride ourselves on our professionalism and expertise. We are happy we were able to assist with your tap replacement. Thank you for taking the time to review Rooter-Man.

    Reply created 31 May 2023
  • Review from Karanveer Singh
    Rating: 5 out of 5
    Review left on 24 May 2023

    Main Drain Clog

    Main Drain clog. Rooter Man came in within the hour of calling snaked the drain and sent a camera to find the root of the issue. Great service. Thank you

    Answer from pro:

    We are happy that you are satisfied with your service and Rooter-Man was able to help with your blocked main drain. We are fortunate to have gained another happy customer.

    Reply created 24 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2023

    Custom dual extractor job

    I had a major issue of a dropped main line sewage pipe from my house to the city, and it was collecting water and it backed up in my basement. This pipe ran under the pool and normally this would be a very large expense. Thankfully, the folks at Rooterman Figured out a less expensive solution that involve putting a poly pipe through the existing pipe and using pumps to extract the waste water out. They were very easy to deal with and friendly, and did the job that was required which so far has been great. I highly recommend using them. They are very fair, friendly, and competitively priced. Thank you guys at Rooterman.!

    Answer from pro:

    Thank you for taking the time to review Rooter-Man. We are happy we were able to solve your issue with a blocked drain and that your experience was pleasant.

    Reply created 24 May 2023
  • Review from Georgina
    Rating: 5 out of 5
    Review left on 3 Mar 2023

    Waterproofing job

    We had a lot of questions about waterproofing our basement. Stefan took the time to answer all our questions. He and his crew worked very efficiently and we're happy with the quality of their work.

    Answer from pro:

    Thank you for writing such a great review for us Georgina and thank you for choosing Rooter-Man Waterproofing team to complete your exterior waterproofing project and installation of your sump pump. We are always available if you need us, please just give us a call.

    Reply created 1 Apr 2023
  • Review from Customer of Rooter Man GTA
    Rating: 5 out of 5
    Review left on 16 Feb 2023

    Cleared clogged kitchen drain and replaced pipes

    Old century home. The drain from the washer was clogged and water was overflowing onto the floor of the kitchen whenever it drained. Sinks had slow drain as well. Jerome arrived on time, assessed the situation, gave us 3 possible fixes to choose from (1. try and snake it and hope it doesnt damage the already aged pipes 2. Replace the pipes from the washer and under the sink 3. replace all the pipes through to the outside). We decided on 2. And he was able to return the next day with the parts to do the repair. He was polite, knowledgeable and tidy. And my issue is solved. Defiantly will use these guys again.

    Answer from pro:

    Thank very much for choosing Rooter-Man for your sewer line repair / replacement project. Sewer excavation and repair is out number 1 specialty. We appreciate your trust and we kindly thank you for this review. Rooter-Man Team

    Reply created 16 Feb 2023
  • Review from John Grieco
    Rating: 5 out of 5
    Review left on 14 Feb 2023

    Clear Drain Clog

    Sean showed up early, which was perfect because I had friends coming over for Super Bowl Sunday. He was very professional and kept me informed of the situation and what he needed to do to fix the problem.

    Answer from pro:

    Thank you so much for your fantastic review John! We definitely appreciate customers like you here at RooterMan. Shawn is a great plumber and I'm glad he was able to clear your clogged sink for you. Please give us a call should you ever need anything in the future.

    Reply created 15 Feb 2023
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