Master Drain & Water Works

Rating: 5 out of 5

Master Drain & Water Works reviews (399)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2016

    Fixing drain backup

    We have been living in this house for over 16 years. The house is almost 100 years old, so are drains and pipes, so it seems. There is always (at least once or twice a year) a problem with drain backup. A week ago when two basement toilets backed up again, my husband called Master Drain and Water Works. The response was immediate. The plumber (Vladimir) showed up within an hour or so, assessed the problem, fixed it very quickly and left the place clean as new. He even took time to explain very thoroughly what the problem was. The price for the service was very reasonable, the plumber extremely professional and efficient. I would definitely recommend their service to anybody.

    Answer from pro:

    Hi Marina thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from Customer of Master Drain & Water Works
    Rating: 5 out of 5
    Review left on 5 Aug 2016

    Drain blockage

    They did a good job on the site. Everything was cleaned after the work was completed. Would definitely give them a call if i have to do some other work around the house.

    Answer from pro:

    Hi Dear thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2016

    Installation of back water valve

    Fully satisfied with the work. They are on time, reasonable price, tidy work, friendly, trustworthy. Besides that they do all paper works in a professional way. Once you explain them what you are looking for , then after that they will take care of everything.

    Answer from pro:

    Hi Meena thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from András Tilcsik
    Rating: 5 out of 5
    Review left on 2 Aug 2016

    Sump Pump Installation

    We recently bought a house in the High Park North area and wanted to add a sump pump. We already had a sump pump pit (with water in it) but no pump installed and no proper discharge line. Master Drain & Water Works did a great job. They were meticulous, transparent, and cleaned up very well. We are very happy with the service and our interactions with this company. Highly recommended.

    Answer from pro:

    Hi Pelu thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from Mark Levine
    Rating: 5 out of 5
    Review left on 20 Jul 2016

    Blocked Drain

    Came to diagnose drain backup problem. Vitaly was very professional and thorough. Did a complete evaluation and provided a very clear explanation and solution to our problem. I would recommend highly

    Answer from pro:

    Hi Mark thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2016

    Repaired main drain that was backed up

    Vitaliy and his team responded almost immediately. Vitaliy diagnosed the problem and arranged the fix within 12 hours. Walter did the job efficiently and cleaned up all the debris. I was very impressed with the service provided from start to end ... I would highly recommend the services of Master Drain & Water Works ... Don Perry

    Answer from pro:

    Hi Donald thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2016

    Water service Pipe installed from City Property line into inside house basement 1" pipe.

    The old water line was changed to 1" line to meet City water service pipe. All workers & owner were very pleasant to deal with, quick & thorough job and left the property clean of any debris. Recommend highly!

    Answer from pro:

    Hi Olia thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from Customer of Master Drain & Water Works
    Rating: 5 out of 5
    Review left on 1 Jul 2016

    Main drain - replacing clay pipe

    Vitaliy was prompt in responding to my initial request for a drain camera inspection and provided a more reasonable quote to do the camera inspection than others that I had contacted. He arrived on time and identified a tree root had grown into the clay pipe for the main drain. He provided a quote and came and did the job as scheduled, which involved excavation on the front lawn. He was very responsive to my questions when I called or texted him. He was honest and fair, and I would not hesitate to recommend him. I will be calling him if I have any other plumbing issues in the future. Thank you again Vitaliy!

    Answer from pro:

    Hi Dear thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from Customer of Master Drain & Water Works
    Rating: 5 out of 5
    Review left on 20 Jun 2016

    excavate and replace old clay pipes and install backwater valve.

    Vitaly's team came without delay. Determined issue promptly. They worked tirelessly and efficiently. They were extremely considerate, clean, neat and came with own tools!! Removed debris. Replaced clay pipes with PVC. Fixed previous contractors errors. They contacted the city inspectors to inspect backwater valve. Supplied forms for rebate with appropriate stamps etc in place. I would have absolutely no problems with referring these chaps.

    Answer from pro:

    Hi Dear thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
  • Review from Customer of Master Drain & Water Works
    Rating: 5 out of 5
    Review left on 17 Jun 2016

    Back flow preventer

    Vitaliy and his team were prompt, transparent and professional. He also took a lot of time to identify other issues, and gave me a quote to fix without a pressure-sales-job. Much appreciated. Jeremy

    Answer from pro:

    Hi Dear thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 7 Apr 2018
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