Certa Pro Painters Of Ottawa

Rating: 4.9 out of 5

Certa Pro Painters Of Ottawa reviews (136)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2016

    Interior Painting

    My husband and I were very pleased, not only with the quality of the work completed, but also the professionalism exhibited by Brent and Brian while they were in our home. They went above and beyond and we would happily recommend them and CertaPro Painters to family and friends.

    Answer from pro:

    Great! Thank you for referring CertaPro Painters to your friends and family. We value your business and are thrilled to read your review!!

    Reply created 2 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2016

    Project

    Thank you so much for agreeing to take our small kitchen / hallway project. My wife and I are both really happy with final outcome. Your advice to paint the entire kitchen ceiling vs just spot painting made a world of difference. It really brightened up the room and now it looks professional. Stephen was a very pleasant and interesting man with a lot of fun stories. He was also very nice with my children. He was punctual, polite and did a terrific job. You would never know that there were any issues with our walls or ceiling. The color matching on the walls in the hallway was perfect even with strong sunlight. Stephen also took the time to properly clean up all the dust and small paint marks that may have hit the floor. All in all, we are very happy with the entire experience working with CertaPro. From the early site visit / quoting stage, the administration and communication before the project, to the completion and final results. In the future, we will recommend CertaPro in a heartbeat to our clients, family and friends.

    Answer from pro:

    Delivering extraordinary painting experiences is what we do. Thank you for your trust and allowing us to paint in your home. We appreciate it very much!

    Reply created 2 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2016

    Interior Townhouse Painting

    "CertaPro was a pleasure to work with. David was thorough with his quote, and ever so helpful throughout the process. Certapro painter, Steve worked hard painting my house for an entire week. He was efficient in painting ceilings which hadn't been touched for 30 years! He paid attention to my requests and was very personable." - Erin

    Answer from pro:

    Thank you. Attention to detail and communication is key in a great painting experience. We really enjoyed working with you and wish you well in your new home!

    Reply created 1 Mar 2016
  • Review from Customer of Certa Pro Painters Of Ottawa
    Rating: 5 out of 5
    Review left on 25 Jan 2016

    Painting Project

    From the first day, there was nothing but excellent work done by Mathieu. He arrived on time and ready to go. He was one of the most organized people, I have ever had work for me; and this is why he could accomplish such a large job in such a short period of time. He cleaned every thing at the end of the day, and left his equipment tidy ready to go the next day.

    Answer from pro:

    Thank you! It was our pleasure working with you and we are very pleased that you had an extraordinary experience with your CertaPro team!

    Reply created 29 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2015

    Painting post reno

    This is a very good story of a contractor delivering on what was promised, in advance of the deadline and on budget. This is the second time my wife and I have called upon CertaPro Ottawa to do a paint job for us, once on the exterior of our former home and now on the interior of our 'new' home. In both cases the teams were diligent about taking care of our property while they did their jobs; and the pre, during, and post efforts of Étienne (the franchise owner and sales dude) we're stellar. I would recommend this company to anyone who asks and I know we will use them again in the future!

    Answer from pro:

    Thank you very much for your review. Our goal is to always deliver on what we promise. Working with great customers like you make this easy :) Enjoy your new home!!

    Reply created 3 Jan 2016
  • Review from Customer of Certa Pro Painters Of Ottawa
    Rating: 5 out of 5
    Review left on 17 Dec 2015

    Stippled ceiling

    We had damage to a stippled ceiling (following a misplaced shower curtain mishap) which we unsuccessfully attempted to fix ourselves. I tracked down Certapro through a web search. The process was easy - posted my problem, quickly received a follow up call. Etienne visited and provided great advice, options and an estimate. Timing on repairs fit well into my schedule. Ryan did an incredible job - I can't tell where the original problem was. He explained the steps, kept the area clean and the dust down. He did touch ups until he was fully satisfied - which I very much appreciated. And he did a full cleanup before he left.

    Answer from pro:

    Thank you for taking the time to write about your experience with CertaPro Painters! Making sure every job is completed to our customers' satisfaction is part of our process. The certainty of a job well done. We very much appreciate your business!

    Reply created 18 Dec 2015
  • Review from Customer of Certa Pro Painters Of Ottawa
    Rating: 5 out of 5
    Review left on 10 Nov 2015

    painting of re-constucted walls

    This the second time I have used Certapro and would certainly use them again and again. Very professional and pleasant to work with. thanks to Etienne & Stephen S. for an excellent job.

    Answer from pro:

    Thank you for choosing CertaPro for your project. We appreciate you taking the time to write this review and look forward to working with you again!

    Reply created 10 Nov 2015
  • Review from Lisa Fraser
    Rating: 5 out of 5
    Review left on 7 Nov 2015

    Painted Entryway, kitchen, dining, living area, powder room and upstairs hallway

    I recommend CertaPro for anyone looking for a fantastic, knowledgeable, reliable company. Etienne Dupuy is a wonderful man, incredibly amazing at his job. The paint team Patrick and Brad are meticulous paint and trim gods, and two very nice gentleman. My whole experience from start to finish never left me feeling stressed. It just left me with a home that I'm completely thrilled with.

    Answer from pro:

    Wow Lisa your home looks amazing! The colours chosen are perfect. Thank you for your kind words. You have been great to work with.

    Reply created 9 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2015

    Exterior Painting of a Shed

    We met with Tyler, the sales representative, to get a quotation on our shed, fence and deck. He was very knowledgeable and conscientious. We decided to start with the painting of our shed. Arthur, the painter, was terrific. He did a meticulous job. We are now ready to have our deck and fence stained in a few weeks. I would highly recommend CertaPro Painters.

    Answer from pro:

    Thank you Suzanne! We appreciate your feedback and are looking forward to the next phase of your project.

    Reply created 5 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2015

    Exterior painting

    We had eavestroughs and one exterior wall of our house painted. The meeting for the estimate was scheduled very quickly and the estimate was provided at that meeting. The cost came in quite a bit higher than we had anticipated but we went ahead anyway as we were impressed with the professionalism and honesty of the owner. We were also very concerned about our new roof and felt that due care would be taken to ensure that there would not be any damage to the roof. The painting crew reflected the professionalism and respectfulness that we think CertaPro wants to portray - no noisy radios (even though this was an exterior job), no request to use our washrooms (which surprised us) and in one instance, asked if they could use one of our ladders that was in the garage (many trades would just have helped themselves without asking!). We were also pleased that the team leader was on-site quite a bit of the time but the crew got on with the work reqardless. We are very pleased with the quality of the work, the professionalism of the whole team and the level of communications. A concern that may become an issue was raised to the owner's attention and was dealt with, rather than being brushed aside. With the work completed, we definitely think we made the right choice.

    Answer from pro:

    Thank you Riby & Steve. We are pleased that you feel you made the right choice hiring CertaPro Painters. We value your feedback and look forward to working on your next painting project.

    Reply created 9 Nov 2015
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