Summerwood Products

Rating: 4.8 out of 5

Summerwood Products reviews (106)

  • Review from Bill Jones
    Rating: 5 out of 5
    Review left on 22 Jun 2018

    Window Box Replacements for Garden Shed

    You installed a garden shed for us 19 years ago. It has aged beautifully, as the photo shows. We have used it to store garden tools and much else. There's room to deal with plants and bulbs for the rest of the garden. My wife has filled the window boxes with flowers over the years, a lovely show. But the elements and plant watering have taken their toll--one of them collapsed just after being planted this season. We came to your store seeking replacements and were gobsmacked to be provided replacements for free so long after we first got the shed. The replacements are sturdier than the originals, so will give us joy for decades. Thank you for your friendly assistance in keeping the shed up to snuff. Now that's true customer service. Quality and care, that's Summerwood. Bill Jones

    Answer from pro:

    Hi Bill, thank you so very much for your kind words! We were more than happy to replace your flower boxes. We're very glad to hear about all the use your shed has gotten over the years and hope you enjoy it for many more years to come!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2018

    Cabana

    In October 2000 I purchased a 10x14 foot cabana/shed from Summerwood. The service was excellent. After 18 years of use I needed to replace the boards that make up the door. Upon returning to Summerwood John Hickey very kindly gave me all new boards at no charge. Talk about great product and great people! Thank you very much, Dave.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2017

    Sonoma 8 x 12 garden shed pre-assembled kit

    Great website and very easy to deal with. We had some scheduling issues but they were resolved very quickly. The kit was delivered promptly and well packaged on a pallet which was carefully offloaded unto our driveway. Our contractor put it up in one day and then installed our siding and shingles to match our house the next day. The end product is very sturdy and it matches the house beautifully. Check out the pic.

    Answer from pro:

    Thank you for your lovely note! We apologize for the scheduling issues but we are glad that we could make up for it with our services.Cudos to your contractor for assembling it in just one day.Your shed looks beautiful and we hope you enjoy it for years to come.

    Reply created 22 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2017

    Yard shed

    I love my shed!! This is a superior product, which looks great with a cedar shake shingle roof. The only issue I had with the entire project (I purchased a pre-fabricated unit with walls and floor pre-made) was the difficult-to-read instructions, which cater only to full build. But, in the end I love it!

    Answer from pro:

    Hi Dennis, thank you for the positive and helpful feedback. I hope you took advantage of our telephone support for any questions that you had. I also wanted to let you know that we will have our engineering team look at the instructions to see how we can make the experience go more smoothly for future customers. Thank you again for taking the time to provide us with your feedback.

    Reply created 23 Oct 2017
  • Review from Customer of Summerwood Products
    Rating: 5 out of 5
    Review left on 5 Oct 2017

    Pre built shef

    Ordered a pre built shed which was quite straight forward. Had a bit of a problem with the building inspector because plywood in the walls was not delivered. Would have been easier if wood was marked on drawings and on wood.

    Answer from pro:

    Thank you very much for your feedback and sorry to hear about the trouble with your inspectors. Your suggestions are good ones and I will pass them along and follow up with our customer service team. Thanks again

    Reply created 23 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2017

    Copper Creek Garden Shed

    We love our shed. Don, Edwin and Derek(who was here for first day only) were incredible. This was a great experience from the moment we stepped into the showroom and met with John Hickey. He was so patient with us and very knowledgeable. The crew was amazing. They cleaned up afterwards and were so respectful of our property. I will definitely be recommending Summerwood to everyone. Thank you from Tina and Anthony.

    Answer from pro:

    Thank you for the kind words. We are glad to hear that you are happy with our services. Your message will be passed on to John, Derek, Don, Edwin and the rest of the team. All the best and enjoy your Summerwood shed!

    Reply created 4 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2017

    Love my Summerwood !!

    Purchased our first Summerwood about 10-years ago for our home in Mississauga. It was a Palmerston model and the cornerstone for our back-yard design. We loved it! We moved to Caledon 2-years ago, and found the thing we missed the most about our previous home was the Summerwood! We purchased a Glen Echo in the spring of this year. The Summerwood team worked closely with us to do some customization to the design, and the outcome is superb! It is gorgeous and the level of quality is even better since our last build. If we move again, and I am certain we will, another Summerwood will be included in the plan. Love the team at Summerwood, and the product is second to none.

    Answer from pro:

    Thank you, for the kind words. We are glad that you had a good experience with us and are enjoying your new Summerwood design. Expecting to hear from you soon… All the best!

    Reply created 4 Oct 2017
  • Review from Mark Schiller
    Rating: 5 out of 5
    Review left on 29 Aug 2017

    Garden Shed/ Cabana attached to a new deck

    I have bought a lot of sheds in my day but after using Summerwood they will be the only company I use in the future. The quality of the product and the superior customer service from order to installation was an exceptional experience. Great designs to choose from and they worked closely in co-ordinating there work with the Deck Store and Paul Lefrance Designs. The perfect centre piece which combines the best quality ,detail and design.

    Answer from pro:

    Hi Mark, thank you for your feedback! We are glad to hear that you are happy with our services. Your garden shed looks amazing and absolutely adds beauty to your backyard. We are excited to work with you again and hope to hear from you soon.

    Reply created 12 Sep 2017
  • Review from Customer of Summerwood Products
    Rating: 5 out of 5
    Review left on 19 Jul 2017

    Catalina Shed

    Here’s an example of what it is like dealing with Summerwood. It’s the May 24th weekend, Saturday, a gorgeous day. Everyone has gone to the cottage. We have started to build our Summerwood shed and realise we have received an incorrect piece. We called the helpline and they find somebody who is willing to give up their holiday, go in and make another piece for us. It is delivered early the next day by a really lovely man who gave us the impression that his sole purpose in life was to please us. Later we found out that he should have already left the city to celebrate his wedding anniversary. This is the amazing service Summerwood provide. Their sheds are top quality. We are 4 women, average age 61 years. We put together the 5-sided Catalina shed, which is considered to be the hardest project. It turned out beautifully and the video and instructions guided us step by step through the process. We would highly recommend this company and their products. Our small downtown garden has been transformed by the addition of our beautiful new shed that we take great pride in having built ourselves. Thank you Summerwood.

    Answer from pro:

    Thank you so much for your lovely words. We will make sure we pass on your feedback to our team. We are equally impressed with your accomplishment. Because of the roof pattern, the Catalina can be one of our trickier buildings. And voila – you did it. Women power!

    Reply created 21 Aug 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Jun 2017

    Installation of garden shed

    I ordered my new cedar shed back in October last year. The design process was very easy and took no time at all. I then visited the head office to place my order with John Hickey. The shed was then installed in April, 2017 and, again, the process was very smooth. The company dismantled and disposed of my existing shed and then the installation was completed in one day. I am very pleased with my shed. It is a great addition to my garden.

    Answer from pro:

    Hi Richard, I am happy to hear that you had a great experience with us and that you're happy with our Summerwood design. Thank you so much for the kind words and let us know if there is anything that we can help you with in the future. All the best and enjoy the summer!

    Reply created 15 Jun 2017
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