Gotcha Wildlife reviews (332)

We’re sorry the outcome did not meet your expectations. The service purchased was a two-week interior rat trapping program, and rats were successfully caught during that period. Before work began, we clearly explained that this program carried no guarantee and did not include sealing entry points or preventing further rats from entering. Continued activity can occur while access points remain open. The agreed service was completed within that scope and timeframe. We remain committed to clearly communicating our service terms and providing professional, transparent service Gotcha Wildlife

Thank you for the five-star rating, Nick! We appreciate you choosing Gotcha Wildlife and taking the time to support our small business. It was a pleasure helping you! Gotcha Wildlife

Thank you, Mateen! We’re happy we could make the process fast and easy for you. Your recommendation means a lot, and we appreciate you choosing Gotcha Wildlife! Gotcha Wildlife

Thank you for clarifying your concerns. We would like to provide context for anyone reading this review. The 1” x 1” 16-gauge galvanized hardware cloth installed at the vent is a heavy-duty wildlife exclusion material designed to prevent entry while maintaining ventilation. It is the same material we routinely use for vents and other wildlife entry points. The scope of work and materials were discussed and agreed upon before completion, and the agreed-upon service was provided. We have not received the messages referenced regarding this concern. Had we received them, we would have been happy to discuss the issue. We stand behind our work. If the material is loose, damaged, or compromised, we are willing to address it. However, requesting a different or heavier material than originally agreed upon would be outside the original scope. We remain committed to addressing legitimate concerns professionally.

Thank you for your feedback. We apologize that the before-and-after photos were not provided as requested. We understand the importance of documenting completed work and will review our process to prevent this from being overlooked. We are also sorry to hear you stepped on a sharp object. Our crews are instructed to thoroughly clean the work area upon completion, and we always make every effort to remove any materials associated with the job before leaving the property. However, we were not made aware of this concern before this review and were not provided with any photos or information about the object. Without seeing it, we cannot determine whether it was related to our work. Had we been contacted directly, we would have appreciated the opportunity to investigate and address your concerns. We value customer feedback and always strive to ensure our customers are satisfied with our service.

Thank you for your kind words! We’re glad Ken was able to resolve the issue efficiently and leave everything in order so you can enjoy your backyard again. We appreciate your support and thank you for choosing us! -WeGotcha

Thank you for your kind review! We’re thrilled to hear that Ken’s knowledge, professionalism, and commitment to quality service helped fully resolve your bird issue. We truly appreciate your trust in our team and are grateful for the opportunity to help. We Gotcha!

Thank you so much for your thoughtful review! We’re happy to hear you had a great experience from start to finish. Providing prompt, professional service and long-term wildlife solutions is always our goal. We truly appreciate your recommendation and your trust in Gotcha Wildlife. WeGotcha!

Thank you for the review. We appreciate your business! Wegotcha