Basco Calgary Window Repair & Glass Replacement

Rating: 4.9 out of 5

Basco Calgary Window Repair & Glass Replacement reviews (113)

  • Review from Georg Paffrath
    Rating: 5 out of 5
    Review left on 2 May 2019

    Window replacement

    Basco were extremely professional and honest during the estimating process. They told us exactly what we needed and what we did not have to do. Their pricing was very competitive. Upon installation it was expedient and efficiently done. Simon and his team are great to deal with.

    Answer from pro:

    Thank you Georg for taking the time to share your experience with Basco.

    Reply created 3 May 2019
  • Review from Kate Innanen
    Rating: 5 out of 5
    Review left on 13 Jan 2019

    Window Replacement and Repair

    Simon and his team did an excellent job replacing a window with a broken seal and also repairing another window upstairs. Very polite and professional - we would highly recommend!

    Answer from pro:

    Thank you Kate for for sharing your experience with Basco. It was a pleasure to work with you

    Reply created 13 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2018

    Window Sealing and Pane Replacement

    There are several window 'de-fogging' companies in Calgary, and I've tried a few of them. I run a small boutique General Contracting service, Great Scott! Construction inc.. an important part of our business is being able to connect our great clients with trades people who can be trusted to be professional, knowledgeable, punctual, have a clean appearance, and most importantly, anyone I send to my client's homes must be personable. Simon and his team check all the boxes, and I'm very thankful for their work with my clients. Thank you Basco!

    Answer from pro:

    Thank you Scott for taking the time to share your experience with Basco. It is clear that we share some common values in our rigorous way of treating our clients. It is always a pleasure to complete some projects for Great Scott Construction and we'll be happy to help again in the future for any glass, caulking or hardware replacement.

    Reply created 18 Dec 2018
  • Review from Customer of Basco Calgary Window Repair & Glass Replacement
    Rating: 5 out of 5
    Review left on 15 Dec 2018

    window defoggiing adn window replacement

    Simon was professional, knowledgeable and quick to do the job. I had a large front window defogged and a patio door window replaced. The patio door window had to be measured and ordered specific to match existing door window. Very happy with the results.

    Answer from pro:

    Thank you very much for taking the time to write this review and share your experience with Basco!

    Reply created 17 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2018

    Replaced windows and Defogging

    This gives me the opportunity of thanking you of a great job that you did for me. If I need you in the future I will not hesitate to call you again. We received excellent service from you and enjoyed the fellows that worked here.

    Answer from pro:

    Hi Delva, We're glad you are happy with our commitment to high service level. It was a real pleasure to work for you and we'll be happy to help again in the future to restore your windows.

    Reply created 10 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2018

    Walkout Basement Door Window Replacement

    Simon and Basco gave excellent service. Response was always quick, communication good, the quote very competitive and the work well done. Basco also did some additional work on the window frame that some of their competitors had said they were unable to do. I would highly recommend Basco!

    Answer from pro:

    Thank you Sam for taking the time to share your experience with Basco. It was a pleasure to work with you.

    Reply created 5 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2018

    Back door window replacement

    I had Basco to replace the arch window on the door to my backyard. Simon made a very clear communication at the first place. The estimation was done by a super nice and helpful young man ( My apology for not remembering his name, sorry!) The new window was installed three weeks later. The young man was absolutely detail focused. I highly recommend Basco to anyone who needs outstanding windows services.

    Answer from pro:

    Thank you Lin for taking the time to write this review. We are delighted that our service level was to your satisfaction.

    Reply created 2 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2018

    We Highly Recommend Basco

    I contacted Basco to look at two windows that had lost their seal and were foggy. Simon came out and had a look - windows were unable to be defogged so we had them replaced by Basco. Simon was very good at maintaining communication until the windows were installed, the price was as he said it would be, and the installation was well done. Simon and Caleb put down blankets in the house during the replacement so as not to damage the floors. They also replaced the weather stripping around our door into the garage. I will definitely call Basco for future window repairs and replacements, and highly recommend them to anyone needing window service.

    Answer from pro:

    Thank you CJ for sharing your experience with Basco. It was a pleasure working for you.

    Reply created 1 Oct 2018
  • Review from Customer of Basco Calgary Window Repair & Glass Replacement
    Rating: 5 out of 5
    Review left on 27 Sep 2018

    Replacement window

    There was a problem with condensation inside the glass panel in the patio door. Simon diagnosed the problem and advised the frame had rusted and was now leaking. It was decided to replace the window with a blind inside. From the first contact to the install, Simon and his staff were highly professional and I would highly recommend their services.

    Answer from pro:

    Thank you for submitting this review. We're happy that you appreciate our service level.

    Reply created 27 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2018

    Sunroom window replacement

    We had to replace a sunroom that was approximately 30 years old. Following a couple of bizarre quotes from others, Simon was amazing. He was able to source replacement glass at a very reasonable cost. It took him a while to find it but it was worth the wait. We are absolutely thrilled with the new windows. I would not hesitate to recommend Bosco Calgary to anyone who is looking to replace window glass!

    Answer from pro:

    Thank you for your review. It was certainly an interesting project and the end result was a nice upgrade that we're glad you appreciate!

    Reply created 12 Sep 2018
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