Tornado Plumbing & Drains

Rating: 5 out of 5

Tornado Plumbing & Drains reviews (410)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2024

    Awesome Service & Pricing

    We had a great experience with Tornado (especially Serhiy). We called the company number as we were having trouble with plumbing in our kitchen and bathroom. We were referred to Serhiy by some friends of ours and man were we grateful for this. Serhiy showed up right on time, assessed the problem quickly and advised us of our options. He completed the work and kept things neat. He also gave us some great tips on what to avoid doing so we dont run into the same problem again. It was our first time working with Serhiy and its great to know that we have someone who we can go to who is dependable and knowledgeable in this space. We highly recommend!

    Answer from pro:

    Hi Abhi,we really appreciate your feedback and look forward to seeing you again,for any future drain unclogging services you may need., Thanks again and take care.

    Reply created 13 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2023

    Sewer Pipe - Root removal and pipe/cleanout replacement

    Don't bother calling other company. Called in few for estimates before going with Tornado given positive reviews and fair pricing. Fast, clean, polite service. Serhiy was very professional, explained everything including what to look out for after. This is not a small job, replacing sewer pipe (roots issue). They checked water and gas pipe to ensure safety. Everything done within one day. 10 out of 10.

    Answer from pro:

    Hi,thanks a lot for the great review,we really appreciate it your feedback,we really appreciated! We specialise in sewers with all back up preventative systems,sump pumps etc. We look forward to seeing you again for any drain projects you may have or any plumbing service. Thank you again Tornado Pluming and drains.

    Reply created 22 Dec 2023
  • Review from James Naylor
    Rating: 5 out of 5
    Review left on 22 Nov 2023

    Quick Fix

    Accommodating, polite and efficient. These guys replaced a part in my dual flush toilet so it would stop running. I was pleasantly surprised when they charged me less than quoted, as the part needed was cheaper than what they originally thought. They also went the extra mile and tightened the faucet under my sink :)

    Answer from pro:

    Hi James,thank you so much for the great review,we really appreciate it,we are reasonable on the price and with the best quality.We will help you with another one in the future plumbing service you may need. Thanks a lot. Tornado Plumbing & Drains Team.

    Reply created 28 Nov 2023
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 8 Nov 2023

    Lead service pipe and clay sewage drain replacement.

    We have only great things to say about Tornado Plumbing and Serhiy. We obtained quotes from 6 different companies and Tornado was the only one who could start the job the very next day. All the other companies needed a week to just get the copper pipe (a larger size than usual). Serhiy impressed me with his knowledge and transparency - he is very perceptive and definitely knows what he is doing. Serhiy and his crew showed up at 9am sharp as he had promised and had all the copper pipe we needed. We were so pleased with how quickly the lead pipe was replaced that we decided to go ahead and replace the clay sewage drain at the same time. The entire crew was very experienced and professional. They took care to cover and protect their work area - they even had plywood to protect our front lawn when using the excavator. Each day, the crew would start work at 9am sharp and barely took any breaks. They even worked on Saturday to tidying up everything. When they were done, the front lawn looked exactly the way it was before. Serhiy definitely delivered on his promise. It is very rare to meet a contractor who is honest and does great work. Serhiy from Tornado Plumbing is that rare gem. I would recommend him to anyone without reservation.

    Answer from pro:

    Hi Tze,thank you very much for the great review and feedback,we really appreciate it!!! We really happy you liked our service,as we always trying work hard to satisfy our costumers. We look forward to seeing you again,in the future project we may need,thanks.

    Reply created 15 Nov 2023
  • Review from Robert Pavlovic
    Rating: 5 out of 5
    Review left on 4 Nov 2023

    Upgrade water supply and replace clay pipe

    Tornado plumbing came to replace my clay sewage pipe and upgrade my main water supply. They did the service in only one day and left the space clean and tidy afterwards. They also left the inside of the house clean and did a fantastic job limiting any damage to the floor and drywall. I would highly recommend Tornado plumbing.

    Answer from pro:

    Hi Robert,thank you so much for the great review,we are happy to hear that you satisfied with the service and look forward to work with you again for any project you may need in the future. Thanks a lot again!!!!

    Reply created 4 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2023

    Foundation waterproofing

    Tornado dug to the foundation of half my house (about 6ft depth) in tight spaces. They had the good sized crew and worked quickly and efficiently. The work was done about 5 yrs ago, and I have had no more leaks in my foundation.

    Answer from pro:

    Hi Kevin,thank you very much for the great review even after 5 years you still spent your time for the feedback,we really appreciate it. We do really the best service to deliver high quality and we use the best materials on the market. Thanks a lot again and look forward to hearing from you again.

    Reply created 4 Nov 2023
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 30 Sep 2023

    Sewer back up in basement

    We had sewer back up in the basement due to poor grading of the drain pipes under the floor of the basement in addition the the previous owner/contractor not properly closing off unused drains that didnt even have p-traps. I contacted Tornado Plumbing and they were immediately responsive and attentive to our concerns. The had someone out the very next day with a fiver optic camera to assess the situation. After determining the issues, they explained everything very clearly and presented our options. They started the work very quickly and along the way they took plenty of pictures and communicated very openly with regular status reports. They finished the job within their projected time frame and within the budget that they had communicated. The work was very clean, professional and to code. They took plenty of pictures of their progress. Im extremely happy with their work and I would happily recommend them to anyone for any of their plumbing needs.

    Answer from pro:

    Thank you for leaving us a detailed review we really appreciate that, We are happy to hear that you are happy with our service. We at Tornado Plumbing try our best to keep the customer updated with pictures and try to explain the job/issue to them. Thank you again for leaving this detailed review we really appreciate that. -Thank you Tornado Plumbing and drains team :)

    Reply created 18 Oct 2023
  • Review from Robert
    Rating: 5 out of 5
    Review left on 1 Sep 2023

    Install new kitchen sink drain to stack

    Serhiy and his assistant installed a new bypass kitchen sink drain as the old vertical one got plugged and did not drain into the main line properly. The work done was very thorough and fast. Thank you for the top quality workmanship and consideration to your customers.

    Answer from pro:

    Thank you for leaving us a review we appreciate it. Always nice to hear that our customers are happy with our work. -Tornado Plumbing and Drains team

    Reply created 18 Oct 2023
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 11 Aug 2023

    Backwater valve and sewer line replacement

    I am very happy with the work that Tornado Plumbing and Drain did at my house. They installed a backwater valve and replaced the main sewer line on my property using burst technology which reduces cost and minimizes excavation. Serhiy and his crew were very accommodating and easy to work with. They did a great job and left the jobsite clean when they were finished. I would highly recommend them.

    Answer from pro:

    Thank you very much for positive review,your feedback very important to us,we appreciate your honesty!! With back water valve much safer less flooding,+ rebate helps to cover cost. We Like to work with you in the future for any service drain or any plumbing issue you may have,thanks again Tornado Plumbing & Drains Team.

    Reply created 13 Aug 2023
  • Review from Andrea Kelly
    Rating: 5 out of 5
    Review left on 4 Aug 2023

    Drain Fix and Clean Out Installation

    Serghiy is absolutely amazing! When I had a drain backup, he promptly arrived and efficiently fixed the issue with precision and care. His professionalism, expertise, and friendly demeanour were evident throughout the process. Serghiy not only resolved the immediate problem but also provided helpful maintenance tips and installed a clean out to make it easier to access in the future. I highly recommend him for any plumbing needs his top-notch service and commitment to customer satisfaction make him the go-to plumber. Thanks, Serghiy!

    Answer from pro:

    Hi Andrea,thank you so much for the great feedback,was a pleasure to meet you and look forward to hear from you again for any further project you may need. Thanks again Tornado plumbing and Drains Team!!!!

    Reply created 13 Aug 2023
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