Sewer Squad Plumbing Co

Rating: 4.9 out of 5

Sewer Squad Plumbing Co reviews (245)

  • Review from Effie Hotousiotis
    Rating: 5 out of 5
    Review left on 3 Oct 2018

    Great service and prompt service

    I called Sewer Squad as they had a good rating on Home Stars. My experience was great from booking the appointment to having the service completed. Melissa took my calls promptly and always forwarded my questions to Matt who called me right back to answer any concerns. Matt was professional and explained to me what had to be done and provided great advice to me. My new faucet is functional and work was done very well. I would highly recommend Sewer Squad.

    Answer from pro:

    Thank you for taking the time to write a review! We appreciate your feedback!

    Reply created 4 Oct 2018
  • Review from C T
    Rating: 5 out of 5
    Review left on 2 Oct 2018

    Clogged kitchen sink, greasy/leaking pipe, ceiling leak, smelly toilet

    Our kitchen sink was clogged, then water leaked under sink and basement. We called and Mike came out same day at 11pm. Mike is professional, honest and hardworking, he was able to locate the issue and propose different options. Mike and Matt came the next day and help install new pipe, flush the grease out, no more leaks or clogged sink! Since they were there, had them fix stinky toilet with new gasket and identify and fix source of 2nd floor tub leaking to kitchen ceiling. They kept me in the loop the whole way and even checked the sewer line with cam, luckily no issues there. They cleaned up before they left and help fix many issues at a good cost. Ask for the 1st time user discount -$69 and get the $99 membership, comes with discounts and 1 yearly drain/sewer checkup

    Answer from pro:

    Thank you for taking the time to write a review. We are so glad you were pleased with our services. We will be sure to pass along your kind words to mike and our entire team. Thanks again!

    Reply created 10 Oct 2018
  • Review from Mel in Toronto
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Plumbing

    The technician was very polite. He was on time at my property. I honestly recommend sewer squad plumbing for any body who needs plumbing job in there house. Very honest and trustful people. Thanks for great job you have done at my house .

    Answer from pro:

    Thank you for the review! We appreciate your feedback.

    Reply created 13 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2018

    Kitchen sink repair

    We had a pressure issue with the hot water and a small leak. They fixed rather quickly and were quite courteous

    Answer from pro:

    Thank you for taking the time to write a review. We are glad to hear you were satisfied with our service.

    Reply created 16 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2018

    Sewer Line Replacement at the basement

    This was a rental property and its sewer line pipe was clay based, several issues happened in the past few years and SewerSquad helped us to replace it with PVC pipes.

    Answer from pro:

    Thank you for your review. We appreciate your feedback!

    Reply created 13 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2018

    Plumbing repair

    We were having a plumbing issue with our laundry drain, in which the drain was overflowing every time the washing machine emptied. Sewer Squad sent out Mike Fisher, who initially inspected the drain, and proceeded to do needed repairs, at a reasonable price, to correct some faulty plumbing issues which he felt were preventing proper drainage. After the repairs were done, we found that the pipe still wasn’t draining perfectly, so Mike promptly came out again the next day, snaked the drain, and ensured that the drain functioned perfectly before leaving. All this was done at no additional cost, which speaks highly of the professionalism of both Mike, and the Sewer Squad company. If you have any plumbing-related issues, I wouldn’t hesitate to recommend Mike from Sewer Squad, as he does good-quality work, cleans and tidys up, all at a reasonable cost. Highly recommended!

    Answer from pro:

    Thank you so much for your review Chris! We appreciate your feedback

    Reply created 3 Aug 2018
  • Review from Nicole Bafaro
    Rating: 5 out of 5
    Review left on 17 Jul 2018

    Bathroom leak. And install of outside faucet

    Great communication, fantastic booking experience. Prompt professional service from start to finish. Would highly recommend

    Answer from pro:

    Thank you for your review! We appreciate your feedback.

    Reply created 17 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jul 2018

    Water maim cutoff valve

    Valves were installed in timely and professional manner in difficult area in which to work.

    Answer from pro:

    Thank you for the review we appreciate your feedback

    Reply created 31 May 2019
  • Review from Eddie Rezaei
    Rating: 5 out of 5
    Review left on 5 Jul 2018

    Clogged sewage- replacing sewage line- install backwater valve

    60 years old house. I am very happy with the work that was performed on my property. Phill is very knowlegable in plumbing and in his trade. Also, he has great talent for emergency management. most of all, he was very respectful of my property; taking shoes off. if he had to have shoes, he covered them with plastic bag... One last thing- when he was doing some work in my laundry room, i noticed that he places his plumbing tools on his ipad and not on my washing machine which is probably 20 years old. Little things do count for me. All in all, a Great Guy to work with. I found Sewer Squad Plumbing via google. Called them about swage backing up in my basement. Phill, shows up on the same day, within a few hours. Before any work was done. I was told how much the inspection would cost. Fair enough. I was given mutiple options. ranging from econimcal quick fixes to $$ half-way fixes to $$$$ all out, lets get this fixed up and good to go for the next 50 years, fixes. I selected the long term fix which required 2 excavations. and a lot of new pipes. Before the start of work, Phill explained to me what is about to happen and what the timeline of the project would be. project went exactly as planned. Bonus 1 - eventhough I agreed to the higher price quoted initially, Phill found me some major savings along the way without any sacrifice in the quality of the work. AND he passed on the savings directly back to me. Bonus 2 - Phill performed multiple miscellaneous plumbing tasks around the house for very little money at a discounted rate. I appreciate it. Bonus 3 - knowledgeable. Respectful. Confident. Did what he said he would do. under promised and over delivered. Solid guy- would recommend to anyone. Great service at a reasonable price.

    Answer from pro:

    Thank you so much for your review Eddie! We truly appreciate the time you took to write these kind words about Phil. We will continue to strive to provide the best customer service and are ecstatic at how pleased you were with our service. Thanks again, we appreciate your feedback!

    Reply created 6 Jul 2018
  • Review from Chantal Ortega
    Rating: 5 out of 5
    Review left on 22 Jun 2018

    Plumbing

    I’m super impressed with the assistance I received. I wasn’t sure if the baby Vick’s container was stuck in the toilet or in the pipes and Phil advised me that if it was stuck in the pipes it would be costly. We discovered that it was jammed in the toilet and he suggested it’d save me money if I just replaced the old toilet. This was done over the phone and I greatly appreciate his honesty and integrity. I’d highly highly highly recommend Phil again and again. Thank you.

    Answer from pro:

    Thank you for your review Chantal! We appreciate your feedback and are so glad we were of assistance in your time of need!

    Reply created 25 Jun 2018