Sewer Squad Plumbing Co

Rating: 4.9 out of 5

Sewer Squad Plumbing Co reviews (245)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2018

    Underground drain pipe replacement due to clog

    Contractors are very Responsive, they are patient in answering questions and transparent work stages. They work very neat and kept surrounding clean.

    Answer from pro:

    Thank you for your review!

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Water main break to commercial building

    They responded right away. Very honest and reliable. Hard to find great contractors these days but I will definitely use again in future.

    Answer from pro:

    Thank you for your review! We take pride in excellent customer service. We look forward to working on future project with you! Thanks again.

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2018

    Clogged sinks

    Always prompt, reliable and friendly, Sewer Squad helped us with two clogged sinks and a quote for some upcoming renovation work. Highly recommend!

    Answer from pro:

    Thank you for taking the time to write us a review! We appreciate your feedback!

    Reply created 11 Jun 2018
  • Review from Lory Gheorghe & Scott Newman
    Rating: 5 out of 5
    Review left on 26 May 2018

    drain work

    in need of a plumbing right in the middle of a bigger renovation i started the research . luckly i found phil just in time. after a short conversation over the phone, he sent out mike for assessment and i was very happy of his professionalism in describing the process. they kept their promise to arrive on time on the day we set! job got done in an efficient and clean maner!! as a contractor myself i will not hesitate to contact phil and the team for the next project!!! thank you again for all your hard work!!!

    Answer from pro:

    Thanks for the review, we look forward to working with you in the next project.

    Reply created 30 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2018

    Sewer lateral replacement and backwater valve installation

    Our 40 year old single home had sewage back-up due to shifted clay pipes. After spending money on 3 different companies to diagnose with a camera and their unsatisfactory assessment we settled with Sewer squad because of their knowledge and skills to finish the job. Thank goodness we fortunately went with sewer squad and not the others: otherwise we would have blown our money away on the wrong stuff and still not fixed the problem. Phil promptly showed up within an hour of our call and started the ball rolling. Our entire sewer line from the house to the city property line was replaced using trench-less -pipe pulling technology with least disturbance to the landscape. Sewer squad crew were very respectful and answered all our questions promptly and clearly - open and easy communication. Our entire piping system in the basement were replaced as well along with a backwater valve and a new clean-out. Communicating with the city for inspection and with us no matter what time it was, lessened our stress a lot during this difficult time. Phil was very patient with our questions and concerns, and provided factual and accurate answers - reassuring. Price was reasonable - they stood by their words. When the whole job was done, not a trace of mess was left behind. Phil, Vasil and Oleg and other crew members were very sincere, worked hard and went above and beyond to complete the job well. Overall, Sewer squad made the whole situation light by their honesty, trustworthiness, respect and their technical skills throughout the whole process. We are very pleased with their work and would recommend their services to anyone in need and will be glad to be their reference. Siva and Li

    Answer from pro:

    Thanks for the review, keep you informed through out the project is important. Happy we could deliver and help reduce the stress of a large project like yours.

    Reply created 20 May 2018
  • Review from KML Design
    Rating: 5 out of 5
    Review left on 8 May 2018

    New fixture installation

    I Have used Michaels services a few times for installation of new fixtures. His work is good, he arrives on time, and cleans up after himself. Michael is also a good problem solver. Would definitely recommend him. Kathy KML Design

    Answer from pro:

    Thanks for the review. Good work, punctuality and a clean work area are extremely important to us!

    Reply created 11 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2018

    Laundry back up

    I live in a basement apartment so flooding has always been a worry...and then it happened. My laundry tub backed up all over the room and then some. The person on the phone was super helpful and they showed up the same day everything was fixed before my child came home from school. Could't thank them enough, amazingly professional, friendly and efficient.

    Answer from pro:

    Thanks for the review, we are happy we could get you problem solved so quickly.

    Reply created 10 May 2018
  • Review from Simon
    Rating: 5 out of 5
    Review left on 6 May 2018

    Sewer Backup

    We had a sewer backup three weeks ago, we called our insurance company to have one of their preferred contractors to come to drain out the sewer water in the basement. However, after 7 hours we haven't received a call from them. Given that we have a 4 month baby at home, we cannot take the risk of having untreated smelly water in the house. So we decided to call Phil from Sewer Squad and sure enough Mike came in less than two hours after the call. Thank you for servicing our home on such a short notice. We will definitely recommend your company to our family and friends.

    Answer from pro:

    Thank you for the review, we specialize in sewer line issues and make them a top priority!

    Reply created 8 May 2018
  • Review from David
    Rating: 5 out of 5
    Review left on 2 May 2018

    Floor Drain Replacement, Sewer Line Repair

    Our basement floor drains were from the original house (1945), and were quite a mess! Sewer gases have always been a problem. Recently, the problem escalated so much that we could barely stand being in the house. We called Sewer Squad and Phil called back almost immediately. He came out to give us an estimate, and showed us a detailed video of our entire drain system and sewer line. There were lots of problems with broken and shifted drain pipes, backflow damages, and unused branches to old drains and the old downspout connection. We gave Phil the go-ahead, and within a few days or so he and his crew had completed the job. The floor was broken up and the drains were replaced/repaired. A number of old branches were deleted, and a mainline backwater valve was installed. Additionally, part of our driveway was excavated to repair the damaged sewer line. After all that, no sewer gas, and fully functioning drains — wish we had done it years ago! Throughout the whole process, Phil answered a ton of questions, and dealt with us in a friendly, straightforward, and honest manner. The work was done with professionalism and great care. I would not hesitate to recommend Sewer Squad to friends. Thank you Phil and Sewer Squad!

    Answer from pro:

    Thanks for the review, Sewer smells are one of our specialties. We are pleased we were able to identify the cause and rectify it for you.

    Reply created 3 May 2018
  • Review from Andrew
    Rating: 5 out of 5
    Review left on 23 Apr 2018

    Drain pipe repair

    Experienced water backup in my basement. Regular plumbers unable to identify it. Sewer Squad came very quickly and professionally identified the problem for me with a camera and locator equipment. They were able to isolate the problem to a shifted drain pipe in my basement without having to do any digging. They came back later and dug the pipe up and replaced it in a single day's work and left the job site quite clean. Very good to deal with; would recommend them to friends and family.

    Answer from pro:

    Thank you for your review, keeping the job tidy and completing it in a timely fashion is a top priority of ours.

    Reply created 25 Apr 2018