CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Rating: 5 out of 5

CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM reviews (464)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2024

    Windows

    A very professional crew. Worked steadily and efficiently during a windy, snowy day. Left both inside and outside very clean when done. Used matts and tarps throughout the house. High quality product. Noticeable reduction in noise and drafts form outside. We are impressed with the trim work that was completed also.

    Answer from pro:

    Thank you for the great feedback! We're pleased to hear you found our crew professional and efficient, even in challenging weather. We're glad you're enjoying the benefits of our high-quality product and trim work. Thank you for choosing Consumer Direct!

    Reply created 31 Mar 2024
  • Review from margaret kelly
    Rating: 5 out of 5
    Review left on 24 Mar 2024

    Window Installation

    Our experience with the Consumer Direct team was great from start to finish. Our sales rep walked us through the process expertly. We comparison shopped and decided to go with Consumer Direct, not only for the price, but also for the thoroughness of the work. We had a large bay window replaced. It was a complete rebuild including the inside head and seat and outside aluminum roof . The installers were efficient and friendly. We had 5 windows replaced and the clean-up in all of the rooms, as well as outside, was first-rate. We also received a follow-up call to make sure we were completely satisfied - and we are!

    Answer from pro:

    Thank you for sharing your experience! We're delighted to hear that you had a great experience with the Consumer Direct team from start to finish. It's wonderful to know that our sales rep guided you through the process expertly and that you chose us for both the price and the thoroughness of the work. We're glad that the installation of your large bay window and replacement of 5 other windows went smoothly and efficiently, with first-rate cleanup both inside and outside. We strive for customer satisfaction, so we're thrilled that you're completely satisfied with the results. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your business!

    Reply created 26 Mar 2024
  • Review from Mikala Medeiros
    Rating: 5 out of 5
    Review left on 15 Mar 2024

    Excellent Service

    Best money we have ever spent! The work Consumer Direct did is perfect and has completely changed our place for the better.

    Answer from pro:

    Thank you so much for your kind words! It was our pleasure to assist you. We're delighted to hear that you're pleased with the outcome and that we could make such a positive impact on your place. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!

    Reply created 25 Mar 2024
  • Review from Jin Wang
    Rating: 5 out of 5
    Review left on 15 Mar 2024

    Professional Services

    Sales professional Mike and the installation team did very good job in measuring, designing and installing my entrance door and windows.

    Answer from pro:

    Thank you for sharing your positive experience! I'm glad to hear that Mike and the installation team provided excellent service in measuring, designing, and installing your entrance door and windows. If you have any further feedback or need assistance in the future, feel free to reach out.

    Reply created 25 Mar 2024
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 15 Mar 2024

    Windows and door replacement

    Absolutely number 1 best place for windows and doors! Our experience was perfect from start to finish. The whole team is friendly and professional. From Mike in sales, Diane in service and support to Luca and his team on install, everyone was great. Our windows and door are of the highest quality and everything promised was done. We are forever grateful. If we could, we would give more than 10 stars!

    Answer from pro:

    Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team from start to finish. It's fantastic to know that Mike, Diane, Luca, and the rest of our team exceeded your expectations and provided friendly and professional service. We're delighted that you're happy with the quality of your windows and door, and we truly appreciate your kind words. If you ever need anything in the future, please don't hesitate to reach out.

    Reply created 25 Mar 2024
  • Review from Andrea Royal
    Rating: 5 out of 5
    Review left on 14 Mar 2024

    New entry door

    I had gotten a few quotes, but was really happy with the quote that I got from Mike. Mike and his team were very professional when it came to my installation, his team answered all my questions, and gave me all the information I needed to take care of my new door. Thanks Mike. Andrea

    Answer from pro:

    Thank you for sharing your experience, Andrea! We're delighted to hear that Mike and his team provided you with a professional and informative installation process for your new entry door. If you have any further questions or need assistance, don't hesitate to reach out. Enjoy your new door!

    Reply created 14 Mar 2024
  • Review from Tyrone Sparks
    Rating: 5 out of 5
    Review left on 12 Mar 2024

    Windows & Doors replacement

    I had gotten a few quotes, but was really happy with the way Mike handled our questions, concerns and helped guide us on how the greener homes program worked. He advised us of how we could best take advantage of the program as well what options were available. He took time to check on how the installation was going on the install day. Above all of that made us feel comfortable going with direct windows and doors, we never felt any pressure to buy from him, but wanted us to know what would be best for our home. The installation team was great and did a fantastic job of installing the new windows and doors, bought to our attention any concerns they may of had and addressed them in the best possible way. Which is what you want when dealing with a house that is over 100yrs old. The windows look amazing from the inside and outside. No more drafts, and much better heating and cooling. The windows they replaced were installed between 10-5yrs ago but they were cheap windows and you can really tell the difference. The doors look amazing and not only do they update the look of the house but they allow so much natural light into the house now.

    Answer from pro:

    Thank you for sharing your experience, Tyrone! It's fantastic to hear that Mike provided excellent guidance and support throughout the process, helping you navigate the greener homes program and select the best options for your home. It's also great to know that the installation team did a fantastic job addressing any concerns and ensuring a smooth installation, especially for a century-old house. Enjoy the enhanced aesthetics, improved energy efficiency, and increased natural light with your new windows and doors!

    Reply created 14 Mar 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2024

    Windows change and frond door.

    I'm pleased to share that I am satisfied with the recent window installation completed by Consumer Direct. They successfully met my expectations. The new windows look fantastic, they isolate by far the noise from the street and have greatly improved the aesthetics of my home. Their team demonstrated professionalism and expertise throughout the installation process, ensuring everything was completed to my satisfaction. Overall, I'm happy with the outcome and would recommend their services to others seeking quality and price for window installations.

    Answer from pro:

    Thank you for sharing your positive experience with Consumer Direct! It's great to hear that the new windows not only enhance the aesthetics of your home but also effectively reduce street noise. We appreciate your recommendation and look forward to serving others with the same level of professionalism and expertise.

    Reply created 14 Mar 2024
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 6 Mar 2024

    Iron Clad Service and Execution

    I had new garage doors, a front door and a sliding door put in and the service was prompt and executed perfectly. Nick and Colin are amazing at what they do. I would highly recommend.

    Answer from pro:

    We're thrilled to hear about your positive experience with our installation services for new garage doors, a front door, and a sliding door. Nick and Colin appreciate your kind words, and we're grateful for your recommendation. If you have any future needs, feel free to reach out. Thank you for choosing our services!

    Reply created 10 Mar 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2024

    Window replacement

    We are very pleased with our new windows from Consumer Direct. David is very professional and a pleasure to work with. The installers were hard working, and did a quick and neat job. We recommend this company to anyone looking for a good product and excellent service.

    Answer from pro:

    Thank you for sharing your positive experience with Consumer Direct Windows and Doors! We're thrilled to hear that you're pleased with our products and the professionalism of our team, especially David. We appreciate your recommendation and look forward to serving you in the future.

    Reply created 10 Mar 2024