CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Rating: 5 out of 5

CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM reviews (464)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Feb 2024

    Patio door project

    The team from start to finish were all on time, polite, clean respectful of the property and were all very knowledgeable with my questions. I will definitely use them again for my next project.

    Answer from pro:

    Thank you for your glowing review! We're thrilled to hear about your positive experience with our team. Looking forward to assisting you with your next project.

    Reply created 1 Mar 2024
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 20 Feb 2024

    Window replacement

    Windows were custom and arrived almost 1 month earlier than expected. Great workmanship over the 2 day install.

    Answer from pro:

    We're delighted to have exceeded your expectations! Timely delivery and excellent workmanship are our priorities. If you ever need assistance in the future, feel free to reach out.

    Reply created 1 Mar 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2024

    Windows

    Fast, Friendly and Professional! The window guys showed up earlier than expected and finished all of our windows in 1 day. I had conversations with a lot of the guys and they treated me with the utmost respect. Any questions I had they were very prompt and knowledgable. Very professional work. We are very please with the final product. Will recommend them to our friends.

    Answer from pro:

    We're delighted to hear you had a positive experience with our team! Fast, friendly, and professional service is what we aim for, and we're glad we could exceed your expectations. Your satisfaction means a lot to us. Thank you for recommending us to your friends – we appreciate your support!

    Reply created 21 Feb 2024
  • Review from LAURA Dykstra
    Rating: 5 out of 5
    Review left on 20 Feb 2024

    Window Replacement

    Consumer Direct was our 3rd and final in-home quote and it was the first time I felt comfortable. David was knowledgeable, understanding and refreshingly not pushy. He also was the only window company we met with that understood the Greener Homes Program. They helped us maximize the available rebates and the offer was very fair and they were very patient. Overall it felt like the right choice because of all these factors and we are very happy with the final result. Absolutely love our new sliding glass door.

    Answer from pro:

    We're thrilled to have been your choice! It's wonderful to hear that David's knowledge and approach made you feel comfortable. We strive to understand our customers' needs and maximize benefits like the Greener Homes Program. Your satisfaction and happiness with the final result, especially the new sliding glass door, mean a lot to us. Thank you for choosing Consumer Direct!

    Reply created 21 Feb 2024
  • Review from Aditya Ramesh
    Rating: 5 out of 5
    Review left on 19 Feb 2024

    Windows and doors

    We were overdue to change our doors and windows and David was quick to understand our requirements and offer options within our budget. He also helped direct us to another company that helped take advantage of the Green home rebate. Installation was efficient and clean, and in the 8 months post install, the difference in temperature is noticeable! David and the team accommodated changes to the number of windows by adding all our basement windows to the work order. All work was performed within a day as projected, and the scheduled with a lot of flexibility around our work-from-home schedules. I would definitely recommend David and Consumer Direct to others!

    Answer from pro:

    Thank you for sharing your positive experience! We're thrilled that David met your requirements, provided budget-friendly options, and facilitated access to the Green home rebate. It's great to hear the noticeable temperature difference post-installation. We appreciate your recommendation and are here whenever you need assistance in the future!

    Reply created 21 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2024

    Amazing Job

    They did an amazing job and were fast too, got the job done in the same day. They even swept up and made sure there was no dirt on the floors!

    Answer from pro:

    Thank you for your kind words! We're delighted you appreciated our fast service and attention to detail. If you ever need assistance again, we're here for you!

    Reply created 21 Feb 2024
  • Review from Radu
    Rating: 5 out of 5
    Review left on 19 Feb 2024

    Windows & Doors Replacement

    This is one of the best companies we worked with. Very professional, quality of the windows outstanding and the installers were absolutely fantastic! The attention to detail was amazing, they took their time to do a thorough job. We are very happy customers!

    Answer from pro:

    Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. Our team prides itself on professionalism and attention to detail, so it's great to know that you found our work outstanding. We're delighted that you're happy with the quality of your windows and that our installers provided fantastic service. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your business!

    Reply created 26 Mar 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2024

    Excellent Experience with Consumer Direct Windows - Highly Recommended

    It was a pleasure dealing with Kristian and Consumer Direct windows. Very professional, amazing quality, and excellent installation. Everything was on time and as promised. We are very happy with the result. We obtained three quotes but ended up going with these guys and glad we did. I would recommend to anyone Consumder Direct Windows and you will also be glad you did. Thanks guys, keep up the good work.

    Answer from pro:

    Thank you for your glowing review! We're thrilled to hear about your positive experience with Kristian and Consumer Direct Windows and Doors. Your satisfaction is our priority, and we appreciate your recommendation. If you ever need further assistance, feel free to reach out. Thanks for choosing us!

    Reply created 13 Feb 2024
  • Review from Jason Ng
    Rating: 5 out of 5
    Review left on 9 Feb 2024

    Front doors and windows replaced

    I've had the pleasure dealing with Consumer Direct Windows and Doors to replace the aging doors and windows in my house. The house is approximately 1800 sqft; 18 years old at the time and all original builder materials. Needless to say, they were long overdue for a replacement. I got in touch with a few Window and Door places, but ultimately ended up dealing with Consumer Direct. The sales representative, Dave, gave us an amazing price and assured me and my wife the qualify workmanship. He answered all the questions and concerns we've had, and was a pleasure to deal with. After signing up, we were informed of few delays in getting the windows installed, but Dave was transparent about their supplier situation and assured us that we were a priority to them. He kept us in the loop almost every week and we appreciated that excellent communication. Once the doors and windows were installed, my wife and I knew right away that we had made the right choice. The workers kept the house clean and was very respectful as to not damage anything. Everything was installed within a day, and we haven't had to contact them for any follow repairs. There are no longer any drafts coming in during winter time, and I've seen a significant drop in my heating and AC bills. Highly recommended!!

    Answer from pro:

    Thank you for sharing your positive experience! We're delighted to hear that Consumer Direct Windows and Doors, especially Dave, provided excellent service. We appreciate your understanding regarding the delays and are thrilled that the installation met your expectations. It's great to know that your home is now more energy-efficient. If you ever need assistance in the future, feel free to reach out. We value your recommendation!

    Reply created 13 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2024

    Consumer Direct Windows

    We established a strong connection with Consumer Direct Windows from our initial meeting with the owner to the conclusion of our transaction. He was exceptionally friendly and meticulous, readily addressing any questions we had.

    Answer from pro:

    Thank you, Elaine, for your wonderful review! We're delighted to hear that your experience with Consumer Direct Windows was marked by friendliness and attention to detail. If you ever have further questions or need assistance, don't hesitate to reach out. We appreciate your trust in us!

    Reply created 13 Feb 2024
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