Reliance Home Comfort reviews (13631)

Definite 5 stars for Jason (#3172). Not only did he fix the problem, he also explained how to prevent it in future. AND OVER AND ABOVE THE CALL!!! He found a dead bird by the compressor unit and very kindly bagged it up for me so I wouldn't have to look at it. Thanks, Jason - much appreciated!! Unfortunately, when I initially booked the service call, the operator told me I was scheduled for Saturday. I waited all morning Saturday and called twice to see if I could get an approximate time. I was told twice that the call was scheduled and the tech would be there by 1pm. When I called the third time, I was told the call was scheduled for Sunday. I was not happy about that. I waited from 8 am till 2:30 pm because the first operator made a mistake (OK, but...) the next 2 operators couldn't be bothered to check, just gave the standard response. Thanks to Edward on the 3rd call for doing the work.

Jason #3172 knew immediately why water appeared to be coming from our furnace. He blew out the line coming from our airconditioner and it fixed the problem immediately. He went outside though to thoroughly inspect our airconditioner for other problems. He advised us to call him immediately if anything else went wrong. There was no bill because we have the Home Comfort coverage. I would request Jason if anything happened again. He was prompty, polite and very pleasant. Linda & Mike Jones

After the storm we realized that we had no more hot water and reliance was very quick to respond. One of their guys (I believe his name was Gabriel from delta) came over and did a fantastic job. I was expecting a big delay but the service was awesome. So far its been a really good experience with this company!

Gabriel from delta came to my house for a no hot water call he was great he asked me a few questions and diagnosed the problem without looking at the water heater he went to the truck grabbed the part and was in and out in a matter of 15 minutes highly recommend reliace to any of my friends

We had a horrible rain storm earlier this week and we had no hot water, gabriel from delta heating came on behalf of reliance and fixed our tankless system in a matter of minutes he was really polite, and really brightened up our day

awesome service, CAS guys did great job. Thanks to Ryan and Kory! GOOD TO KNOW THAT THESE GUYS HAD HOT RUNNING WATER FASTER THAN EXPECTED. gOING TO CUBA TOMORROW AND NEEDED THE TANK UP AND RUNNING ASAP AND WITH THE HELP OF CAS WE HAD WATER BEFORE WE LEFT.

Didn't mind paying the price at all! Great service from day one! Everything from the initial consultation, to installation, to servicing (only after months and months of cozy heat in winter and cool days indoors today) the appliance is RELIABLE! People like: Tom Gianitsopulos make Reliance Home Comfort our choice. Thanks for all the help Tom!

Steve Danchak from Reliance did an awesome job. He answered all my questions and helped with my air conditioning unit. He also installed a new thermostat for me and showed me how easy it was to use. He was very personable and a great source of information. He also looked at my furnace to just to be safe.

David Tran from flan air was amazing. Not only did he fix my water heater quickly and efficiently but he was polite nice and funny. A pleasure to have in my home. Thank you David

My husband and I had just moved into our new condo in the middle of a heat wave only to discover that the AC didn't work at all. We called, and Flan Air sent a repairman the next day, even though this was right after the flooding on July 8th and they must have been terribly busy. Anyway, the repairman (Joe) showed up exactly when he said he would, fixed the problem quickly (squirrels had eaten the wires; no kidding.), and was very friendly besides. Great experience. Well, not the part where squirrels ate my AC, obviously, but the part where Joe made it work again.