Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2022

    Water heater service

    Reliance came and fixed my water heater fast and effective. They where on time, explained everything

    Answer from pro:

    Great to hear, Thanks for sharing. ~Nicole

    Reply created 28 Feb 2022
  • Review from Bradley Beecken
    Rating: 5 out of 5
    Review left on 24 Feb 2022

    Furnace Installation

    I am very pleased and grateful for the help from Reliance over the past several days. Within a day reliance was at our home providing us a quote. They were more than willing to work within our budget. Vince from Thunder Bay Reliance was available by phone and text when needed. He returned our texts and calls almost immediately. He was polite and well knowledgeable with the products being offered at Reliance. He helped us choose a furnace that was best suited for our house size and budget. I would recommend reliance to friends and family.

    Answer from pro:

    Hello Bradley, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 25 Feb 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 24 Feb 2022

    Furnace stopped heating

    No heat gas furnace. Ecobee 3 thermostat Filter too thick? Changed filter. Ecobee needed reboot. The reboot needed was 20 minutes. -12C outside. Came within 2 hours. Ted was very professional and we eventually got it going after discovering on internet that ecobee recalibrating could and did take a full 20 minutes. Mission accomplished in excellent time! I have a service contract

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 25 Feb 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 24 Feb 2022

    Reliance (furnace and AC quote

    Cyrus was really helpful in giving me a comprehensive quote and explaining the best options for my townhome.
  • Review from Customer of Reliance Home Comfort
    Rating: 4 out of 5
    Review left on 24 Feb 2022

    Hot water not working in bathroom

    The water in our bathroom is never hot. The technician Austin came and he investigated the issue being very detailed when explaining what he believed the problem was and making sure I understood as I let him know I don’t know much about this topic. He booked both the plumber and water treatment guys before leaving the appointment. Great customer service and very accommodating.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 25 Feb 2022
  • Review from Glenda BEHREND
    Rating: 4 out of 5
    Review left on 23 Feb 2022

    Water heater

    Installer was great. Efficient and professional. Water heater is working as it should. Don’t have to worry about running out of hot water.

    Answer from pro:

    Hello Glenda, thank you for choosing Reliance Home Comfort! I am so glad that our team was able to replace your water heater. Thank you for taking the time to leave a review! - Karen

    Reply created 25 Feb 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 4 out of 5
    Review left on 23 Feb 2022

    kitchen drain leakage

    There was leakage in my kitchen drain . Joe came to our home to fixed the problem. Joe is very nice and kind person . He briefly discribed the problem and fixed it. I appreciate his all efforts.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 25 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2022

    Humidifier check

    I had an amazing technician for my service call today. He was efficient, checking the equipment which also involved my thermostat. He took the time to answer all of my questions and concerns about this equipment and also my furnace, I currently rent my equipment from Reliance so I asked him what service plans are available if I choose to buy out my equipment. He showed me some options and where I could go online if I needed further help. Leland was one of the best service people I have had in a long time.
  • Review from Lisa Muia
    Rating: 5 out of 5
    Review left on 23 Feb 2022

    Service

    My service call was quick and efficient. Appt set up in a timely manner. The service technicians were knowledgeable and friendly. Excellent customer service.

    Answer from pro:

    Hello Lisa, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 25 Feb 2022
  • Review from jesus flores
    Rating: 0 out of 5
    Review left on 22 Feb 2022

    Thankless hot water

    On January 10, 2022 I called for a service because my thankless hot water rental has a hot water leak. Next day a technician came to check and he said that he will come back as soon he received the damaged parts, today february 22 I am still waiting for someone come to fix this problem. In the meantime the water is running and I don't know what to do about ?

    Answer from pro:

    Hello Jesus, I am sorry to hear that you may have had a troubling experience. If you would please email your account details, I would be happy to help. Thank you, Karen – KBisson@reliancecomfort.com

    Reply created 25 Feb 2022
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