Reliance Home Comfort reviews (13631)

If you want to be stress free and avoid punitive contracts then I highly recommend you avoid Reliance Home Comfort. Their sales reps are not knowledgeable, and they’ll say anything to get the sale. After installation you’re stuck with a contract and equipment that doesn’t work the way they promised. On top of this, Reliance sent a sub-contractor to do our water softener installation. What a mess. They left salt everywhere which our three year old daughter swallowed. We are now taking them to small claims court over the significant issues and damages we’ve faced. I would highly recommend you avoid Reliance at all costs if possible.

Furnace broke down, while it was being fixed i chose to rent a new system, great repair service and now a new system that will be taken care of by Reliance..peace of mind..

Both Andy and cam were friendly, knowledgeable and efficient! They did a great job with the installation. They worked fast, and gave me a full explanation of the new equipment

Paul recently repaired a mixing valve. He is Very professional and knowledgeable. I would highly recommend his expertise. He took the time to explain the process. I am very satisfied with the skill and professionalism.

Both technician are very professional and courteous. They have answered all my questions and really know what they are doing. I will definitely be a repeat customer and will recommend reliance to friends and family.

We had Ryan and Lou come in from Reliance Home Comfort in Brantford just before Christmas to replace our furnace and AC in our new home. They arrived right on schedule and worked diligently to get the job done well. They did great work and explained everything regarding our new thermostat. Good job guys and keep up the good work.

Water Heater leaked. Reliance sent technician Ryan next morning. Ryan was excellent, replaced water heater in a fairly tight space quickly, taking care of moving it safely throughout the house. Thank you Ryan.

Tom was punctual and very polite! He was very thorough while fixing the furnace and he explained what he was doing through the entire process. He fixed the issue and everything is working again!

Service man Wes did an excellent job to replace our hot water tank, he is so professional. Give Reliance a big plus for to have the employee like Wes. He deserves a nice raise. He is a role model by all means.

Service tech very nice polite and knowledgeable did scheduled maintenance and filter change also recommended that we get AC system checked before cooling system also provided a spare filter to change out as needed.