Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 1 May 2019

    HVAC maintenance (annual plan)

    "Corey" was prompt, efficient & gave some valuable information about my HVAC system of which I was not aware. Discussed it is nearing it's end-of-life stage (15+ years) & replacement. Also about 18 month deferred payment plan currently being offered. Exceptional service.
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 1 May 2019

    AC, Water Heater and Humidifier

    Reliance came and installed an air conditioner, water heater, and humidifier. It wasn’t without its issues because the job wasn’t completed the first time and it took several phone calls to get the problem remedied. Not crazy about the humidifier either. New model I hear cycling in and off all the time when the furnace is on. Probably get them back to check it.

    Answer from pro:

    Very sorry to hear that your installation wasn't completed on the first visit. If you require further assistance please feel free to email me. jdeboo@reliancecomfort.com ~Jessica

    Reply created 2 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2019

    Service on hot water heater

    Very quick and professional service. Jeff showed up on time and was very friendly and professional. He offered advice and asked about my needs. Great overall experience as Jeff had peak attitude for work.

    Answer from pro:

    Thank you for letting us know about your experience! ~ Penny

    Reply created 2 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    Water heater

    Very good service today from Trevor, he was very friendly and professional. Also explained information on the new water heater in easy terms and left area clean and finished his work efficiently

    Answer from pro:

    This is so nice to hear! Thanks so much for the great review! ~ Penny

    Reply created 2 May 2019
  • Review from Dylan Cormier
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    Plugged toilet

    Young man that came today was very courteous and efficient. Toilet was plugged unclogged in no time and cleaned some of the mess from coming into my tub was very appreciated

    Answer from pro:

    Thank you for the great review. We appreciate you taking the time to share your experience with us. ~Jessica

    Reply created 1 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2019

    Furnace

    Abdul was on time and completed the job in no time. He was polite and efficient, I would recommend him highly. Reliance should be pleased to have him on board. Susan Foley

    Answer from pro:

    Thank you for the great review Cat! ~Jessica

    Reply created 1 May 2019
  • Review from Ailise Byrne
    Rating: 5 out of 5
    Review left on 28 Apr 2019

    Amazing service

    We called Reliance when the furnace stopped pumping out warm air, and the woman on the line was lovely, and she gave us an appointment the following day, a Sunday. She let us know about some options we had, but there wasn't ever any pressure to agree to extra costs. The next morning, James showed up first thing and withing minutes we had heat again. He was very thorough and checked everything over, let us know about some things to look for if the problem happens again, and educated us on when we should be looking to replace vs. fix the furnace. He was professional, and was clearly committed to getting us back up and running.

    Answer from pro:

    Thank you for the wonderful review. We appreciate you taking the time to share your experience with us. ~Jessica

    Reply created 29 Apr 2019
  • Review from Rick Shears
    Rating: 5 out of 5
    Review left on 27 Apr 2019

    Hot Water Heater

    Hotter went on the blink one evening. Reliance sent out someone (Steve) early next afternoon. He called when we were next in line and showed up exactly when he said he would. He was fast, efficient and polite. He also showed us the calcification in the old valve that he replaced. Excellent service!

    Answer from pro:

    Thank you for the review Rick. Happy to hear Steve was able to get everything straightened out for you. ~Jessica

    Reply created 29 Apr 2019
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 27 Apr 2019

    air conditioner

    installation still needs some repair work outside work was completed well Inside - not so go called for further service to repair a leak in chimney, still waiting for a return of service team to fix pipes installed in basement

    Answer from pro:

    Very sorry to hear about this experience. If you require further assistance please feel free to email me. jdeboo@reliancecomfort.com ~Jessica

    Reply created 30 Apr 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 26 Apr 2019

    Furnace repair

    Furnace up and running in no time. Ian was of great help and took his time to explain everything. Also checked out the hot water tank and central air while he was here.

    Answer from pro:

    Thank you for the wonderful review. We appreciate you taking the time to share your experience with us. ~Jessica

    Reply created 30 Apr 2019
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