Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 24 Jan 2018

    Plumbing service

    The tech was very knowledgeable, friendly and professional !!! Excellent service and accurate information was been provided by the tech. Thank you guys for great service, I am glad to have the service plan with you guys !

    Answer from pro:

    Thank you for your great review. ~Haley

    Reply created 26 Jan 2018
  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 24 Jan 2018

    Plumbing service

    I had a leak around the front of my toilet. I called Reliance and got a prompt appointment. Ron got here about 2 hours later which was very good timing for me. Problem was a leaking supply line which Ron fixed in minutes. Prompt service. Prompt arrival. Prompt diagnosis and repair. All covered by the plumbing maintenance plan. It does not get better than that. Thanks Ron and Reliance.

    Answer from pro:

    Thank you for sharing your experience with us! We're very fortunate to have Ron as part of our team and are always happy to help ~ Penny

    Reply created 25 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2018

    New furnace

    Mark Clatney was the rep and was extremely helpful. He made all the arrangements after showing me my options. The crew were excellent, friendly and efficient that did the installation.

    Answer from pro:

    Thank you so much for your awesome review, we appreciate it! ~Haley

    Reply created 24 Jan 2018
  • Review from Brenda Barradell
    Rating: 5 out of 5
    Review left on 23 Jan 2018

    Hot Water Heater Repair (rental)

    My service person, Cameron Alkins was very thorough and professional. He called to ask if he could come earlier than scheduled which was a real plus for me. He not only fixed my problem quickly and efficiently but he also checked out a small concern with my furnace - which turned out to be nothing. He also suggested that I consider the plumbing insurance plan which I didn't even know existed. I hope Mr. Alkins receives some recognition for his professionalism - it was a pleasure to have such a conscientious worker perform the service call. Thank you.

    Answer from pro:

    Thank you so much for your kind review! ~Haley

    Reply created 26 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2018

    Fixed leak underneath kitchen sink

    Dan was scheduled at 8:00 am and 1:00 pm on Sunday. Called before he came and was prompt - on time (approx. 8:00am). Assessed the work and left to get items for the repair. Came back - did the work - took about 45 minutes?? roughly...and that was that. He was prompt, professional and the leak under the kitchen sink (which has been like that since June of 2017), seems to be repaired.. Fingers crossed. I would recommend this company - wish I'd signed on for this earlier - peace of mind - and the work 'seems' to be fine.

    Answer from pro:

    This is so great to hear, thank you so much for your great review! ~Haley

    Reply created 24 Jan 2018
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 22 Jan 2018

    Hot Water Tank Replacement

    I have a 21 year old tank that I asked to be replaced a few years ago, told there was nothing wrong with it. My tank let go yesterday morning - customer service was an absolute nightmare. Several phone calls had to be made in order to have someone come out and replace tank. I have paid for the tank 10x over, and did not purchase a new one for peace of mind with service. I am extremely disappointed. I do give Mark Chevalier (0245) the service guy 10/10 stars , he called when he was on the way. He was very professional and efficient. Mark left his work area spotless.

    Answer from pro:

    I'm sorry to hear about your recent poor experience. Please e-mail me at hkrizsan@reliancecomfort.com for assistance. ~Haley

    Reply created 24 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2018

    Furnace Rental

    Met with John Sageloly from Reliance today. He was very knowledgeable and did a quick assmessment of my old furnace. Gave me some great options and was very honest. Overall a great experience. Satisfied customer.

    Answer from pro:

    We are so happy to hear that you had a great experience and that you are a satisfied customer. Thank you for your review! ~Haley

    Reply created 24 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2018

    Replacing hot water heater

    We had our hot water heater replaced this morning by Mark Chevalier. He was on time, fast, clean and very polite. We couldn’t be happier with the service we received today. Would 100% recommend Reliance.

    Answer from pro:

    Thank you for the wonderful review Kerri! We're always happy to help, so pleased to hear about your experience! ~ Penny

    Reply created 23 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2018

    Repair and service

    Friendly courteous worker.. Quickly figured out problem and made repair. Changed filter as well when I asked. And fixed a sensor he observed not working properly . Thank you for your attention to detail.

    Answer from pro:

    Thank you for sharing your comments and review with us! This is so great to hear! ~ Penny

    Reply created 23 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2018

    Replacement of water heater

    The service tech (John Savage) was extremely polite and helpful. He went above and beyond to provide great service and showed superior work ethics. I would highly recommend this service tech!

    Answer from pro:

    Thank you for the great review Angela! This is so nice to hear! ~ Penny

    Reply created 22 Jan 2018
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