We just purchased a house that is being set up for individuals who are deafblind. We recently discovered, through a diagnostic technician from Reliance, that the system had a leak and that the A/C had to be replaced. We subsequently set up an appointment with the salesperson for installation under the rental program. When the technicians arrived, with their experience and expertise, noticed a gas leak at the furnace and thankfully they received approval to repair the problem and proceeded with an excellent A/C installation.