Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2020

    Window Installation

    We were very happy with the entire end-to-end process from Brock. The price was competitive and the options were plentiful. Our sales representative Scott was very knowledgeable and not pushy at all. We decided to replace five of our windows on the front of the house and there was no pressure to do any more than that. To top it off, the installation was a couple weeks ahead of schedule.

    Answer from pro:

    Hi, Mark! Thank you for the 10-star feedback. We appreciate you letting our team know of your contentment with the experience all around! If you ever require further window and/or door work, please do not hesitate to let us know. Kind regards, Brock Doors & Windows Ltd.

    Reply created 23 Jan 2020
  • Review from courtney somerton
    Rating: 5 out of 5
    Review left on 20 Jan 2020

    Front door and window replacement

    I absolutely love my new door. Brock’s employees are very professional and do amazing work. I would highly recommend Brock Doors and Windows to anyone looking to get their windows or doors replaced. So happy!!

    Answer from pro:

    Hi, Courtney! We're thrilled to hear you're loving your new entry door system and that you had an exceptional experience all around. We appreciate you commending our team for their professionalism, and your recommendation is greatly appreciated by our entire team. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 23 Jan 2020
  • Review from joe
    Rating: 5 out of 5
    Review left on 20 Jan 2020

    Garden Door install

    Brock windows and doors installed a new garden door on my house. The process was seamless. They gave me a number of dates where they could install it and the installers did a great job. There was an issue with having the trim I ordered in stock but the installers went to a big box store that very day to ensure the job would be done in accordance to my contract and finished that day. I was happy with the service and would call them again.

    Answer from pro:

    Joe, thank you for contributing this feedback on our HomeStars listing. We hope you're loving your new garden door, and we are delighted that the process was seamless from beginning to completion. We look forward to working with you again if you ever require future work. Thank you, Joe! Regards, Brock Doors & Windows Ltd.

    Reply created 23 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2020

    Window & Door Replacement

    From inquiring and receiving a quote to the installation of the windows and doors, we were very impressed with the service received. The windows are so much more quieter and our new front door adds great curb side appeal. Boran and Steve who did the installation and clean up were amazing. I would certainly recommend Brock Windows and Doors to anyone thinking about replacing old windows and doors. Thank you for your great work!

    Answer from pro:

    Hi Mr. & Mrs. Boyle! Thank you for the 10-star feedback regarding your recent experience. We're delighted that everything from consultation to installation went exactly as you has hoped. We know you'll continue to love your new windows & entry door for many more year to come! Your recommendation is greatly appreciated, Kind regards, Brock Doors & Windows Ltd.

    Reply created 20 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2020

    New Windows

    I had 4 upper-level windows installed in my home and I can't believe how much quieter it is from the street noise. The crew that installed the windows were professional, experienced and answered all my questions. The clean up was fantastic. I was 100% satisfied with the whole experience and would recommend to family and friends. Thank you Mark & Chase.

    Answer from pro:

    Hi, Liz! Thank you for entrusting Brock with your four window replacement project. Your feedback is significantly important to our team, and we're delighted that everything went exceptionally well from the very beginning to completion. Our windows are very effective at decreasing outside noise, which speaks highly of their overall performance efficiency. We're thrilled that you've already noticed the effects of replacing your old product with high-performing vinyl windows. We hope to work alongside you again, and appreciate your selection & recommendation of our company. Kind regards, Brock Doors & Windows Ltd.

    Reply created 16 Jan 2020
  • Review from Desmond Adams
    Rating: 4 out of 5
    Review left on 13 Jan 2020

    Windows

    The installation of my windows was done in a very professional manner. The workers were detailed in their process. I was very pleased to have the installation done in time for the Christmas Season.

    Answer from pro:

    Hi, Desmond! Thank you for this lovely feedback. We're delighted to see that everything went exceptionally well, and that the timeline was in no way an interference to your holiday celebrations. We hope to have the opportunity of servicing your needs into the future! Kind regards, Brock Doors & Windows Ltd.

    Reply created 16 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2020

    COMPLETE HOME AND DOOR INSTALLATION

    We were very impressed with our windows and door purchase. We had quotes from other window companies, but we weren't clear on the products or warranties they were offering. The salesman at Brock showed us the exact windows and door we would be getting. After installation, there was no surprises. It was even better than we expected.

    Answer from pro:

    Hi Dan & Nicky, Thank you for choosing Brock for your recent home renovation project. We're pleased to hear of your pleasant, 'no surprise's' experience, we know that in the years to come you will continue to appreciate your new home enhancements for not only the enhanced appearance, but the exceptional performance. Kind regards, Brock Doors & Windows Ltd.

    Reply created 13 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jan 2020

    Patio Door

    Excellent service, product and competitive pricing. They went above and beyond to give us a beautiful finished patio door. We were so impressed, so we also had Brock install a new patio door in at my Mother-in-laws home. They did it on the same day for our convenience.

    Answer from pro:

    Hi, Cathy! Thank you for the 10-star feedback. We appreciate you entrusting us with your home and we are delighted to see that everything exceeded your expectations. We hope to have the opportunity of working alongside you & your family again, Cathy! Kind regards, Brock Doors & Windows Ltd.

    Reply created 13 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    New front door

    Ordered a new front door from Brock Doors. The installers paid attention to the detail of the installation. Cleaned up after. They were friendly and effecient. Love the door. Well balanced, great quality, opens and closes like a dream. Looks terrific!

    Answer from pro:

    Hi, Janet! Thank you for choosing Brock for your entry door replacement project. We're thrilled that everything went exceptionally well, and that you couldn't be any happier with the quality of product & installation. We appreciate your 10-star feedback, and hope to work with you again! Kind regards, Brock Doors & Windows Ltd.

    Reply created 13 Jan 2020
  • Review from Desmond Caissie
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    Complete Home Windows and Doors

    We recently chose Brock Doors and Windows to completely overhaul our home and replace all of the 20 year old original windows & doors, and we couldn't be happier. We had multiple companies provide us with quotes and the prices varied greatly. I took the time to visit the showrooms of each company after the initial consultations. Brock's product and showroom made it very clear that they had a far better product that would outlast another "builder grade" installation. With the 3 for free promotion, the decision was even easier as we were able to get some of the most efficient windows on market as well as the exterior colour we wanted included. The colour is wrapped onto the window, I wasn't too sure what to expect based on the sample, but it looks incredible and will far outlast the painted vinyl other manufacturers offer. From start to finish, the process was complete and thorough. It is evident you are dealing with a company that is well experienced and able to deliver an exceptional product. Additionally, they will be around to stand behind it should there be any issues. I have zero regrets and would recommend them to anyone looking for quality installations at a great price.

    Answer from pro:

    Hi, DC! Thank you for choosing Brock to replace the entirety of your home's 20 year old windows. We truly appreciate this feedback, and are pleased to see that our showroom played a large role in your decision making process. We encourage all prospective clients to visit one of our five showroom to see & feel our product line firsthand. Your recommendation is valued greatly by our entire team. All the best, Brock Doors & Windows Ltd.

    Reply created 13 Jan 2020
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