Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from Debra Keitzke
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    New Front Door

    Having purchased an older home a few years ago we knew we needed to install a new front door and replace the framing. Brook did an amazing job the installer were extremely professional and left the job site spotless. I would go with their company again!

    Answer from pro:

    Hi, Debra! We appreciate you entrusting us with revamping your homes entryway. A new door makes a major impression on an older home, and we couldn't be anymore delighted to have been the ones performing the installation, and to hear that everything was exceptionally done. We hope to have the opportunity of working alongside you & your home again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 13 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    Fantastic company and products!

    They were very helpful and knowledgeable in dealing with our front door issue. Provided us with the best option to fit our budget and we are so impressed! Brock Windows definately did not disappoint! Thank you!

    Answer from pro:

    Hi, Brenda! Thank you for contributing this feedback on our HomeStars profile. We're delighted to see you had a 10-star experience from the very beginning to completion. All the best, Brock Doors & Windows Ltd.

    Reply created 13 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    Front Door Installation

    Great looking Craftsman Door installed on time as agreed. Professional installation and professional Sales Rep. Excellent customer service provided by the Sales Rep, the installer and the accounting department. Thanks Brock Windows and Doors

    Answer from pro:

    Hi, Rob! Thank you for choosing Brock for your recent home renovation project. The Craftsman entry door is a personal favourite of our team, with it being both modern yet rustic in style. We know you'll appreciate its quality and craftsmanship for many years to follow. All the best, Brock Doors & Windows Ltd.

    Reply created 13 Jan 2020
  • Review from Ivan Yuen
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    Professional service, recommended!

    The sales and installation team are very professional, that's why we went with them for the second time when replacing a set of older windows. They also replaced a unit under warranty. The installation was perfect, they arrived on time, had a large team to get it done quickly, cleaned up inside and outside of the home and even put back our window coverings. Recommended!

    Answer from pro:

    Hi, Ivan! Thank you for the 10-star feedback. We're thrilled you found everyone to be professional during both your first & most recent experiences. Your recommendation is appreciated immensely. Kind regards, Brock Doors & Windows Ltd.

    Reply created 13 Jan 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Jan 2020

    window replacement

    my experience with Brock Windows was good. good quality windows and instalation.Just two small issues From inside all is well finished . From outside the caulking and soffit could have been better. However it was done on a windy cold day so all things considered 4 out of 5

    Answer from pro:

    Hi, Joe! We appreciate you extending this feedback onto us, and are pleased to see you had a generally great experience. We do wish to apologize for any inconveniences incurred, as we wish for each and every project to go perfectly. That being said, if you have any concerns remaining whatsoever, please do not hesitate to connect with our offices directly for rectification. Kindest regards, Brock Doors & Windows Ltd. info@brockwindows.com 1-800-449-3808

    Reply created 6 Jan 2020
  • Review from Alejandro Zarate
    Rating: 5 out of 5
    Review left on 31 Dec 2019

    Oakville townhouse windows replacement

    Brock did a fantastic job of replacing our windows and patio doors. The windows and doors are fantastic quality and the installation experts did an excellent job of getting everything taken care of. I strongly recommend their services and products.

    Answer from pro:

    Hi, Alejandro! We appreciate that you ultimately entrusted us with your recent window & patio door replacement project. We're thrilled to hear of your contentment with the quality of your chosen product, as well as the installation. Your recommendation does not go unnoticed. Thank you! Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 30 Dec 2019

    Project and Service

    BROCK - highly reliable service offered for my Home Windows project! Their systematic, professional and reliable service gave us a lot of confidence in their product and service. The installers were highly skilled and worked extremely hard with a high level focus

    Answer from pro:

    Hi there, Thank you! We appreciate these extremely kind mentions. We're delighted that you found our service to be systematic, reliable & professional. We hope to have the opportunity of servicing your needs in the future, if you ever require further work. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2019

    Love my WIndows

    Brock Windows replaced our windows recently. The installers Amry and John did a wonderful job. Must commend on leaving the place spotless. We now enjoy the warmth and noise reduced comfort of our rooms. Thank you so much Brock Windows.

    Answer from pro:

    Hi there, Thank you for connecting with us on HomeStars - we appreciate this 10-star feedback immensely. We will be sure to pass along this information to Amry & his team, as we know they'll extremely pleased to hear. All the best, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2019

    We are very happy with the installation of our Brock windows. We have noticed a difference already and have had compliments on their appearance!

    Salesperson was helpful. Installers were efficient in their work on two cold days and were informative and did a wonderful job with finishing and clean-up after installation. Would definitely recommend your company.

    Answer from pro:

    Hi, Steve & Cathy! We thrilled to see you found your Sales Representative to be very helpful & informative. We're delighted also that your installation went efficiently, and without a hitch. We appreciate your recommendation immensely, and hope to have the privilege of working alongside you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 14 Dec 2019

    Window replacement

    Brock took the time to replace just 1 window that was broken in my house. They kept every appointment and did exactly what they said! That is everything you can ask for!

    Answer from pro:

    Hi there! Thank you connecting with us regarding your one window replacement project. We're pleased to have been able to accommodate your needs, and to have met your expectations from the beginning to completion. Kind regards, Brock Doors & Windows Ltd.

    Reply created 6 Jan 2020
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